Fix: Mouse, Keyboard (USB, Wireless) not Detected in Windows 10

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
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There are certain problems and errors that will exist for as long as there will be Windows. Despite the fact that we’re already running on Windows 10,  8.1, there are still annoying problems like your mouse or keyboard not being detected by your computer, laptop or tablet.
mouse keyboard not detected windows 8
If you are running on Windows, then you probably have encountered this widespread problem at least once in your lifetime – your mouse or keyboard wasn’t being detected or recognized by the system. I know it happened to me, as well, and only after trying out all the possible solutions did I manage to find a fix for this problem. It doesn’t matter whether you have a corded mouse or keyboard, with or without USB or a wireless Bluetooth one. This error keeps appearing and the solutions to fix it aren’t too hard, but will take a little time.

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How to fix keyboard or mouse not detected in Windows 10, 8.1?

The first thing that you need to do when such a thing happens is to make sure that hardware, physical problems are out of the question. What I mean by this is that you need to make sure whether the problem isn’t caused by dust, moisture or a faulty USB drive. With a wireless mouse or keyboard, naturally, you need to make sure that the battery isn’t depleted. What I experienced on my own was the fact that the battery wasn’t apparently entirely dead, so my mouse cursor just stopped from time to time. After having replaced the battery, the issue has been solved.mouse keyboard not detected windows 8

Also, it doesn’t really matter who is the maker of your mouse, keyboard and of the laptop, computer or tablet running Windows 8 or Windows 8.1. Most of the time the issues are similar, if not, the same. Many have been reporting such issues especially after they have either upgraded to Windows 8 or Windows 8.1, so, naturally, the obvious step is to download the latest drivers for your mouse or keyboard. The easiest step to do that is to access “Device Manager” and from there search for the latest drivers.

If you have a USB enabled mouse or keyboard, try removing all USB connected devices, restart your Windows 10 or Windows 8.1 device, and then connect only that device which you think has troubles. Also, while you are in the above-mentioned Device Manager category, you could try and search for driver updates specifically for USB (Universal Serial Bus controllers). And if you’re using a Bluetooth device, also, check out whether you have the latest Bluetooth drivers updated.

There might be a software or hardware conflict with your mouse and keyboard, so try and reboot in Safe Mode and from the same Device Manage, simply delete the devices. Then, when you will restart, Windows will recognize them and will start to search for drivers automatically, if needs be. This has been the solution that worked for me. Also, just in case, make sure that your BIOS is also updated. Of course, in case you haven’t tried this out already, the built-in Troubleshooting tool could also help.

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Various mouse&keyboard issues in Windows 10, 8.1

This problem is not the only one that can give you a hard time while using your mouse or keyboard. In order to fix your specific problem, we strongly recommend you to find the exact problem. Trying fixes that do not work is annoying, isn’t it? Then be careful when searching for the origin of the problem. The first thing you have to do is to figure out the ‘symptoms’. Here are the most encountered issues:

Here you go, now you are well equipped against any mouse or keyboard issues in Windows 10, 8.1. Let us know in the comment section what problem you had and how have you got rid of it.

Editor’s Note: This post was originally published in March 2014 and has been since revamped and updated for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in March 2014 and was revamped and updated in January 2020 for freshness, accuracy, and comprehensiveness.
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