5 Ways to Fix Your MSI Camera if It’s Not Working

Outdated driver can stop MSI camera from working

by Henderson Jayden Harper
Henderson Jayden Harper
Henderson Jayden Harper
Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world. He also enjoys... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
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  • The MSI camera may stop working because of an outdated camera driver on your device.
  • Not allowing apps to access your camera will prevent them from being able to use it.
  • Camera not showing in Device Manager can occur due to outdated OS.
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While MSI maintains a reputation as one of the best high-end gaming laptops on the market, some streaming gamers complained about camera issues.

However, most of them claim that their MSI camera not working problems often occur when the system can’t detect it. Some of our readers also received the error code 0xA00F4292<PhotoCaptureStartTimeout>.

Why is the MSI laptop camera not working?

Firstly, issues with the camera privacy settings on your laptop can cause a black screen on the MSI camera. Meanwhile, other notable causes are:

  • Outdated MSI camera driver issues: Not keeping your device’s camera driver up-to-date can cause the camera to stop working. Do not hesitate to refer to our guide on how to update drivers on Windows 11.
  • Outdated Windows: An outdated Windows can affect various parts of your computer. In the event that Windows is unable to finish installing updates, our guide can help you.
  • Camera access is not allowed: It will be impossible for apps to use MSI cameras if they aren’t allowed in your system settings.

How can I fix the MSI laptop camera if it fails to work?

1. Allow access to your camera

  1. Click the Start button and click on Settings to open the app.
  2. Select the Privacy option and navigate to the Camera tab.
  3. Click to turn on the Camera access for the device.
  4. Toggle on the Let apps access your camera option on the Camera tab.

Allowing apps to access your MSI laptop camera will revoke any settings preventing it from working.

We recommend you check out our guide on the best ways to access webcam settings in Windows 10/11 for more details.

2. Update your MSI camera driver

  1. Click on the Start button, type Device Manager in the search box, and press Enter.
  2. Navigate to Cameras and click to expand the menu.
  3. Right-click on the laptop camera or integrated webcam driver option from the drop-down, and tap on the Update driver option.
  4. Choose the Search automatically to update the drivers option.
  5. Restart your computer once the driver update is complete.

MSI camera driver update provides the components dependent on it with the essential patches to fix issues like webcam flickering on Windows 11.

You can also try to use an automated program that can scan and update your drivers for you in a safer and quicker way.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system. There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

3. Tweak your camera privacy settings

  1. Click on the Start button, input camera privacy settings in the search box, and press Enter.
  2. Toggle on the Let desktop apps access your MSI laptop camera option.
  3. Select the apps you want to allow access to your system camera, then toggle on the switch against them.

Close the camera privacy settings windows and check if you can fix the MSI camera not working issues. Alternatively, this guide on changing privacy settings on Windows may further help you.

4. Use an external webcam for your PC

Expert tip:


Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

Switching to an external webcam can save you the stress of constantly fixing issues with your MSI camera.

However, there are lots of webcams you can buy for your laptop. We recommend you read our article about the best 4K webcams for your Windows 11 PCs.

Likewise, you can read about the best mirrorless cameras for streaming that you can buy and use on your PC.

5. Update your operating system

  1. Click the Start button.
  2. Select Settings and click on Windows update.
  3. On the Windows update page, select Check for updates (if there are any updates available, Windows will automatically search and install them).

An outdated operating system can affect many parts of the system and can result in problems like the camera function key not working.

You can read more about what to do if the camera is not showing in Device Manager by clicking the link above.

Nonetheless, you should not panic if you encounter problems with your laptop. We have a detailed guide on fixing your laptop camera if it isn’t working and how to get it working correctly.

Also, check our article about what to do if you experience black screen issues with the webcam on your device.

If you have more questions or suggestions on a helpful fix that has worked for you but not included, kindly leave them in the comments section.

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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