Fixed: Office Documents Hang when Saving Through a Slow Network

2 minute read

As part of the most recent updates, Microsoft has issued a fix that affects the problem with Office documents that hang when you save through a slow network on a domain-joined Windows 8.1 or Windows 8 computer. More details below.
microsoft office documents freeze
If you have been encountering annoying problems that have to do with the freezing of your Office documents, then you should know that a potential fix has been rolled out.

Update file KB 3001266 fixes the problem where Office documents freeze when saving through a slow network on a domain-joined computer in Windows 8.1 or Windows 8. Here’s how the error occurs:

  • You have a domain that has the Dynamic Access Control feature enabled in the Active Directory Administrative Center.

  • You have a domain-joined computer that is running Windows 8.1, Windows Server 2012 R2, Windows 8, or Windows Server 2012.

  • A Microsoft Office document is located on a File Classification Infrastructure (FCI)-defined server.

  • You try to update and save the document through a slow network.

So, if the above happens, then your Microsoft Office document hangs for about one minute before it is saved. Microsoft also says that while subsequent save operations during the next eight hours do not experience any delay, there will be a delay every eight hours.

There isn’t a hotfix available for download for this problem, so you just need to make sure that you have the November 2014 update rollup for Windows RT 8.1, Windows 8.1, Windows Server 2012 R2, as well as for Windows RT, Windows 8, or Windows Server 2012 running.

READ ALSO: How to Install Windows 10 Without a Microsoft account

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