Fixed: Office Documents Hang when Saving Through a Slow Network

Radu Tyrsina By: Radu Tyrsina
2 minute read
Why Microsoft Office documents freeze?

Home » Fix » Fixed: Office Documents Hang when Saving Through a Slow Network

As part of the most recent updates, Microsoft has issued a fix that affects the problem with Office documents that hang when you save through a slow network on a domain-joined Windows 8.1 or Windows 8 computer. More details below.
microsoft office documents freeze
If you have been encountering annoying problems that have to do with the freezing of your Office documents, then you should know that a potential fix has been rolled out.

Microsoft released an update to fix this issue

Update file KB 3001266 fixes the problem where Office documents freeze when saving through a slow network on a domain-joined computer in Windows 8.1 or Windows 8.

Here’s how the error occurs:

  • You have a domain that has the Dynamic Access Control feature enabled in the Active Directory Administrative Center.

  • You have a domain-joined computer that is running Windows 8.1, Windows Server 2012 R2, Windows 8, or Windows Server 2012.

  • A Microsoft Office document is located on a File Classification Infrastructure (FCI)-defined server.

  • You try to update and save the document through a slow network.

So, if the above happens, then your Microsoft Office document hangs for about one minute before it is saved.

Microsoft also says that while subsequent save operations during the next eight hours do not experience any delay, there will be a delay every eight hours.

Read also: Fix: Microsoft Office not opening in Windows 10, 8.1

There isn’t a hotfix available for download for this problem, so you just need to make sure that you have the November 2014 update rollup for Windows RT 8.1, Windows 8.1, Windows Server 2012 R2, as well as for Windows RT, Windows 8, or Windows Server 2012 running.

[UPDATE] Meanwhile, users have reported some more issues related to Office documents. Even with your system constantly updated, you might still encounter errors. Here are some helpful guides to fix them:

Editor’s Note: This post was originally published in November 2014 and has been updated to provide more helpful solutions, freshness, accuracy, and comprehensiveness. 

Discussions

Next up

Windows 10 v1903 blocked if USB devices are plugged in

Rabia Noureen avatar. By: Rabia Noureen
2 minute read

A support article recently published by Microsoft says that Windows 10 May 2019 Update may fail to download and install on certain devices. More specifically, […]

Continue Reading

Does Google Chrome takes forever to open in Windows 10? Here’s the fix

Matthew Adams By: Matthew Adams
3 minute read

Google Chrome is a browser renowned for its speed and reliability. So, it’s a little surprising that some users have stated on forums that Chrome […]

Continue Reading

How to solve the There was a problem connecting to EA servers error

John Waibochi avatar. By: John Waibochi
3 minute read

Many EA fans reported There was a problem connecting to EA servers while trying to run certain games. Luckily, most of the time it’s not […]

Continue Reading