- If OneDrive is missing from File Explorer, make sure you have the latest updates installed.
- Switching to a local account can sometimes help fix the problems with file syncing.
- Make sure that your settings aren't interfering with the OneDrive in any way.
OneDrive is now one of the most important parts of Windows 10/11, especially for business users who use Office apps a lot. But, Microsoft’s cloud storage client can sometimes cause a lot of trouble for users.
One of the strangest problems reported with OneDrive is that its folder is missing from File Explorer, which makes the service harder to access.
This indeed is a strange issue, that doesn’t happen quite too often, but if it happens to you, it’s very annoying, but there are several methods you can use to fix it.
Why is OneDrive not showing in File Explorer in Windows 11?
There are multiple reasons for this, most notably bugs in system, and a quick update should fix that. Alternatively, restarting the necessary services might help.
That’s not the only issue, and many reported that OneDrive doesn’t show thumbnails, but you might be able to fix that by waiting for the files to sync properly.
Why is OneDrive missing on my PC?
This can occur due to several reasons, such as issues with your Microsoft or user account. Missing updates can also cause issues with certain components.
In some instances, you might be having problems with your registry or policy settings that are preventing OneDrive from working properly.
What other issues with OneDrive can appear?
- OneDrive not showing in File Explorer Windows 10 – If OneDrive isn’t showing in File Explorer, that might be due to your policy settings. To fix the issue, you need to go to Group Policy Editor and check if OneDrive is enabled.
- OneDrive shared folder not showing in Explorer – This is another problem that can appear with OneDrive. However, you can fix that problem simply by installing the missing Windows Updates.
- OneDrive disappeared Windows 10 – Some users reported that OneDrive disappeared completely from Windows 10. This can be a problem, but you might be able to fix it simply by changing your registry.
- OneDrive missing from Taskbar – Several users reported that OneDrive is missing from their Taskbar. This is a minor problem, and you should be able to fix it by running the OneDriveSetup.exe file.
So, we gathered a few possible solutions for this problem, and we hope at least one of them will be helpful to you. Check out those solutions below.
How do I add OneDrive to the File Explorer on Windows 10 & 11?
1. Make sure you’re synced with OneDrive
If your computer isn’t fully synced with the cloud, the OneDrive folder simply won’t show up in File Explorer. So, before you try anything else, make sure that everything is synced correctly.
If you notice any issues in this regard, check our OneDrive account isn’t synced properly article, to find solutions for OneDrive’s syncing problems in Windows 10.
Alternatively, you can switch to another, more reliable cloud-sharing service such as Sync and avoid all these problems.
2. Switch to a Local Account
- Press Windows key + I to open the Settings app.
- Navigate to the Accounts section.
- If you’re already logged in with your Microsoft Account (and you probably are), click on Sign in with a local account instead.
- Click on Next to proceed.
- Enter your Microsoft account credentials to confirm that you’re authorized to make the change, and then click OK.
- Enter your new local user name and password, you can also add a password. Click Next.
- Click Sign out and finish.
- Once you log back in, navigate to the Settings app and go to Accounts.
- Go to Sign in with a Microsoft account instead
- Enter your login credentials.
In case you run into any issues, head over to our can’t log in with my Microsoft account article for more information.
3. Make sure the file path isn’t too long
- Visit the OneDrive web app and log in.
- Locate the file or directory that might be causing problems.
- Right-click it and choose Rename.
- Now enter a shorter name.
- Check if the problem is resolved.
OneDrive allows only 440 characters-long file paths, so if a path of your specific file or folder is longer, it won’t be shown, so be sure to change it.
4. Remove all OneDrive entries from your registry
- Press Windows key + R and enter regedit. Now press Enter.
- Go to Edit and select Find.
- In Find what field enter onedrive and make sure to check all Look at options. Now click Find next.
- Once you find OneDrive entries, remove them and repeat the previous step. Keep repeating this process until you remove all OneDrive entries from your PC.
- According to users, there might be about 20 entries on your PC, so this process can take a while.
5. Keep your Windows up to date
- Press Windows key + I to open the Settings app.
- Once the Settings app opens, go to the Update & Security section.
- Now click on Check for updates button.
After updating your OS, check if the issue is still there.
6. Modify your registry
- Press Windows key + R and enter regedit.
- Now navigate to this key on your PC:
- Now look for OneDrive key. If it’s not available, right-click on Windows and expand the New section and select Key. Name the key OneDrive.
- Navigate to OneDrive key.
- Now look for DisableFileSyncNGSC key in the right pane and double-click to open it.
- If it’s missing, simply right-click the empty space in right pane, expand the New menu and select DWORD (32-bit) Value.
- Now enter DisableFileSyncNGSC as the name of the new key. Double-click the newly created DWORD.
- Now change the Value data to 0 and click OK to save changes.
According to users, sometimes you might be able to fix the problem by modifying your registry. Once you make these changes, the problem with OneDrive should be resolved entirely.
7. Make changes to your Group Policy
- Press Windows key + R and enter gpedit.msc. Now press Enter.
- In the left pane, navigate to Computer Configuration and then to Administrative Templates. Now choose Windows Components and select OneDrive.
- Now double-click Prevent the usage of OneDrive for file storage to open its properties.
- When the properties window opens, set the policy to Not Configured and click Apply and OK to save changes.
If OneDrive is missing from your PC, the problem might be your group policy. Sometimes certain policies can be set that will prevent OneDrive from working properly. However, you can always manually disable these policies.
After doing that, OneDrive should start working again and you won’t have any issues with it.
8. Run OneDriveSetup.exe file
- Press Windows key + R and enter
- Press Enter.
- The Update directory will now appear. Double click OneDriveSetup.exe and follow the instructions on the screen to setup OneDrive.
After doing that, the problem with OneDrive should be resolved and everything should start working again.
How do I add OneDrive to the File Explorer on Windows 11?
Make sure that OneDrive icon isn’t hidden
- Press Windows key + S and type taskbar. Select Taskbar settings from the search results.
- Now click on Taskbar corner overflow.
- If OneDrive is on the list, make sure that it’s enabled.
Is OneDrive free to use?
Yes, when you sign up with a Microsoft account you get 5GB of cloud storage for free. However, if you need more space, you’ll need to purchase a subscription.
But even in the free version, OneDrive offers enough space for basic needs, so it’s worth checking out.
Is OneDrive available on all versions of Windows?
This used to be the case, but Microsoft has plans to drop support for older versions up to 10. This means that only Windows 10 and 11 users will have the OneDrive app available.
However, the web version will continue to work regardless of the platform you’re using, so you won’t lose your files.
That’s about it, we hope this article helped you to solve the problem with a disappearing OneDrive folder in Windows 10 and 11.
In case you’re having more problems, we suggest visiting our guide on OneDrive account access issues for more solutions.
If you have any comments, questions, or suggestions, just let us know in the comment section below.