Fix: Outlook 2016 Crashes on Launch

By: Ivan Jenic
2 minute read

As you probably know Office 2016 has been recently released, and many Windows 10 users have switched to it. Although Office 2016 seems great, users have reported that Outlook 2016 crashes when launched, so today we’re going to see if there’s a way to fix this problem.

outlook 2016

What to do if Outlook 2016 Crashes on Launch

When launching Outlook 2016 you might receive AppVIsvSubsystems32.dll error followed by the crash of your email client, and this can be quite frustrating if you need to check your email. However, there are few solutions that might help you.

Solution 1 – Disable Host IPS on McAfee Antivirus

If you’re using McAfee Antivirus you should know that some of its features can cause crashes, but there’s no need to worry, because you can easily fix this.

  1. Right click the McAfee Antivirus icon in your system tray.
  2. Go to Quick Settings and set Host IPS to off.

This solution has been confirmed as effective, but only downside is that you have to repeat this process every time you start your PC. If this is a problem for you, you might want to consider switching to a different antivirus software until Microsoft or McAfee fix this issue.

Solution 2 – Uninstall old addons for Outlook

If you have used Outlook 2013 chances are that you might have some addons for it installed on your computer.

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  1. Go to Settings > System > Apps & features.
  2. Wait until the list of installed apps shows.
  3. Now search for any Outlook 2013 addons and delete them.
  4. After deleting them, restart your computer and try starting Outlook again.

Solution 3 – Reinstall Office 2016

If none of the solutions above help, you might want to try uninstalling and installing Office 2013 again. If that doesn’t help, you’ll just have to wait for official solution from Microsoft or to temporarily roll back from Office 2016 to Office 2013. Check out our article about rolling back to Office 2013 for more details.

Read Also: Fix: Unable to Install Office 2016 Error 30015-6 (-1)

For various PC problems, we recommend to use this tool.

This tool will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Quickly fix PC issues and prevent others from happening with this software:

  1. Download this PC Repair Tool .
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues (requires upgrade).