How to fix Skype error ‘Javascript required to sign in’

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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skype error javascript required to sign in

Here’s how to fix Skype error message ‘Javascript required to sign in’

  1. Run a Preliminary Check
  2. Enable JavaScript in IE
  3. Update IE
  4. Install latest .NET framework
  5. Disable VPN
  6. Run Windows Update
  7. Disable two step verification

Do you get the Skype error ‘Javascript required to sign‘ in while attempting to login into Skype? Windows Report will show you how to fix this issue.

Skype is one of the most popular apps used for online communication with millions of users worldwide. Skype requires Microsoft account so as to be able to use its instant messenger-Skype.

However, Skype users are faced embattled with an error while attempting to login to Skype. Sometimes, users may see only a white screen while others get the Skype error ‘Javascript required to sign in’ is displayed as illustrated below:

Microsoft account requires JavaScript to sign in. This web browser either does not support JavaScript, or scripts are being blocked. To find out whether your browser supports JavaScript, or to allow scripts, see the browser’s online help.

This error is caused by several issues such as erroneous Skype installation, outdated web browser, and outdated/corrupt system components e.g. .Net framework.

Therefore, we’ve come up with working solutions to fix the Skype error javascript required to sign in’ problem in no particular order.

Fix: Skype error JavaScript required to sign in

Solution 1: Run a Preliminary Check

Firstly, you need to test for JavaScript on your Internet Explorer (IE) web browser. Skype utilizes IE engine for its web interface; therefore, you need to test for JavaScript on IE as preliminary check.

Follow these steps to test for JavaScript:

  • Launch your Internet Explorer web browser
  • Go to the Java tester website
  • Check for the results

— RELATED: FIX: Oops, we have detected an issue on Skype

Solution 2: Enable JavaScript in IE

Sometimes, after testing for JavaScript, you may find out that JavaScript is disabled on your IE browser. So, you have to enable JS, and then launch Skype application afterwards.

Here’s how to enable JavaScript in IE:

  • Go to Start > Internet Explorer
  • Click on the gear icon to open the menu “Tools”
  • Now, open the “Security” tab
  • Click on the default security level for all zones, and click ‘Apply’default internet settings
  • In the same tab, click ‘Other’
  • Locate “Scripting” and make sure that it is set to “Enabled” for the “Active scripting” option (if not, put the check mark)
  • Now, click on ‘OK to close the ‘Security Settings’
  • Click ‘OK’ again to close the ‘Internet Options’
  • Close Internet Explorer
  • AAfterward launch Skype application

Meanwhile, it is widely reported that enabling JavaScript on IE fixed the Skype error JavaScript required to sign in. However, if you are still experiencing this issue, then you may have to proceed to the next solution.

— RELATED: Fix Skype error: The specified account already exists

Solution 3: Install latest .NET framework

Microsoft .NET framework is also an essential component to make Skype work. Some Windows users reported being able to fix ‘Skype error JavaScript required to sign in’ problem by installing the latest .NET framework on their PC.

However, at times the latest .NET framework version might not solve this problem’ therefore, you may have to try out several .NET framework versions. Also, for this purpose, you can check out our guide on ‘How to download and install .NET Framework on Windows 10, 8?.

Solution 4: Reinstall Skype

skype error javascript required to sign inAnother way of solving the ‘Skype error JavaScript required to sign in’ problem is by reinstalling Skype. Therefore, you need to uninstall Skype, and then install Skype afresh from its official website. hyy

For this purpose, we have a dedicated post that reveals 5 ways you can uninstall Skype from your Windows PC.

Note: After uninstalling Skype, ensure you install Skype from its executable files, and then sign in afterwards. This should definitely fix the ‘Skype error JavaScript required to sign in’ prompt.

Solution 5: Disable VPN

Some Skype-incompatible VPN may prevent you from using the Skype application resulting in the ‘Skype error JavaScript required to sign in’ problem.

The best workaround in such cases is to temporarily disable your active VPN before your Skype session. This solution is very simple; just disable or turn off your VPN, and then launch Skype application.

Meanwhile, consider using CyberGhost VPN, NordVPN, or check out our list of the best VPN for Skype PC which would give you no issue while signing in on Skype Desktop application.

Solution 6: Run Windows Update

Finally, updating your Windows OS can fix the Skype error ‘JavaScript required to sign in’ problem. Here’s how to update your Windows OS:

  • Go to Start>type “update” in the search box and then click on “Windows Update” to proceed.
  • In the Windows Update window, check for updates and install the available updates.check for updates
  • After the update process is complete, restart your Windows PC.

Solution 7 – Disable two step verification

Some users also suggested that disabling two-step verification could fix this problem. So, if you enabled this option, turn it off and check if the issue persists.

Conclusively, any of the solutions we listed above can fix Skype error ‘JavaScript required to sign in’ problem. If you have any comments on any of the steps or success using another method not listed above please leave a comment below.


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