Slack doesn’t open links? Here’s what you could do

Teodor Nechita
by Teodor Nechita
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Slack is a cloud-based proprietary instant messaging platform. You can chat, send files, share images and insert hyperlinks with other users.

It is useful since it can be used for both personal use as well as work environments, and the modern UI makes it quite enjoyable. However, some users have reported having problems with Slack, as it fails to open links sent via chat.

Chrome recently stopped opening links from slack (on click, so I needed to c/p them), so I switched to Brave and made it my default browser. […] Opening links from Slack worked for a while (4-5 days), but then it stopped working all of the sudden.

As such, we’ve come up with this guide that may help you fix the problem of Slack not opening hyperlinks.

What can I do if Slack won’t open links?

1. Check your Internet browser

More often than naught, Slack is not the one to blame when it fails to open links, but rather the browser that you are using.

As you can see from the Slack official Homepage, Slack offers support to only the most widely-used browsers out there:

More so, Slack had this to say about unsupported browsers:

When a browser is no longer supported, we stop fixing pesky bugs and issues. For a customer, that could be a terrible Slack experience! We do our best to avoid that scenario by blocking unsupported browsers from accessing Slack.

Looking for an Internet browser that is versatile and private? Check out this smart choice!

2. Clear application cache

2.1 Slack client for Desktop

  1. Open Slack
  2. Click on the Menu in the top left corner
  3. Choose Help 
  4. Select Troubleshooting 
  5. Click Clear Cache and Restart

Slack Clear cache and Restart


2.2. Slack UWP from Microsoft Store

  1. Open Start
  2. Right-click on the Slack app
  3. Choose More
  4. Go to App settings 
  5. Select Repair and, if it doesn’t work, try a Reset option

Slack Clear cache and Restart UWP

2.3. Browser Cache

Clearing the browser cache is important for both opening links, and for using the slack Web App in general, so it is important that you know how to clear your default browser‘s cache.

Check out these links for official guides on how to clear your cache and browsing history on all of the supported browsers:

Did you find this guide helpful? Share your opinions with us in the comments section below.