- If Smite is not responding or crashing on launch, then let us help you take immediate action.
- Firstly, make sure that you are using an antivirus that has zero impact on your gaming sessions.
- Get access to more suggestions like the ones below in our Windows 10 Troubleshooting section.
- This PC Gaming Hub includes tricks for competitive gaming and not only, so do check it out.
Smite is becoming a quite popular MOBA game, and if you’re a fan, you should know that it has a fair share of issues under its belt.
However, there’s no need to worry, because there is a way to fix all these Smite issues on Windows 10.
Users have reported that Smite is not launching on Steam, so let’s see how to solve those problems for good.
How do I fix Smite when it is not responding?
1. Check your antivirus
According to users, the most common cause of Smite issues can be your antivirus software. Sometimes your antivirus might interfere with the game and prevent you from running it.
To fix the issue, make sure that the game is added to the exclusions list in both your antivirus and firewall.
If that doesn’t work, you might have to disable certain antivirus features and check if that solves the problem. In case that doesn’t work, your next step would be to completely disable your antivirus.
In some cases, you might even have to uninstall your antivirus. For example, users reported issues with Avast.
So, if you’re using this antivirus, be sure to disable it or remove it before starting Smite.
If you managed to fix the problem by removing your antivirus, perhaps you should switch to different antivirus software.
There are many great antivirus tools on the market, but if you want an antivirus solution that won’t interfere with your gaming passion, you should consider one suitable for this experience.
No matter what antivirus you chose from our list, it won’t interfere with your games and provide protection against malware and other threats that may be present when playing Smite.
2. Reinstall Smite and Microsoft Visual C++ 2010 Redistributable Package
According to users, sometimes this issue can occur if there’s a problem with Smite and Visual C++ installation. To fix it, try to reinstall Smite and Visual C++ components.
Before we start, be sure to remove Smite from your PC. You can do that right from the Settings app, but usually, the better option is to use an uninstaller software tool.
In case you’re not familiar, uninstaller software is a special application that can remove all files and registry entries associated with the problematic application.
After you thoroughly remove Smite from your PC, you just need to follow the steps below.
- Download Microsoft Visual C++ 2010 Redistributable Package.
- Run this file. If you get a message saying that you have an updated version installed on your computer, make sure that you uninstall Microsoft Visual C++ Redistributable from your computer and try to run the downloaded file again.
- If you have a 64-bit version of Windows that you need to install both 32-bit and 64-bit versions of Microsoft Visual C++ 2010.
- After Microsoft Visual C++ 2010 Redistributable Package installs, install Smite again.
Some users also suggest installing all versions, both x86 and x64, of Visual C++ Redistributable from 2010 to 2013.
In some cases, you might not even have to download the Visual C++ Redistributables. Most games come with necessary redistributables, so you can easily install them.
To do that, go to Smite’s installation directory and navigate to BinariesRedist. Now run the setup files from that directory in order to install the necessary redistributables.
3. Make sure that Hi-Rez Studios Authenticate and Update Service is running
- Press Windows Key + R shortcut, type Services.msc and press Enter.
- A list of services will appear. Locate Hi-Rez Studios Authenticate and Update Service.
- Right-click this service and choose Start.
- Try installing Smite again.
Users complain that they cannot install Smite on Windows 10, and if you’re having this issue, as well, you might want to try enabling Hi-Rez Studios Authenticate and Update Service.
After starting this service, try to install the game again and check if the problem is resolved.
4. Install Smite through Steam
If Smite crashes on launch, maybe you can try downloading the game from Steam.
Users have confirmed that downloading the game from Steam has fixed this issue for them, so this solution might be worth trying.
5. Move msvcp110.dll and msvcr100.dll to SysWow64 folder
One more solution to this issue is to move msvcp110.dll to the SysWow64 folder.
To fix this, you need to download the 32-bit version of that DLL file and move it to the SysWow64 Windows 10 directory.
To fix the problem, just find these files and move them to this directory:
After moving these two files, the problem should be completely resolved and Smite should start working again.
Bonus: Can Smite run on 32-bit?
Obviously, 32-bit processors are older and implicitly less performant than 64-bit ones. However, a few users reported that Smite runs poorly and crashes frequently when running on 64-bit architectures.
If that is also your case, you might want to find out how to launch Smite 32 bit or how to switch to the 32-bit client.
We’re going to show you a quick method. As a reminder, the default path for Smite.exe is usually C:\Program Files (x86)\Steam\steamapps\common\Smite.
- Open the 64-bit Smite folder and make sure you back up the files there:
- The next step is to erase all the files from this folder.
- Finally, go to the 32-bit Smite folder (the path is indicated above) and copy or move the files you find there into the 64-bit folder.
6. Remove the updates for Microsoft Visual C++ x64 and x86
- Open the Settings app by using Windows Key + I shortcut.
- Now go to the Update & Security section.
- Select View update history.
- Select the Uninstall updates option.
- Locate the problematic update and double-click it to remove it.
This solution applies to your case as well, so don’t hesitate to remove the updates for Microsoft Visual C++ x64 and x86.
This is quite simple and you can do it by following the above steps. Once you remove the problematic updates, check if the problem is resolved.
If the issue doesn’t appear anymore, be sure to block Windows from installing automatic updates with the help of this dedicated guide in order to prevent this issue from reappearing.
7. Create a new user account
- Open the Settings app by using Windows Key + I shortcut.
- In the Settings app, navigate to the Accounts section.
- Select Family & other people from the left pane. Now click Add someone else to this PC button in the right pane.
- Select I don’t have this person’s sign-in information.
- Now, choose Add a user without a Microsoft account.
- Enter the desired username and click Next.
Sometimes Smite issues can be caused by your user account. Several users reported that they fixed the problem simply by creating a new user account.
This is quite simple to do on Windows 10, and you can do it by following the above procedure.
Once you create a new account, switch to it, and check if the problem still appears. If not, you’ll have to move your personal files to the new account and start using it instead of your old one.
8. Run the game on a single monitor
According to users, Smite issues such as crashes can occur if you’re using a dual-monitor setup.
Sometimes multiple monitors can cause this issue to occur, and in order to fix it, it’s advised to disconnect the second monitor before starting Smite.
This is just a workaround, but it should work according to users, so be sure to try it out.
9. Install the game on SSD drive
If you’re having Smite issues, such as freezing, the issue might be your hard drive. Hard drives are slower than SSD.
If you’ve noticed any increased hard drive activity while trying to run Smite, the problem might be your hard drive.
According to users, they managed to fix this issue simply by installing their game on the SSD drive, so if you have an SSD drive, be sure to try this solution.
Smite issues tend to repeat and sometimes you won’t be able to play the game at all due to these issues. Speaking of Smite problems, here are some other common issues that users reported:
- Smite unable to connect to server – This issue can occur due to your antivirus, and if you’re having any problems, we advise you to disable your antivirus and check if that helps.
- Smite won’t launch, doesn’t open – If Smite won’t even start on your PC, it’s possible that you don’t have the necessary DLL files. To fix the problem, install the required Visual C++ redistributables and check if that solves the issue.
- Smite crash – Smite crashes can sometimes occur due to certain updates. To fix the problem, simply find and remove these updates from your PC.
- Smite bad or missing configuration – This problem can occur if your Smite installation is damaged. However, you can fix the issue simply by reinstalling Smite.
We hope that these solutions were helpful to you and that you’ve managed to fix any issues that you had with Smite on Windows 10.