3 steps to fix RuntimeBroker.exe errors in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • If you see the RuntimeBroker.exe. The group or resource is not in the correct state to perform the requested operation error, it means you're unable to check for updates on Windows 10 due to a RuntimeBroker.exe error. The update process gets stuck at a certain point.
  • First step will be to run the WU Reset Script, and if this doesn't work, try to manually reset Windows Update Components. It's easy to do that if you follow our step by step guide below.
  • We have a whole category for Windows update errors so if you have any other issues on this topic check out our Windows Update errors section.
  • The Windows 10 errors hub is dedicated to solving problem concerning all sorts of errors in Windows 10 so for any other problems, bookmark it.
How to fix RuntimeBroker error group resource not in the correct state

Some people have recently reported that they’re unable to check for updates on Windows 10 due to a RuntimeBroker.exe error.

Namely, the update process will get stuck at a certain point. When you check for details, the following error message will appear:

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  • RuntimeBroker.exe. The group or resource is not in the correct state to perform the requested operation.

There are a couple of ways to deal with this error, and we’re going to show you exactly what to do to fix it for good.

What can I do if the group or resource is not in the correct state?

Here are three quick solutions to fix RuntimeBroker.exe errors when installing Windows updates:

  1. Run WU Reset Script
  2. Manually reset Windows Update Components
  3. Run the built-in Windows Update troubleshooter

Solution 1 – Run WU Reset Script

We’ve recently written about a special script which resets all Windows processes related to updates and deals with various update errors.

And this script should be more than helpful for solving this update error. To find out more about Windows Update Reset Script, and to download it, check out this article.

Solution 2 – Manually reset Windows Update Components

If running the WU Reset Script didn’t get the job done, or you don’t want to use it for some reason, you can try to manually reset Windows Update Components, and see if the problem is fixed.

Performing a reset will fix corrupt Windows Update Components, and help you to install Windows Updates normally.

To manually reset Windows Update Components, follow these instructions:

  1. Right-click on the Start Menu button, and choose Command Prompt (Admin)
  2. Stop the BITS, Cryptographic, MSI Installer, and the Windows Update Services, to do this, enter the following commands into the Command Prompt, and press Enter after you type each command:
    • net stop wuauservruntimebroker.exe wind 10 update error
    • net stop cryptSvc
    • net stop bits
    • net stop msiserver
  3. Now rename the SoftwareDistribution and Catroot2 folders. You can do that type the following commands in the Command Prompt, and press Enter, after entering each command:
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.oldruntimebroker.exe windows 10 update error
    • ren C:WindowsSystem32catroot2 Catroot2.old
  4. Now, restart the BITS, Cryptographic, MSI Installer , and the Windows Update Services. To do that, type the following commands in the Command Prompt, and press Enter after you type each command:
    • net start wuauservruntimebroker.exe windows10 update error
    • net start cryptSvc
    • net start bits
    • net start msiserver
  5. Close the Command Prompt, and restart the computer

3. Solution 3 – Run the built-in Windows Update troubleshooter

Another method to fix this problem is to simply use the Update Troubleshooter. You can launch it either from Control Panel or directly from the Settings page.

check for udpates troubleshooter

Simply run the troubleshooter, wait until it has completed the scan, restart your computer and check if the issue persists.

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That’s it, I hope these solutions helped you with your update problem. If you have any comments, or questions, just reach for the comment section below.

FAQ: Read more about the RuntimeBroker.exe error

  • How do I fix RuntimeBroker exe error?

End the Runtime Broker process from Task Manager and restart your computer. If the problem persists, follow our expert guide to fix the RuntimBroker error.

  • What is RuntimeBroker exe error?
RuntimeBroker.exe is a safe Microsoft process that assists with app permissions. If it consumes too much CPU power, fix the problem with our exclusive guide.
  • How do I get rid of runtime broker?
Runtime Broker is a very useful process so it’s not recommended to close it, let alone getting rid of it. However, if you temporarily want to close it, close the process from Task Manager. If Task Manager doesn’t work, fix it with our excellent guide.

Editor’s Note: This post was originally published in April 2019 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.

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