FIX: VIDEO DXGKRNL FATAL ERROR in Windows 10

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
Last update:
Affiliate Disclosure

  • VIDEO DXGKRNL FATAL ERROR in Windows 10 is a BSoD error that often makes the entire operating system suddenly shut down.
  • When getting the Stop Code Video_dxgkrnl_fatal_error, it might be a good idea to check your OS and make sure you didn't miss any major updates.
  • Scanning your system with different tools can help eliminate another typical suspect that triggers the Dxgkrnl error: corruption.
  • Finally, there are apps that can interfere with important system components, so make sure you also check this aspect.
Fix VIDEO DXGKRNL FATAL ERROR
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Computer errors are relatively common, and while some are harmless, others such as the Stop Code Video_dxgkrnl_fatal_error can cause many problems on your Windows 10 PC.

As you probably guessed, the Video Dxgkrnl Fatal Error in Windows 10 is a Blue Screen of Death error and it appears during the installation process of a new hardware or software driver.

Since this can be so serious, today we’re going to show you how to properly fix the Dxgkrnl error.

How do I fix Stop Code Video Dxgkrnl Fatal Error?

1. Run a system repair tool

Restoro repair
Restoro is powered by an online database that features the latest functional system files for Windows 10 PCs, allowing you to easily replace any elements that can cause a BSoD error. This software can also help you by creating a restore point before starting the repairs, enabling you to easily restore the previous version of your system if something goes wrong. This is how you can fix registry errors using Restoro:
  1. Download and install Restoro.
  2. Launch the application.
  3. Wait for the software to identify stability issues and possible corrupted files.
  4. Press Start Repair.
  5. Restart your PC for all the changes to take effect.
As soon as the fixing process is completed, your PC should work without problems, and you will not have to worry about BSoD errors or slow response times ever again. Get Restoro Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.

2. Run the Hardware troubleshooter

  1. Open the Settings app and go to the Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select BSoD from the right pane and click Run the troubleshooter.
  4. Follow the instructions on the screen to complete the troubleshooting steps.

3. Download the latest Windows 10 updates and drivers

To keep your PC safe, stable, and free from errors, we advise you to keep Windows 10 up to date by using Windows Update.

In addition to Windows updates, it’s also important to install the latest drivers.

Without proper drivers, Windows 10 cannot utilize your hardware, and if your drivers are outdated or buggy, you’ll encounter a BSoD error such as VIDEO DXGKRNL FATAL ERROR.

To prevent these types of errors from appearing it’s important to download and install the latest drivers, and you can do that simply by visiting your hardware manufacturer’s website and downloading the latest drivers for your device.

Update drivers automatically

Searching for drivers on your own can be time-consuming. So, we advise you to use a tool that will do this for you automatically.

Using an automatic driver updater will certainly save you from the hassle of searching for drivers manually, and it will always keep your system up to date with the latest drivers.

 Get DriverFix


4. Run the SFC scan

  1. Right-click on the Start Menu button, and open Command Prompt (Admin).
  2. Enter the following line and press Enter: sfc/scannow
  3. Wait until the process is done (it may take a while).
  4. If the solution is found, it will automatically be applied.
  5. Now, close the Command Prompt and restart your computer.

The SFC scan is another troubleshooter that functions similarly to Windows 10’s built-in troubleshooting tool. This command-line utility searches the system for potential issues and resolves them if possible.


5. Run DISM

Standard way

  1. Right-click Start and open Command Prompt (Admin).
  2. Paste the following command and press Enter:
    • DISM /Online /Cleanup-Image /RestoreHealth
  3. Wait until the scan is finished.
  4. Restart your computer and try updating again.

With the Windows installation media

  1. Insert your Windows installation media.
  2. Right-click the Start menu and, from the menu, choose the Command Prompt (Admin).
  3. In the command line, type the following commands and press Enter after each:
    • dism /online /cleanup-image /scanhealth
    • dism /online /cleanup-image /restorehealth
  4. Now, type the following command and press Enter:
    • DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
  5. Make sure to change an X value with the letter of the mounted drive with Windows 10 installation.
  6. After the procedure is finished, restart your computer.

Deployment Image Servicing and Management (DISM) is a tool that, as its name says, deploys the system image all over again. And that process could resolve potential BSOD issues.


6. Reinstall the graphics card driver

  1. Press Windows Key + X on your keyboard to open the Power User Menu. Choose Device Manager from the list.
    video-dxgkrnl-fatal-error-manager
  2. Once Device Manager opens, find the driver you wish to remove, right-click it and choose Uninstall from the menu.
    video-dxgkrnl-fatal-error-uninstall-driver
  3. If available, check to Delete driver software for this device and click OK.

After you remove the Intel graphics driver, be sure to uninstall any Intel graphics software that you have installed. Up next, you can download new Intel drivers for your PC from Intel’s website.

If you have both integrated and dedicated graphic card, some users are suggesting deleting both drivers. The simplest way to delete drivers for your dedicated graphic card is to use Display Driver Uninstaller, so be sure to download it.

After uninstalling both drivers, you can now reinstall the necessary drivers again. A few users had issues with the latest Intel and Nvidia drivers, so you might want to install the older version of the drivers for the time being.


7. Remove your antivirus software

Third-party applications can often cause these types of errors to appear.

The most common cause for VIDEO DXGKRNL FATAL ERROR and other Blue Screen of Death errors can be your antivirus program and firewall, therefore you should temporarily remove all third-party programs.

Uninstalling the antivirus isn’t usually enough, and you’ll have to use a dedicated removal tool to completely remove all files and registry entries associated with your antivirus software.


Check out these best uninstaller software for Windows 10 to help you out!


Users reported that AVG antivirus was causing this error, but bear in mind that almost any antivirus software can cause this error to appear.


8. Set the default graphics adapter in BIOS

If you have both dedicated and integrated graphics adapter, sometimes you need to set the default one in BIOS in order to fix this error.

According to users, setting the default graphics adapter to automatic in BIOS can cause this error, therefore we strongly advise you to enter BIOS and set your dedicated graphics card as a default graphic adapter.

To see how to do that, we suggest that you check your motherboard manual for detailed instructions.


9. Reset Windows 10 and check your hardware

  1. Restart your computer a few times to start Automatic Repair.
  2. Choose Troubleshoot > Reset this PC > Remove everything. During this step you might be asked to insert Windows 10 installation media, so be ready to do so. Reset this PC - Choose an Option - remove everything
  3. Choose Only the drive where Windows is installed > Just remove my files and click the Reset button.
  4. Follow the instructions on the screen to complete the reset process.

Sometimes Blue Screen of Death errors can be caused by third-party software, but you can fix these errors by performing Windows 10 reset.


Windows 10 is stuck in factory reset ? Here’s how to fix it!


Resetting Windows 10 will delete all files from your C drive, so be sure to create a backup. It’s also advised that you create a bootable USB flash drive because you might need it for this procedure.

If the error appears even after you perform Windows 10 reset, it’s possible that this error is caused by your hardware, so be sure to check if your hardware is working properly.

VIDEO DXGKRNL FATAL ERROR Blue Screen of Death error can cause certain problems on your PC, but we hope that you managed to fix this error by using one of our solutions.

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Frequently Asked Questions

  • The VIDEO_DXGKRNL_FATAL_ERROR blue screen error is triggered when you install new hardware or software drivers. If you happen to run into it, here’s a guide to fix VIDEO DXGKRNL FATAL ERROR.

  • While fatal errors are related to the blue screen of death in Windows, non-fatal ones are a sign that something went wrong, but the system could recover and continue.

  • Since the culprits can be varied, you should try different solutions such as updating the drivers, freeing some hard disk space, and deleting temporary files.

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