Computer Won’t Restart: 7 Tested Methods to Diagnose & Fix

Corrupt or broken system files can prevent restarting your PC

by Aleksandar Ognjanovic
Aleksandar Ognjanovic
Aleksandar Ognjanovic
Troubleshooting Expert
Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Affiliate Disclosure
  • The Windows not restarting issue can be caused by broken system files.
  • To fix this issue, you can run the SFC and DISM scan to repair broken and corrupted files.
  • Another effective solution is to perform a clean reinstallation of your operating system.
Windows 10 11 is not restarting
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Besides the standard power option, we’ve permanently had Shut Down and Restart options on Windows computers.

However, that dynamicity now seems broken for some users who upgraded to Windows 10 over Windows 7 or 8, as their PC is not restarting.

Additionally, other affected users on Windows 11 run into the same problem after a significant update. Both could not restart their PC, as the PC was shutting down instead of rebooting.

We made sure to shed some light on this rather peculiar problem and provide you with a few practical solutions.

Why won’t my computer restart?

Restart issues can be problematic, and many reported random restart problems on Windows 11. To fix this, it’s advised to run the built-in troubleshooter and check your power settings.

This can be a severe issue, especially if your Windows 11 PC is stuck in a reboot loop, so you can’t boot properly to your PC. This is most likely caused by system damage or your hardware.

Your PC can also get stuck on an automatic repair loop, preventing you from using it. However, a couple of solutions might help with these issues.

Moreover, if restarting takes long on your PC, it might be due to the virus. This can be fixed by scanning for malware with Windows Defender or some of the best antivirus software for Windows 10.

Why is restarting taking so long? This problem can be caused by corrupt or broken system files. We have shown how to fix these issues in our Windows 10/11 PC stuck on restart guide.

Below are some of the variations of the issue you might also face:

  • Computer won’t restart after update
  • Computer won’t restart or shutdown
  • Computer won’t restart properly
  • Computer won’t restart after power outage
  • Computer won’t restart in Safe mode
  • Computer won’t restart Windows 10
  • Computer won’t restart after Windows 11 update
  • Computer won’t restart after blue screen
  • Computer won’t restart after BIOS update
  • Computer won’t restart Dell, HP, Lenovo, Asus
  • Computer stuck on restarting screen
  • My laptop is stuck on restarting

The Windows 10 not restarting issue can be frustrating, as it removes an essential function on your PC. But, it is not the most challenging issue to fix, as shown in this guide.

If you are facing other problems like Windows 10/11 PC restarting randomly, check our detailed guide to fix it in no time.

What to do if computer won’t restart?

In this article

1. Run the Power troubleshooter

  1. Press the Windows key + I to open the Settings app.
  2. Choose the Update & Security option.
    update windows 10 not restarting
  3. Select Troubleshoot from the left pane.
  4. Choose the Additional troubleshooters option.
    additional troubleshooters
  5. Click the Power option.
    power option windows 10 not restarting
  6. Now, click the Run the troubleshooter button.
    run button

Let’s start by relying on the built-in troubleshooting tool to resolve the problem. Most reports suggest that the PC won’t restart properly problem occurred after an update, which isn’t uncommon for Windows 10.

Every major update is similar to a fresh installation regarding drivers, and meddling with those leads to massive issues. Either way, let’s give the troubleshooter a go; if it fails, we can safely move to the next step.

2. Try with the Clean Boot and SFC/DISM

  1. Type msconfig in the Windows Search bar and open System Configuration.
  2. Click the Services tab.
    services tab windows 10 not restarting
  3. Check the Hide all Microsoft services box and click the Disable all button to disable all active third-party services.
    hide all
  4. Now, click the Apply and OK buttons.
    apply ok
  5. Finally, reboot your PC.

And, to address concerns about possible system corruption, we’ll need you to run two built-in utilities from the elevated Command Prompt. Here’s how to run SFC and DISM on Windows 10:

  1. Type cmd in the Windows Search bar.
  2. Right-click on Command Prompt and select Run as administrator.
  3. Now, type the command below in the command line and press Enter. sfc/scannow
    sfc windows 10 not restarting
  4. After its done, type the following command and press Enter after each: DISM /online /Cleanup-Image / ScanHealth DISM /Online /Cleanup-Image /RestoreHealth windows 10 not restarting
  5. Reboot your PC when everything ends (it can take some time) with the physical button.

If you’ve upgraded to Windows 10 over the Windows 7 installation, it’s pretty standard for certain third-party apps to fail you later. On the same note, it’s not uncommon for that transition to come out with corruption of system files.

This consequently leads to Windows 10 or 11 not restarting issues.

Expert tip:


Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

To address the first possibility, you need to start your PC in the Clean Boot mode (without any third-party applications beginning with the system).

3. Boot into Safe mode

  1. Press Windows key + I to open Settings.
  2. Choose Update & Security.
  3. Select Recovery from the left pane.
  4. Under the Advanced startup, click Restart 10 not restarting
  5. Choose Troubleshoot.
  6. Select Advanced options and then Startup settings.
  7. Click Restart.
  8. Choose Safe mode or Safe mode with Networking from the list.
  9. Try restarting your PC from Safe mode.

If the Clean Boot and utilities fail you, let’s ensure that some of the first-party secondary devices aren’t causing the problem. Some reports state that the Intel Management Engine (standard on many laptops) is causing the problem.

When in the Safe Mode, Windows 10 shouldn’t load this driver. If you can restart your device from Safe mode, we suggest checking the next step, which explains how to disable this service.

4. Disable Intel Management Engine

  1. Press the Windows + X keys and select Device Manager.
    device manager
  2. Double-click on System devices to expand it.
  3. Right-click on the Intel(R) Management Engine Interface option.
  4. Choose Disable device from the contextual menu.
    disable driver windows 10 not restarting
  5. Shut down your PC and start it again.
  6. Try restarting it again.

As we noticed in the previous step, the Intel Management Engine tends to break the restart option. This causes the Windows 10/11 not restarting problem.

5. Uninstall a third-party antivirus and scan for PUPs

  1. Download Malwarebytes AdwCleaner, here.
  2. Run the tool and click Scan 10 not restarting
  3. Wait until the tool scans your system and click Clean & Repair.

Specific third-party antimalware solutions and Windows 10 are not cooperating correctly, especially if you have an older version installed.

If your antivirus interferes with the PC system, it might cause such troubles and prevent Windows 10 from restarting. If this is the case, you might consider another antivirus solution.

Plenty of lightweight security software will work smoothly in the background while you do anything else.

To benefit from high-quality security and error-free running time, you should choose one of the best antivirus software in ESET NOD32.

6. Reset your PC

  1. Open the Settings app.
  2. Choose the Update & Security option.
    update windows 10 not restarting
  3. Choose Recovery from the left pane.
    recovery option
  4. Click the Get started under the Reset this PC section.
    get started
  5. Choose the Keep my files option.
    keep windows 10 not restarting
  6. Finally, click Next, followed by the Reset button.

If you’re still stuck with the Windows 10/11 not restarting issue, you might need to reset your PC to factory values. We advise you to choose the keep my files option to prevent losing vital information.

7. Perform a clean reinstallation

Finally, if none of the previous steps haven’t relieved you of the issue at hand and you’re still unable to restart your PC, we can only concur that a clean reinstallation is the next logical step.

If you’re unsure how to reinstall Windows 10, we have provided in-depth instructions in our guide. After the reinstallation, you shouldn’t have any more issues.

What do I do if Windows 11 PC is not restarting?

If your Windows 11 PC is not restarting, you can try basic troubleshooting steps like disconnecting all connected devices. Also, you can use the built-in troubleshooter to detect and fix the glitches causing the problem.

Moreover, here are some error variations that you may encounter:

  • Windows 11 not starting black screen
  • Windows 11 stuck on working on updates
  • Windows 11 stuck on boot screen
  • HP laptop stuck on restarting screen Windows 11
  • Windows 11 stuck on restarting
  • Windows 11 startup repair not working

Check our guide for more detailed fixes on the Windows 11 not restarting issue.

How do I force restart my computer?

If your Windows 10/11 PC fails to restart, you can perform a hard reboot. You only need to press and hold the power button for a few seconds till the computer powers off.

Then, wait a few minutes and press the power button to restart your PC. But we will advise you not to use this option often.

Also, tell us whether one of the steps helped you in the comments below. Your feedback is of utmost importance to us.

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