FIX: Update error 0x80072ee7 on Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Windows 10 has a tendency of forcing updates on you, so it’s only natural to get even more frustrated when the Windows update process doesn’t go as smoothly as planned.
  • This time, we've prepared a few solutions that might help you deal with the update error code 0x80072ee7 on Windows 10.
  • Access our dedicated Windows Update errors section if you'd like to find more interesting articles on the same topic.
  • How many issues have you experienced in the last week? What about the last few months? Whenever you feel like extra help is needed, come visit our detailed Windows 10 errors hub for more useful articles.
Fix Update error 0x80072ee7 on Windows 10

Windows 10‘s infamous update issues are something every user has to deal with at least once. It would be ideal if there’s one single issue because we’ll know the solution for sure.

However, that’s not the case, as various update issues tend to appear from time to time. In this article, we’re going to talk about a common Windows Update issue that comes with the error code 0x80072ee7.

This problem can appear in various situations, but most frequently when you’re trying to install a new major update for Windows 10 (Anniversary Update, Creators Update, etc.).

Error code 0x80072ee7 can cause many problems on your PC, and speaking of this error, these are some common issues that users reported:

  • Code 0x80072ee7 Windows 10 Store – According to users, this error can appear while trying to run Windows Store. If you encounter this issue, be sure to repair corrupted files and check if that works.
  • 0x80072ee7 Windows Update – This issue can appear while trying to run Windows Update. If that’s the case, make sure that the necessary services are enabled and running properly. Alternatively, you can run Windows Update reset script to reset these services.
  • Windows 10 upgrade error 0x80072ee7 – This error can appear while trying to upgrade to the latest version of Windows. This can be due to your antivirus, so be sure to disable it. In the worst-case scenario, you might even have to uninstall your antivirus.
  • Windows 10 Media Creation Tool error 0x80072ee7 – According to users, this error can appear even while using Media Creation Tool. To fix that, try editing hosts file and check if that helps.

So, if you’ve recently encountered these problems, they need to be addressed as soon as possible, because installing major updates for Windows 10 is highly advisable.


Looking for the best tool to fix Windows update issues? Here are the best options.


How can I fix update error 0x80072ee7 on Windows 10?

1. Change the DNS server address

According to Microsoft’s community forums, changing the DNS server address is the solution that proved to be helpful for the majority of users.

So, that’s the workaround we’re going to try first. Here’s what you need to do:

  1. Go to Windows Search, type control panel, and open Control Panel.
    Windows 10 upgrade error
  2. Go to Network and Sharing Center, and click on Change adapter settings from the left pane.
    Windows 10 Media Creation Tool error
  3. Choose the network you’re currently using, right-click it, and choose Properties.
    Code 0x80072ee7 Windows 10 Store
  4. Scroll down to Internet protocol version 4 (TCP/IPv4), and choose Properties.
  5. Now, choose to Use the following DNS Server addresses
  6. Enter the following values:  DNS Server – 8.8.8.8 and Alternate DNS Server – 8.8.4.4
  7. Save changes, and restart your computer

Now, try to update Windows 10 again, if the problem still persists, try some of the solutions listed below.


DNS server cannot be reached? Here’s what you need to do in a few easy steps!


2. Run SFC scan

Windows 10 (and any previously-released version of Windows, as well) has a built-in error-checking tool, called SFC scan. This tool deeply scans your computer for possible problems, in order to resolve them.

This tool can also be helpful when resolving Windows Update issues.

Here’s what you need to do to perform the SFC scan in Windows 10:

  1. Press Windows Key + X to open Win + X menu. Now Choose Command Prompt (Admin) from the menu. You can also use Powershell (Admin) as an alternative.
    Code 0x80072ee7 Windows 10 Store
  2. In the command line type sfc/scannow.
    Windows 10 Media Creation Tool error 0x80072ee7
  3. The process should last a few minutes.
  4. After it’s done, close the Command Prompt

If the SFC scan doesn’t work, or if you can’t run an SFC scan at all, you might want to try using a DISM scan instead. To do that, simply start Command Prompt as administrator and run DISM /Online /Cleanup-Image /RestoreHealth command.
0x80072ee7 Windows Update

Once the DISM scan is finished, check if the problem is resolved. If the issue is still there, or if you couldn’t run SFC scan before, be sure to repeat the SFC scan and check if that helps.

Learn more about the System File Checker by reading this guide.


3. Run the WUReset script

The WUReset script is a custom-made script specifically designed for resolving update problems in Windows 10.

This script does some of the most common workarounds for Windows Update issues, like resetting the Windows Update process, deleting the SoftwareDistribution folder, etc.

Therefore, it saves you time and effort, as you don’t have to perform these actions by yourself.

To find out more about the WURest script, and download it, check out this article.


4. Edit the hosts file

According to users, sometimes error code 0x80072ee7 can appear if your host’s file is altered. Several users reported 0.0.0.0 IP addresses in their host’s file, and according to them, these addresses caused the problem.

To fix the issue, simply remove or comment out those addresses by adding the # symbol at the beginning that line. Modifying the host’s file can be tricky, so some caution is advised.

In addition, many users reported Access denied message when editing hosts file. This is not a big problem, and it can be easily resolved. Once you fix your host’s file, check if the problem is still there.


5.  Check your antivirus software

In some cases, error code 0x80072ee7 can appear if there’s an issue with your antivirus software. Sometimes your antivirus software can interfere with your system and cause this error to appear.

To fix the problem, it’s advised to disable certain antivirus features and check if that helps. If that doesn’t help, you might want to try disabling your antivirus completely.

Even if you disable your antivirus, Windows 10 comes with Windows Defender that acts as a default antivirus, so there’s no need to worry about your safety.

If removing the antivirus software solves the issue, you might want to consider switching to a different antivirus solution.


Stay safe from cyber-attacks! Choose one of these antivirus tools from our epic list!


6. Make sure that Windows Update and DNS Client services are running

Sometimes error code 0x80072ee7 can appear if Windows Update service isn’t running. Many features rely on this service, and if the service is disabled, you might encounter errors such as this one.

However, you can fix the issue simply by following these steps:

  1. Press Windows Key + R and enter services.msc. Press Enter or click OK.
    Code Windows 10 Store
  2. When the Services window opens, locate Windows Update and double-click it to open its properties.
    0x80072ee7 Windows Update
  3. If the Startup type is set to Disabled, be sure to change it to Manual or any other value. Now click Apply and OK to save changes.
    Windows 10 upgrade error

After doing that, check if the problem is resolved. Keep in mind that you might have to restart your PC to apply changes.

Many users reported that DNS Client service can cause this problem as well. Simply follow the instructions above and enable DNS Client service.

Once you do that, the issue should be permanently resolved.


7. Remove problematic applications

Sometimes third-party applications can interfere with your system and cause this issue to appear. In fact, several users reported that certain registry cleaner software caused this issue.

To fix the problem, you need to find the problematic application and remove it manually. There are several ways to remove an application, but the best one is to use uninstaller software.

In case you’re not familiar, uninstaller software is a special application that can remove any program, along with its files and registry entries, from your PC.

If you want to completely remove a certain application from your PC, uninstaller software might be the best choice for you.

There are many great uninstaller applications, but one of the best is IOBit Uninstaller, so we strongly recommend to try it out. Once you find and remove the problematic application, check if the problem is resolved.

Searching for the best uninstalling tool? Look no further! Check our fresh list!


8. Change registry permissions

According to users, sometimes your registry might not be properly configured, and that can cause this issue to appear. To fix the problem, you need to change certain permissions by following these steps:

  1. Press Windows Key + R and enter regedit. Press Enter or click OK.
    Windows Update
  2. In the left pane navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpip. Right-click Tcpip and choose Permissions from the menu.
    Windows 10 upgrade error 0x80072ee7
  3. Click Advanced.
  4. Check Replace all child object permission entries option and click Apply and OK to save changes.
    Windows 10 Media Creation Tool error

After doing that, check if the problem is resolved.


Can’t access Registry Editor? Things aren’t as scary as they seem. Check out this guide and solve the issue quickly.


That’s about it, we hope at least one of these solutions helped you to resolve the error code 0x80072ee7 in Windows 10. If you have any questions or suggestions, feel free to let us know in the comments below.

FAQ: Learn more about update errors on Windows 10

  • How do I fix error 0x80072ee7?

To fix error 0x80072ee7, you may change the DNS server address, fire up an SFC scan, or check out this guide dedicated to antivirus software interfering with your system.

  • What is error code 0x80072ee7 in Windows 10?

This error code can appear in various situations, but most frequently when you’re installing a major update for Windows 10. Check out this guide on how to fix update error 0x80072ee7.

  • Why is my Windows Update not running?

To make sure you identify the culprit, run the built-in Troubleshooter. If you can’t complete the process, use this guide to fix Troubleshooter stopped working issues.

Editor’s Note: This post was originally published in  June 2018 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in March 2017 and was revamped and updated in June 2020 for freshness, accuracy, and comprehensiveness.
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