Fix: Windows 8.1, 10 External Hard Drive Keeps Disconnecting
Annoying Windows 8.1 issues carry on and now it seems that external hard drive owners are being affected. We report the problems and try to bring some solutions, as well.
We have just finished talking about the WiFi that is Getting Disconnected Frequently in Windows 8, and now users have been reporting problems related to their external hard drives.
So, I installed Windows 8.1 x64 from the Windows Store yesterday and now my QB-35US3 Hard-drives keep randomly disconnecting and connecting again. I had no problems before the upgrade. The bay is connected via USB 3.0.
This is what one frustrated user is saying. Also, the problem seems to be similar with USB hubs – from what I’ve read, the errors are just the same as with external hard drives.
After upgrading from 8 to 8.1 i face the problem where my 4 USB external hard drives get disconnected and reconnected every few minutes. If a drive is idle then windows disconnects it and if i need it then windows takes time to reconnect/wake it up. this is causing me a lot of issues and i already used the power management settings and disabled this feature on 8.1 but still the issue exists. I cannot pause a video for few seconds without having windows disconnecting the drive. I have 16 TB worth of Data and i am worried this stupid feature is going to ruin my drives.
Another hurtful testimony from another affected users. A while ago we shared with you a tutorial on how to Fix Slow USB 3.0 Problems in Windows 8.1. You can go there and follow the steps from there and also try this article from the Microsoft Windows USB Core Team Blog.