Fix: Seagate external hard drive not showing up in Windows 10

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as... read more
Affiliate Disclosure
  • Some users complained having issues with their Seagate hard drive on Windows 10, even though the products are generally reliable and stable.
  • You should consider removing Seagate programs from your computer and reinstalling them.
  • Connect the external hard drive to another USB port if it is not recognized by Windows 10.
  • Make sure you properly partition your hard drive by following our step-by-step guide below.
Seagate hard drive issues windows 10 11

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Seagate is a famous hard drive manufacturer, but despite the quality of Seagate’s devices, there might be some issues with Windows 10.

Many users have reported some issues with Seagate drives, Seagate external hard drives, and several other problems on Windows 10, so let’s fix these issues.

What can I do if Seagate hard drive light is on but the drive is not detected?

There are multiple reasons why the USB 3.0 external drive isn’t recognized and in most cases, it’s just a glitch in Windows that causes it.

In some instances, your external hard drive keeps disconnecting because there’s an issue with the connection, and can include both your port and the cable.

Drivers are a possible cause for this issue as well, and if your USB isn’t recognized in Windows, it’s possible that you have issues with the USB drivers.

Seagate hard drives offer high quality, but they can also experience certain issues once in a while. Many Seagate owners reported the following problems on their PC:

  • Seagate hard drive quit working – Several users reported that their Seagate hard drive suddenly quit working. If you encounter this problem, be sure to try some of our solutions.
  • Seagate hard drive won’t turn on, show up, work, mount – Various issues with Seagate drives can occur, and many users reported that their drive won’t show up, work or mount. This can be a big problem since you won’t be able to access your files.
  • Seagate hard drive Error code 43 – Error code 43 is relatively common, and it will prevent you from accessing your files. However, you might be able to fix it by using one of our solutions.
  • Seagate hard drive you can only read – In some cases, you won’t be able to write any files to your Seagate drive. If that’s the case, be sure to check if your drive isn’t write-protected.
  • Seagate hard drive undetectable, unable to read – Many users reported that they are unable to read their drive. In fact, several users reported that their drive is undetectable. This might be caused by your setting or by a faulty hard drive.
  • Seagate hard drive Access denied – Another problem that can occur with Seagate drives is Access denied message. This is usually caused by the lack of security permissions.
  • Seagate hard drive keeps disconnecting, beeping, freezing, blinking, ejecting, disappearing, clicking, shutting down – There is a wide array of issues that can occur with Seagate drives, and you should be able to solve most of them by using one of our solutions.

How do I fix the Seagate hard drive issues on Windows 10 and 11?

1. Fix the Seagate Manager Windows 10 issues

1.1. Remove Seagate programs from your computer and reinstall them

  1. Open the Settings app by pressing the Windows Key + I, and choosing Apps.
    Seagate hard drive undetectable
  2. In the list on the left, click on Apps & Features.
  3. When the list appears, locate Seagate software, and click the Uninstall button.
  4. Follow the on-screen instructions to uninstall the application.
  5. Now go to the Seagate’s website, download Seagate software, and install it again on your computer.
    Seagate hard drive you can only read

Troubles with Seagate Manager are relatively common, and if you’re having issues with it, you might want to reinstall your Seagate software. To uninstall Seagate software, follow the above steps.

If you want to know more about how to uninstall programs and apps on Windows 10, check out our awesome guide.

Updating drivers manually is very annoying, so we recommend you to use a dedicated tool to do it automatically. Thus, you will prevent file loss and even permanent damage to your computer.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system.There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

1.2. Disable Microsoft OneDrive

  1. Press Ctrl + Shift + Esc to open the Task Manager.
  2. Go to the Startup tab. Find OneDrive, right-click it, and choose Disable from the menu.
    Seagate hard drive Access denied
  3. Once you disable OneDrive, check if the problem is resolved.

It has been reported that Microsoft OneDrive can cause issues with Seagate Manager and Seagate hard drives, so it’s advised that you disable OneDrive. In order to disable OneDrive, follow the steps above.

If you want to know how to add or remove startup apps on Windows 10, just check out our simple guide.

2. Fix the Seagate driver Windows 10 problems

2.1. Remove Paragon driver software and reinstall it

  1. Find the Paragon driver setup file, and right-click it.
  2. Choose Properties from the list.
    Seagate hard drive undetectable
  3. Go to the Compatibility tab.
  4. Check Run this program in compatibility mode for, and select an older version of Windows.
  5. You might have to experiment with different versions until you fix this issue. Click Apply, and OK to save the changes.
    Seagate hard drive you can only read
  6. After doing that, try running the setup file again.

Paragon driver can often cause issues with Seagate Backup Plus, and in order to fix these issues, you will have to reinstall the Paragon driver.

To uninstall Paragon driver, just go to the Settings app, select System, choose Apps & Features, and remove it.

After doing that, go to Seagate’s website, download the Paragon driver, and install it again. In addition, some users advise installing Paragon driver using Compatibility mode.

3. Fix the Seagate external hard drive problems on Windows 10

3.1. Disable Fast Startup

  1. Press Windows Key + S, and type Control Panel.
  2. From the list of results, select Control Panel.
    Seagate hard drive you can only read
  3. Go to the Hardware and Sound section, and select Power Options.
    Seagate hard drive Error code 43
  4. In the left pane, click Choose what the power button does.
    Seagate hard drive show up
  5. Click Change settings that are currently unavailable.
    Seagate hard drive quit working
  6. Scroll down to the Shutdown settings section, and uncheck Turn off fast startup (recommended).
  7. Click on Save changes.
    Seagate hard drive keeps disconnecting

If you’re using Seagate external hard drive, your external hard drive might not be recognized if you’re using Fast Startup. Fast Startup is turned on by default in Windows 10, and you need to turn it off.

After restarting your computer, your Seagate external hard drive should be recognized by Windows 10.

3.2. Plug your external hard drive to a different USB port

  1. When your computer boots to Windows 10, unplug the USB device that is working, for example, your USB mouse.
  2. Connect your USB mouse to a different USB port.
  3. Connect Seagate external hard drive to the USB port that was used by your USB mouse before you unplugged it.

This is a simple workaround if your Seagate external hard drive isn’t recognized by Windows 10. In order to do this, you’ll need one more USB device that is connected to your computer.

In our example, we used a USB mouse, but any other USB device should work. Now your Seagate external hard drive should start working again.

We have to mention that this solution works with Seagate hard drives such as Seagate GoFlex, so if you own GoFlex device make sure that you try this solution.

Although this is a simple solution, the only downside to it is that you’ll have to do it every time you start your computer.

Also, if your USB port is not working in Windows 10, you can count on us to solve the problem, just check our detailed guide and fix it in no time.

4. Fix the Seagate Central issues on Windows 10

4.1. Switch to local account

  1. Open the Settings app, and go to Accounts.
    Seagate hard drive Error code 43
  2. In Your account section, click on Sign in with a local account instead.
    Seagate hard drive won't turn on
  3. Enter your Microsoft account password, and click Next.
    Seagate hard drive Access denied
  4. Now you need to enter a new username and password that you want to use.
    Seagate hard drive keeps freezing
  5. After you’ve done that, just click Sign out and finish.
  6. Log in back to your local account.

Users have reported that they are unable to connect to Seagate Central network drive on Windows 10, and if you have this issue, you can try switching to a local account

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After switching to the local account, check if the issue still appears.

Also, if Windows 10 won’t let you add a new user account, check out our simple guide and create or add how many accounts you want in no time.

4.2. Check your antivirus and firewall software

Sometimes your antivirus software can cause issues with Seagate Central on Windows 10, and in order to fix it, it’s advised that you check your firewall settings.

Users report that McAfee antivirus can sometimes cause this issue, and in order to fix it, you need to navigate to the Ports and System Services section in McAfee antivirus and check the Homegroup option.

If this doesn’t help, you might have to temporarily disable your antivirus or firewall, or in the worst-case scenario, you might have to remove it from your PC and switch to another one.

We’ve got a dedicated guide on how to completely remove Norton antivirus from your PC. You can also learn how to uninstall McAfee when the removal tool doesn’t work, just be sure to check out our detailed guide.

You might consider switching to another antivirus software that doesn’t cause any issue and is friendly to other programs.

Get ESET Internet Security

4.3. Make sure that you partition the hard drive

  1. In the Search bar, type Computer Management, and select it from the list.
    Seagate hard drive keeps beeping
  2. When Computer Management opens, find and click Disk Management.
    Seagate hard drive Access denied
  3. Find your Seagate Central drive, right click it and choose Delete volume. This will delete all files from your Seagate hard drive.
    Seagate hard drive unable to read
  4. Now you should see Disk1 available. Right-click it, and choose Convert to GPT.
  5. Right-click it again, and choose New simple volume. After doing that, you’ll be able to use your Seagate external hard drive without any problems.

Before you can use any Seagate hard drive, you need to partition it. To partition the hard drive, follow the above steps. After partitioning your hard drive as a GPT drive, the problem should be resolved.

If you need more info on how to convert MBR to GPT disks without data loss, take a quick look at this dedicated article.

5. Fix the Seagate GoFlex Windows 10 issues

5.1. Make sure that Seagate GoFlex has assigned drive letter

  1. Start Computer Management, and go to Disk Management.
  2. In Disk Management, you should see a drive without a letter. Check its size and make sure that this drive is your Seagate GoFlex drive.
  3. Right-click it, and choose Change drive letter.
    Seagate hard drive quit working
  4. If this drive doesn’t have an assigned letter, add it.
  5. Save the changes, and try to access your Seagate GoFlex hard drive again.

Before you can use Seagate GoFlex hard drive, you need to make sure that this drive has a letter assigned to it. Once you assign a drive letter to your Seagate drive, it should start working again.

5.2. Uninstall External Hard drive drivers

  1. Press the Windows Key + X, and from the menu, choose Device Manager.
    Seagate hard drive Error code 43
  2. When Device Manager opens, locate your external hard drive and right-click it.
  3. Choose Uninstall device. Make sure that you check Delete the driver software for this device if it’s available.
    Seagate hard drive won't work
  4. Click OK.
  5. After the driver has been uninstalled, restart your PC.

If you have problems accessing Seagate GoFlex on Windows 10, maybe you should try using the default drivers.

In order to use default drivers, you need to uninstall your current external hard drive drivers. To do that, follow the steps above.

When your PC restarts, Windows will install the default drivers and the problem should be fixed.

6. Fix the Seagate NAS Windows 10 issues

6.1. Install Seagate Discovery version 1.40.1041.002

  1. Download Seagate Discovery version 1.40.1041.002 or newer.
  2. Right-click Seagate Discovery setup file, and choose Properties.
  3. Go to the Compatibility tab, and select Windows 10 from the compatibility options.
  4. Now right-click the setup file, and choose Run as administrator.
    Seagate hard drive Access denied

Many users have reported that they are unable to access Seagate NAS (network-attached storage) on Windows 10.

If you have this problem, you should try installing Seagate Discovery version 1.40.1041.002.

After doing that, your Seagate NAS should start working again. If the issue persists, try running Seagate Discovery as administrator.

Bonus: Seagate external hard drive not showing up in Xbox One

We covered a lot of different devices that might encounter issues with the Seagate external hard drive and we saved the best (or should we say the worst, precisely because its popularity amplifies the frustration) for last.

We’re talking about the beloved Xbox, of course. Here are some of the potential glitches you can stumble upon:

  • Xbox One external hard drive is corrupted/not detected
  • Seagate external hard drive keeps turning on and off/blinking/beeping
  • Xbox One Seagate hard drive light not on/stopped working/not turning on

If any of the above scenarios sound familiar, you can try these quick fixes:

  1. Restart your Xbox One, disconnect and reconnect your external storage unit or change the USB port on your console.
  2. Update Your Xbox One, including manual updates if available (The Update section is available under Guide menu, System, Settings).
  3. Power cycle your console in order to reset its cache.
  4. Reset Xbox One to factory settings (Make sure you select the Reset and keep my games & apps option).
  5. Finally, if nothing else worked, initialize or format the disk (but make sure to use data recovery software for external hard drives).

Seagate hard drives have some issues with Windows 10, but as you can see, most of these issues can be easily resolved by following our solutions.

For a holistic overview, take a closer look at our guide and learn how to fix fatal errors on external hard drives for good.

If you have any other questions or suggestions, feel free to leave them in the comments section below.

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Frequently Asked Questions

  • Plugging your Seagate external hard drive into a different USB port, replacing the data cable, or rebooting your PC and it to the PC can normally solve the detection issue.

  • Open Computer Management, and go to the Disk Management, located in the left pane. You should either see your Seagate hard drive here or a drive without a letter that you must check.

  • Unplug the Seagate Central from the power source, then plug it back after a few seconds. The device is booted and fully operational once it displays an uninterrupted green light.

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