Avast Keeps Detecting My Network as a New One [Fix]
Tested solutions for Avast detecting network as new issue
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Key notes
- Avast detecting an old network as a new one can be due to outdated Avast software on your PC.
- Note that Avast core shields can be responsible for this issue.
- Updating the Avast client on your PC can fix the problem in no time.
Avast and some other antiviruses are fond of causing network connection issues. Many users complain about a problem where Avast says a new network is detected while connecting to a recent one.
Also, users complain about getting a stable antivirus for router protection on their devices.
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Why does Avast keep detecting my network as new?
Avast detecting a recent network as a new one can occur for many reasons that vary from issues with the antivirus software and your PC. The most common reason is outdated Avast antivirus software on your PC. It can cause the app to malfunction and result in issues.
Furthermore, Avast can affect your network connection due to other factors, such as:
- Avast firewall interference – The network issue can occur due to the interference of the Avast firewall, prompting you to reconnect to an old network as a new one. Also, the firewall can override previous connections for some reason. Check how to allow programs through the firewall here.
- Issues with the network – The router network you’re connected to may be faulty or corrupt, so Avast can override the previous connection and show it as a new one. So, a compromised driver can cause it.
- Virus and malware – Avast can say a new network is detected when you have an old network because of virus and malware activities on your device. It can affect your device’s performance and prompt some issues with Avast.
The cause of the problem may differ for various users. Nevertheless, you can fix the problem by following the troubleshooting steps below.
What can I do if Avast keeps detecting my network as new?
Here are some important preliminary checks:
- Power cycle your network router and reconnect to the network.
- Restart Windows in Safe Mode and check if the problem persists.
Try the following solutions if the problem persists:
1. Turn off the Avast shield on your PC
- Double-click the Avast app icon on your PC to launch it.
- Click the Menu button in the top-right corner of the page, then select Settings.
- Click on Protection, select the Core Shields option, then toggle off all the shields activated.
- Close the Avast software and check if the network problem persists.
You can always turn the shields back on automatically by setting a time for them. Turning off Avast shields on your computer will fix any interference from its firewall.
2. Update Avast antivirus
- Double-click the Avast app icon on your PC to launch it.
- Click the Menu button in the top-right corner of the page, then select Settings.
- Go to the General tab, the Update button.
- Click on Check for updates, then click Update to install any update available.
This should fix most Avast antivirus issues on your PC.
3. Troubleshoot Network Adapter
- Click the Start button, type Troubleshoot settings, then press Enter.
- Click on Other troubleshooters.
- Select the Network adapters and click on the Run button.
- Go to Select the network adapter to diagnose and select a network, then Next.
- Wait while it runs and check the diagnosis to see if it identifies the problem.
Troubleshooting the network adapter will detect any issues with the network components on your PC that can cause the error.
4. Check for router firmware updates
Network routers can be infected by bugs from outdated firmware, resulting in errors that cause them to malfunction. So, updates and patches are deployed to fix these issues on your router.
The updating steps differ for every router device. However, you can navigate the router menu and check for the router Firmware update option. Also, you can contact the manufacturer for guidance on how to update your router.
5. Uninstall the Avast antivirus with Utility
- Go to Avast’s official website and download the avastclear.exe file.
- Press Windows + R to open the Run dialog box, type msconfig, then press Enter.
- Go to the Boot tab, check the box for Safe boot, then click Apply and OK.
- Restart your PC to boot into Safe Mode.
- Right-click on the downloaded file and select the Run as administrator option.
- Run the avastclear.exe utility tool, and fill in the prompts that follow.
- Click Uninstall at the bottom of the screen to uninstall Avast and clear all files. Â
- Download the latest version of Avast and check if the problem persists.
The uninstall tool will uninstall the Avast app and clear its data which can still prompt the problem on your PC.
Alternatively, take a closer look at our in-depth comparison of Windows Defender and Avast to know which is the most preferred. You can also check how to fix Avast blocking iTunes on Windows 11.
And if Avast has some problematic files like avastvboxsvc.exe, we share how to remove them.
Kindly leave your suggestions or questions in the comments section below.
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