Fix: Bluetooth speaker paired but not connected with PC

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
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  • When Bluetooth speakers are paired but not connected, Bluetooth services might not be enabled or correctly configured, your PC might not be discoverable, or there could be a device driver issue.
  • Some Windows troubleshooters can come in handy when Bluetooth speakers are paired but not connected in Windows 10.
  • Users have confirmed that disabling certain Bluetooth devices can help when Bluetooth devices are paired but not connected with Windows 10.
  • Enabling or restarting certain services in Windows might also fix paired Bluetooth device connection issues.

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Bluetooth enables users to wirelessly connect devices with PCs. However, some users encounter an issue with Bluetooth speakers that pair but don’t connect with Windows 10.

Windows 10 shows speakers are paired, but users can’t utilize Bluetooth speakers that don’t connect with their PCs.

The market offers some great and affordable Bluetooth speakers at this point, so choosing one that fits your needs will come down to personal preference.

That being said, if you want to ensure that your speakers will never be affected by bad weather, it is recommended that you explore some of the best waterproof Bluetooth speakers.

How come my Bluetooth speakers get paired but aren’t connected?

Bluetooth connection issues can arise because certain required services are either disabled or not correctly configured. The Bluetooth Support and Handsfree Service are two important Bluetooth services that need to be running. Enabling or restarting those services are potential resolutions.

Or there might be a Bluetooth driver error that needs resolving. That can happen when your PC has an outdated or faulty wireless Bluetooth driver. Reinstalling or updating your PCs’ Bluetooth driver will likely fix that.

Don’t ask me why, but the Microsoft Bluetooth LE Enumerator is also known to cause Bluetooth device connection issues. Users have said that disabling that device can fix paired Bluetooth devices not connecting, and we’ve compiled the best methods in this guide.

In some other cases, users have reported that their Bluetooth speaker is not detected by their system whatsoever.

Aside from that, the issue can arise when some required settings aren’t enabled. For example, the Allow Bluetooth Devices to Find This PC setting needs to be selected. Or some Bluetooth service settings for the speakers might be disabled.

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In other more extreme cases, even if the PC connects optimally to the speaker, once it does, there is no sound coming out.

Many users have posted on forums about paired Bluetooth speakers, or other devices, not connecting with Windows 10 PCs.

So, it’s not an entirely uncommon issue. These are some of the best ways to fix paired Bluetooth speakers that don’t connect with Windows 10.

How can I fix a paired Bluetooth speaker that’s not connecting with my Windows 10 PC?

1. Select the Allow Bluetooth devices to find this PC option

  1. First, click either the search box or magnifying glass icon on the Windows 10 taskbar.
  2. Next, enter Bluetooth within the search text box.
  3. Click Bluetooth and other settings to bring up the window shown directly below.
    Bluetooth settings bluetooth speaker paired but not connected
  4. Toggle the Bluetooth option on if it’s off.
  5. Click More Bluetooth options to open the settings in the screenshot directly below.
    The Allow Bluetooth devices to find this PC checkbox bluetooth speaker paired but not connected
  6. Select the Allow Bluetooth devices to find this PC option.
  7. Press the Apply button to save the new option.
  8. Click OK to exit the Bluetooth Settings window.

Note: If the Bluetooth option is turned on, try toggling it off and then back on again.

2. Run the Bluetooth troubleshooter

  1. To bring up Settings, press the Windows + I keyboard shortcut.
  2. Click Update & Security , and choose Troubleshoot.
  3. Next, click Additional troubleshooters to open a list of troubleshooters.
    Additional troubleshooters bluetooth speaker paired but not connected
  4. Select Bluetooth and press its Run the troubleshooter button. Thereafter, the troubleshooter will open and might apply some fixes.
Note icon
Some users have also said the Background Intelligent Transfer Service troubleshooter has helped them fix Bluetooth devices that aren’t connecting. You can open that troubleshooter from the Control Panel by clicking Troubleshooting > View all. Then select the BITS troubleshooter from there.

3. Make sure the Bluetooth services are enabled

  1. Hold the Windows key down and press R at the same time.
  2. Type the following text into the Open box and click OK: services.msc
    Services window bluetooth speaker paired but not connected
  3. Double-click Bluetooth Support Service in the Services window.
    The Bluetooth Support Service window bluetooth speaker paired but not connected
  4. Click the Automatic Startup type option on the drop-down option.
  5. Press the Start option if the service isn’t running.
  6. Click the Apply and OK buttons on the Bluetooth Support Service Properties window.
  7. Repeat steps three to six for the Bluetooth Handsfree Service.
Note icon
If the Bluetooth services are already running, try right-clicking them and selecting the Restart options on their context menus. Then make sure those services are configured to start automatically as outlined above.

5. Select all the Bluetooth services for your speakers

  1. Bring up the Type here to search utility in Windows 10 by clicking its taskbar search box or icon.
  2. Type Control Panel within the search box.
  3. Click Control Panel to open the window in the snapshot directly below.
    Control Panel bluetooth speaker paired but not connected
  4. Select Devices and Printers to open that Control Panel applet.
    Devices and Printers applet bluetooth speaker paired but not connected
  5. Right-click your paired Bluetooth device there and select Properties.
  6. Click the Services tab.
    Bluetooth services bluetooth speaker paired but not connected
  7. Select all the Bluetooth service checkboxes for your device.
  8. Make sure you click Apply.
  9. Then click OK to exit the window.

6. Disable Bluetooth LE Enumerator

  1. Right-click the Start button to select the Device Manager shortcut on the menu that opens.
  2. Double-click Bluetooth in Device Manager.
    Device Manager bluetooth speaker paired but not connected
  3. Right-click Microsoft Bluetooth LE Enumerator to select Disable device.
  4. Click the Yes option on the dialog box that opens.

7. Reinstall Bluetooth drivers

  1. Open Device Manager as outlined within the first steps of the previous resolution.
    Expand the Bluetooth category by double-clicking it.
  2. Right-click Intel Wireless Bluetooth and select the Uninstall device option.
  3. Select the checkbox for the Delete the driver software for this device option on the dialog box that opens.
    Uninstall Device window bluetooth speaker paired but not connected
  4. Click Uninstall to remove the device.
  5. Next, click the Action menu at the top of Device Manager.
    Action menu bluetooth speaker paired but not connected
  6. Select the Scan for hardware changes option.
  7. When Wireless Bluetooth is reinstalled, check it’s enabled by right-clicking it and selecting Enable device if needed.

8. Update Bluetooth drivers

  1. Open the Device Manager window as outlined in first step of the sixth resolution.
  2. Double-click the Bluetooth category.
  3. Right-click Wireless Bluetooth and select Update driver.
    Update Drivers window bluetooth speaker paired but not connected
  4. Select the Search automatically for drivers option to see if Windows determines if the best driver is already installed.

If Windows’ Update Drivers utility doesn’t update the Bluetooth driver, consider scanning your PC with a good third-party driver utility like DriverFix.

That utility will tell if you need to update any Bluetooth drivers on your PC. Then you can update the Bluetooth device drivers with the software.

Who can I contact about fixing this Bluetooth issue?

If the above resolutions don’t do the trick, try contacting Microsoft’s support service. You can do so by opening the Microsoft Support Page and clicking Get support there. Then enter a description in the textbox, and click the Get Help and Contact Support buttons.

Microsoft’s Windows forum also operates a helpful support service. Click the Ask a question button on that forum. Then enter a question about the Bluetooth issue you need to fix in the details text box, and press the Submit button.

Users have confirmed the above resolutions can fix paired Bluetooth speakers, and other devices, not connecting with Windows 10. So, there’s a good chance that those potential resolutions will fix that issue for most users.

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