FIX: Computer crashes while playing games in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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  • Unexpected errors such as your computer crashing when playing games can ruin your experience.
  • If your games keep crashing on Windows 10, use a third-party tool to update your drivers.
  • Make sure you downloaded all the game prerequisites to stop the PC crashes while gaming.
  • Also, keep an eye on your computer's heating, and make sure the dust isn't causing overheating.
How to fix Computer crashes while playing games
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Windows 10 is a very gamer-friendly operating system, and the fact that it is becoming the leading gaming platform in the world proves that.

But, things may not be as smooth as they should always because there’s a chance that you could encounter some problems while playing games on Windows 10.

Some gamers recently reported that their computer randomly crashes while they’re playing games. And since this is a serious and very annoying issue, we’ll see what we can do to solve this problem.

So, if you’re encountering crashing problems on your Windows 10 computer, try some of the following solutions.

How can I fix game crashing problems in Windows 10?

1. Install Latest Drivers

Windows 10 had problems with drivers compatibility since day one, and those problems are not resolved yet. So, there’s a chance your current graphics card driver isn’t compatible with Windows 10.

All your drivers need to be updated, but doing it manually is very annoying, so we recommend you to download a driver update tool to do it automatically.

DriverFix Updater ResultsYour GPU and CPU are extremely important when it comes to gaming, or when running any other type of dedicated application that puts your PC’s hardware to the test.In order to keep your PC ready for any new game or intense workload, be sure to use an automated driver assistant that will always keep your driver versions updated.Besides this, a specialized software also ensures that the driver installation process is easy to initiate, assuring ease of mind. One such software is the powerful and versatile DriverFix.Follow these easy steps to safely update your drivers:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the newly installed app to detect all your PC’s faulty drivers.
  4. You will be presented with a list of all the drivers that have issues, and you can choose the ones that you want to fix.
  5. Wait for the driver download and fixing process to complete.
  6. Restart your PC for the changes to take effect.


Do not let a bad driver interfere with your games and installed software. Use DriverFix today and run them without a single issue.

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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

2. Install Proper Software

Most of today’s games require some additional software to work properly. In most cases, these programs are DirectX and Java.

So, make sure you install all the required software and then try to play the game again.

If you’re not sure which programs you need to install in order to play your desired game, try to google a little bit, or read the game’s documentation.

Note: some games will not install if you don’t also have these specific programs. Most often then not, they will ask you to install them during the setup process.

If you happen to have such games installed but not the software, trying to reinstall the game might also help you out.

3. Make sure the PC doesn’t overheat

Overheating is one of the most common instigators of sudden crashes on PCs. Especially if you’re running something which is power-intensive as modern games certainly are.

Your PC is automatically programmed to shut down in case the CPU or GPU temperature hits the critical levels. That way, it protects itself from major hardware failures.

Which are quite common after the extended exposure to the heat. So, what you’ll need to do is to check the cooling system, clean all fans, remove all dust and debris, and move from there.

Also, applying the thermal paste to the CPU is a must. It’ll reduce the overheating substantially. Moreover, you should also add some additional coolers if there’s free space to do it.

Just make sure that your power supply isn’t overwhelmed. If you need some software to follow the temperature changes, you can download SpeedFan and check the readings or even control the rotation of the main fans.

Keep your computer cool with these PC temperature monitoring tools!

4. Disable background programs

  1. Right-click on the Taskbar and open Task Manager.
  2. Select the Startup tab.
  3. Disable all unimportant and resource-heavy applications.
  4. Restart your PC and look for changes.

Even though the game is probably taking the most of your system resources, additional background programs can hog on your RAM or CPU, which can also result in sudden shutdowns or crashes.

For that matter, we advise you to disable those resource-hogging applications in order to reduce the toll they put on your PC. Here’s how to disable background apps from starting with the system:

5. Skip on the onboard sound device

  1. Right-click on the Start menu and open Device Manager.
  2. Navigate to Sound, video, and Game controllers.
  3. Expand this section, right-click on the onboard sound device and Disable it.
  4. Close Device Manager and restart your PC.

The generic sound driver provided by Windows 10 Update for onboard sound device occasionally collides with other devices, especially GPU.

That might lead to GPU failure, which will eventually lead to crashes, which eventually leads to a repetitive nerve-wracking experience. And we don’t want that.

So, it’s advised to remove the onboard sound device and use only the Realtek one. That way, you should be able to avoid the possible conflicts between the devices.

Alternatively, you can update drivers manually. Here’s a step-by-step guide to do that.

6. Scan for malware

  1. Open Windows Defender from the notification area on the taskbar.
  2. Choose Virus & threat protection.
  3. Select Quick scan.
  4. If you want a more thorough scan, select Scan options instead.
  5. Then, select Windows Defender Offline scan.
  6. Click Scan now.

It’s hard for malware to cause as critical issues as this one certainly is, but, nonetheless, lately, we see a lot of crypto-mining malware that steals your CPU resources.

For that purpose, we advise you to perform a thorough scan with either Windows Defender or any third-party antivirus you have at your disposal.

There are many third-party options that will scan your computer and succesfull get rid of any malware they find.

Get Bullguard

7.  Check your Hardware

check your hardware

Maybe the problem isn’t related to the system at all, maybe it’s on your hardware. While I was looking for proper solutions for the game crashing problem in Windows 10, I saw one user had a problem with my GPU.

Namely, I didn’t have a power supply strong enough for my graphics card, and that caused him a lot of problems.

So, keep in mind to check if your computer is assembled right, and if you find out that something’s wrong, just change your current components with the proper ones.

The special emphasis goes to RAM and HDD. Sometimes the HDD gets corrupted, or the RAM memory stick gets broken.

So make sure everything works fine in order to exclude the hardware as the possible reason for the crashes while gaming.

Check out these HDD health check tools to keep your PC up and running!

We also have to mention the compatibility problems with the games themselves. Some older games (10+ years old) are simply incompatible with Windows 10, therefore there’s nothing you can do to play them on your PC.

That’s about it, I hope this article helped you to solve the problems with the game crashing on your Windows 10 PC. If you have any comments or questions, just reach for the comment section below.

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Frequently Asked Questions

  • The most common reasons for a computer crashing when playing games are the lack of new game updates from the official website and outdated graphics card drivers.

    To fix this issue right away, check out this guide on how to update drivers.

  • Running the game client in admin mode, double-checking that the game is installed correctly, and using this guide to fix games crashing are all recommended.

  • It’s unlikely for that to happen unless you install a dodgy driver. We’ve comprised a detailed list with all the issues that will cause your PC to crash.

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Avatar imveryannoyed

none of these worked for me at all I don’t know what to do

Avatar Haon

Thanks for the recommendation of using your linked driver update service. I’m currently doing a reset cause it worked so well my PC didn’t start anymore. I almost forgot what cold rage feels like, thanks for that.


i kinda have a problem.. i by mistakely changed my AMD software (default software) and got.. AMD Radeon™ Software Adrenalin 2020 Edition but for some reason when open something like “among us” or totally accurate battle simulater my laptop goes to a blue screen with a sad face and error info.. pls help

Avatar Edgar Nicov

Hello. Thanks for your input. Try to play a little bit without sound to see if this is the cause. If it is not – re-enable the sound and try to reinstall the game.

Avatar Nick

So some of my older games such as left for dead 2 and fallout new vegas crash on startup or short after and u guys admit that its a problem on windows’ side but this fix is not about windows but about checking my pc for updates and stuff, this doesnt make any sense… I can play battlefield 1 or any other, titanfall 2 and witcher 3 flawless on high settings so my hardware and driver card are just fine…

Avatar mypciscrashing

same have you fixed it?