How to Get Help in Windows 11 [5 Quickest Ways]

Using the Get Help app is the fastest way to get help on your PC

by Henderson Jayden Harper
Henderson Jayden Harper
Henderson Jayden Harper
Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world. He also enjoys... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • You should easily get help by signing into your Microsoft account and using the Get Started app.
  • To get help in Windows 11, use the dedicated Get Help app or run the troubleshooters.
get help windows 11
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Though many users worldwide widely accept Windows, it still suffers from some issues. Hence, you need to know how to get help and assistance regarding your concerns. As such, this article will discuss how to get help on Windows 11.

Also, you may be interested in how to download and install Windows Migration Assistant on your computers.

Is there support for Windows 11?

Windows 11 is the latest operating system from Microsoft, so it’s fully supported. This means that it will receive both feature and security updates.

In addition, there’s direct support from Microsoft for all Windows 11 owners, so even if something goes wrong, you can contact them anytime.

How can I get help in Windows 11?

1. Launch the Get Help app

  1. Press the Windows key, type help in the search bar, and press Enter.
  2. On the Get Help app homepage, go to the We’re here to help tab and enter a question or keywords in the search box to get results that could answer your questions.
  3. If the displayed result doesn’t cover your question, click the Contact Support button in the bottom left corner.
  4. Go to Products and Services, click the drop-down menu, then select Windows.
  5. Go to Category, click the drop-down menu, and select the best Category for your query.
  6. Click the Confirm button.
  7. Depending on your preference, select any option between Chat with a support agent in your web browser or provide your phone number and a support agent will call you.

Using the Get Help feature allows you to search for specific topics or browse through the available categories in the app. Also, you can have a direct chat with a support agent.

2. Use the Get Started app

  1. Left-click the Start button, type Get Started in the search bar, and press Enter to open the app.
  2. Click on the Get Started button, and then Windows will show all the settings to customize your experience.
  3. Ensure you enable the Get tips and suggestions when I use Windows option.
  4. Press Windows + I key to open Settings.
  5. Select System in the sidebar and go to Notifications.
  6. Scroll down and click on Additional settings, then check the box next to Get tips and suggestions when using Windows.

The Get Started app is a feature Microsoft incorporated in its latest versions to demonstrate new features and services in Windows 11.

You can read our guide about what to do if Windows 11 Search Bar is not working on your PC.

  1. Press the Windows key and type your concerns into the search box.
  2. Go to the Search the web tab, then click on Open results in a browser.
  3. Search for your solution.

Searching for answers on the search tab would direct you to the corresponding Settings page. Also, it provides a list of sites that contain a solution sourced from Bing that you can go through.

4. Use the Troubleshooting options

  1. Left-click the Start button, type Troubleshoot settings, and press Enter.
  2. Click on Other troubleshooters on the right pane.
  3. You will see a list of dedicated troubleshooters that can help with your concerns.
  4. Click the Run button against the troubleshooter to start it.

Running the troubleshooter will help you check for issues affecting the selected component and proffer solutions to help.

If the Start button is not working on your Windows PC, click the link to read about fixing it.

5. Use Microsoft social media help platforms

You can resolve issues without consulting or contacting Microsoft Support using social media platforms. You can tweet regarding your problem or query to @microsofthelps on Twitter.

In addition, our readers may be interested in how to enable Cortana on their computers since it can help them with certain issues.

If you have further questions or suggestions regarding this guide, kindly drop them in the comments section.

Still experiencing issues?


If the above suggestions have not solved your problem, your computer may experience more severe Windows troubles. We suggest choosing an all-in-one solution like Fortect to fix problems efficiently. After installation, just click the View&Fix button and then press Start Repair.

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