What to do if Microsoft Edge keeps freezing

Milan Stanojevic
by Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more
Affiliate Disclosure
  • If your Microsoft Edge browser keeps freezing it must be frustrating because you can't browse your pages properly.
  • You can bypass this problem altogether by using a faster, more reliable web browser.
  • The Edge freezing problem in Windows 10 can also be fixed by clearing its cache and data.
  • Using a third-party, dedicated cleaning tool can also get the job done so you should try it.
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Right now, Microsoft Edge is the default browser in Windows 10 and in the last period it grew a lot in performance and popularity.

Even though Microsoft Edge is a great browser, Windows 10 users reported that Microsoft Edge keeps freezing, so let’s see how to fix this problem.

Why does Microsoft Edge keeps freezing? There can be a lot of reasons, from a cache problem to file corruption but our solutions below will help you fix it.

How do I fix Microsoft Edge if it freezes?

  1. Consider using a different browser
  2. Clean the Edge browser cache
  3. Use CCleaner
  4. Start Edge using a website shortcut
  5. Use PowerShell
  6. Turn off Internet Explorer 11
  7. Try resetting Microsoft Edge
  8. Run the System File Checker and DISM
  9. Change your DNS

1. Consider using a different browser

Microsoft Edge should not be compared to its predecessor, Internet Explorer, at all in terms of what it can do, since it uses a totally different architecture.

If this is what drew you to Edge in the first place, but you can’t seem to fix its constant freezes, then maybe it is time you switch it to a different Chromium-based browser.

One such browser is the one recommended below, and it is a worthy alternative to Microsoft Edge from all points of view. It is modern, sleek, has a low resource footprint, and has extensive add-on support.

More so, it has tools that Edge doesn’t such as a built-in unlimited VPN and integrated social network shortcuts on its sidebar.

Opera

Opera

A fast and efficient Chromium-based browser that is constantly updated and tweaked to avoid common issues such as freezes.

2. Clean Edge cache

2.1 Clear cookies and site data

  1. Start Edge.
  2. Click the Menu button (the three horizontal dots) in the top right corner and choose Settings from the menu.
  3. Click on the three horizontal lines from the top left and select the Cookies and site permissions options from the list.
  4. Click on Manage and delete cookies and site data.
  5. Now click on See all cookies and site data.
  6. You will see all cookies stored in your browser. Click on the Remove all button.
  7. Confirm the selection by clicking the Clear button.

2.2 Clear browsing data

  1. Start Edge.
  2. Enter Settings as shown in the previous solution.
  3. Click on the three horizontal lines from the top left and select Privacy, search, and services from the list.
  4. Scroll down and click on Choose what to clear button.
  5. Select the data you want to clear and click on the Clear now button.

Freezing in Microsoft Edge can occur due to your browser cache, and one of the simplest ways to fix this problem is to clear your cache. To do that, you need to follow the steps above.

3. Use a cleaning tool

Microsoft Edge freezes can be a big problem, but according to users, you can fix this issue simply by using a cleaning tool like the one recommended below.

After running this software, issues with freezing in Microsoft Edge were resolved, so you might want to try it for quick results.

It does this by fixing and repairing any files and libraries on your PC by comparing it with its own libraries, creating backups, and making sure everything is in check.

Of course, the tools are useful for the entire well-being of your PC, not just your Microsoft Edge installation.

Get CCleaner

4. Start Edge using a website shortcut

This is just a workaround, but users reported that it works and that it allows them to use Microsoft Edge without any freezing issues.

To fix this problem simply use another browser to save a website link to your Desktop and open that file using Microsoft Edge. After doing that, Microsoft Edge will start without any issues.

According to users, this problem seems to be caused by tabs in Microsoft Edge, and by using this workaround you’ll be able to use Edge without any freezes.

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Keep in mind that you’ll have to use this workaround every time you want to start Microsoft Edge.

5. Use PowerShell

  1. Right-click the Start button and click on PowerShell (Admin) from the list.
  2. When PowerShell opens, enter the following command and press Enter to run it: $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
  3. After the process is completed close PowerShell and restart your PC.
  4. After your PC restarts, check if the problem is resolved.

Users reported that you can fix this issue by using PowerShell. We have to mention that PowerShell is an extremely powerful tool and that by using PowerShell you can cause certain issues on your PC.

If you decide to use PowerShell, we advise you to be extra cautions and to create System Restore point so you can restore your PC in case anything goes wrong. To use PowerShell, follow the steps above.

If you find complicated to use PowerShell, we’ve got an excellent article that will teach you all about it.

6. Turn off Internet Explorer 11

  1. Press Windows Key + S and enter windows features. Select Turn Windows features on or off.
  2. Locate Internet Explorer 11 on the list and uncheck it.
  3. Click OK to save the changes.

Several users reported that you can fix problems with freezes in Microsoft Edge simply by turning off Internet Explorer 11.

This is a simple procedure, and you can do it by following the steps above. After disabling Internet Explorer 11, restart your PC and check if the issue is resolved.

7. Try resetting Microsoft Edge

7.1 Delete the Edge pack

  1. Press Windows Key + R and enter %localappdata%. Click OK or press Enter.
    microsoft-edge-keeps-freezing-local-1
  2. Go to PackagesMicrosoft.MicrosoftEdge_8wekyb3d8bbwe folder and delete everything from it.
    microsoft-edge-keeps-freezing-local-2

7.2 Use PowerShell to reset Microsoft Edge

  1. Open PowerShell as administrator as shown in Solution 6.
  2. When PowerShell opens, enter this command, and press Enter to run it:
    • Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" –Verbose}

We have to mention that using PowerShell can be dangerous, therefore be extra cautious. Resetting Microsoft Edge will clear all your settings, so you might have to set them again.

8. Run the System File Checker and DISM

8.1 Run the SFC scan

  1. Type cmd in Windows search and click on Run as administrator to start Command Prompt with full privileges.
  2. When Command Prompt starts, enter the following command and press Enter to run it: sfc /scannow
  3. Wait for the process to complete.

Several users reported that they managed to fix this issue simply by running the SFC scan.

This command is designed to scan your Windows 10 installation and repair it, so be sure to use it by following the steps above.

8.2 Run a DISM scan

  1. Start Command Prompt as administrator as shown in the previous solution.
  2. Enter the following command and press Enter to run it: DISM /Online /Cleanup-Image /RestoreHealth

If the System File Checker toot doesn’t fix the problem, you might want to try using a DISM scan to set things right again.

9. Change your DNS

  1. Open Network Connections window. To do that, press Windows Key + X and choose Network Connections from the menu.
    microsoft-edge-keeps-freezing-dns-1
  2. Locate your network connection, right-click it and choose Properties from the menu.
    microsoft-edge-keeps-freezing-dns-2
  3. Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
    microsoft-edge-keeps-freezing-dns-3
  4. Select Use the following DNS server addresses and enter 8.8.8.8 as Preferred DNS server and 8.8.4.4 as Alternate DNS server. You can also use 208.67.222.222 as Preferred and 208.67.220.220 as Alternate DNS server.
    microsoft-edge-keeps-freezing-dns-4
  5. Click OK to save the changes.

This issue is usually caused by your DNS, and you can fix it simply by changing the DNS. To do that, follow the steps above.

If you encounter any other DNS problems or you want to get in-depth expertise, check our comprehensive guide on how to fix DNS problems in Windows 10.

Microsoft Edge is a great browser but you might experience certain issues with it once in a while. If Microsoft Edge is not responding, be sure to try all solutions from this article.

If you have any other suggestions or you just want to express your thoughts, leave them in a comment on the dedicated section below.

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