Fix: Microsoft Edge keeps freezing

5 minute read

Internet Explorer was a default browser on all previous versions of Windows, but Microsoft is planning to replace Internet Explorer with a new browser called Microsoft Edge. Even though Microsoft Edge is a great browser, Windows 10 users reported that Microsoft Edge keeps freezing, so let’s see how to fix this problem.

Microsoft Edge keeps freezing, how to fix it?

Table of contents: 

  1. Use CCleaner
  2. Clean Edge cache
  3. Disable Adobe Flash player
  4. Start Edge using a website shortcut
  5. Use PowerShell
  6. Turn off Internet Explorer 11
  7. Try resetting Microsoft Edge
  8. Run the SFC command
  9. Microsoft Edge keeps freezing, not responding

Fix – Microsoft Edge keeps freezing

Solution 1 – Use CCleaner

Microsoft Edge freezes can be a big problem, but according to users, you can fix this issue simply by using CCleaner. After running CCleaner, issues with freezing in Microsoft Edge were resolved, so you might want to try using this tool.

Solution 2 – Clean Edge cache

Freezing in Microsoft Edge can occur due to your browser cache, and one of the simplest ways to fix this problem is to clear your cache. To do that, you need to follow these steps:

  1. Start Edge.
  2. Click the Menu button in the top right corner and choose Settings from the menu.
    microsoft-edge-keeps-freezing-settings-1
  3. Go to Clear browsing data section and click Choose what to clear.
    microsoft-edge-keeps-freezing-settings-2
  4. Click Show more and check all options. Click the Clear button.
    microsoft-edge-keeps-freezing-settings-3
  5. Restart Edge and check if the problem is resolved.

Solution 3 – Disable Adobe Flash player

Adobe Flash was heavily used in the past, but nowadays this technology is almost completely replaced by HTML5. Flash Player can be demanding and cause issues in certain browsers, therefore you might want to disable it. To disable Adobe Flash in Microsoft Edge follow these simple steps:

  1. Press the Menu button in top right corner and choose Settings.
  2. Scroll down to the Advanced settings section and click on View advanced settings button.
    microsoft-edge-keeps-freezing-flash-1
  3. Locate Use Adobe Flash Player option and make sure that it’s set to Off.
    microsoft-edge-keeps-freezing-flash-2
  4. Restart Microsoft Edge and check if the issue is resolved.

In addition to disabling Flash in Microsoft Edge, you might want to try uninstalling Flash from your PC as well.

Solution 4 – Start Edge using a website shortcut

This is just a workaround, but users reported that it works and that it allows them to use Microsoft Edge without any freezing issues. To fix this problem simply use another browser to save a website link to your Desktop and open that file using Microsoft Edge. After doing that, Microsoft Edge will start without any issues. According to users, this problem seems to be caused by tabs in Microsoft Edge, and by using this workaround you’ll be able to use Edge without any freezes. Keep in mind that you’ll have to use this workaround every time you want to start Microsoft Edge.

Solution 5 – Use PowerShell

Users reported that you can fix this issue by using PowerShell. We have to mention that PowerShell is an extremely powerful tool and that by using PowerShell you can cause certain issues on your PC. If you decide to use PowerShell, we advise you to be extra cautions and to create System Restore point so you can restore your PC in case anything goes wrong. To use PowerShell, follow these steps:

  1. Press Windows Key + S and enter powershell. Right click PowerShell and choose Run as administrator.
    microsoft-edge-keeps-freezing-powershell-1
  2. When PowerShell opens, enter $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest and press Enter to run it.
  3. After the process is completed close PowerShell and restart your PC.
  4. After your PC restarts, check if the problem is resolved.

Solution 6 – Turn off Internet Explorer 11

Several users reported that you can fix problems with freezes in Microsoft Edge simply by turning off Internet Explorer 11. This is a simple procedure, and you can do it by following these steps:

  1. Press Windows Key + S and enter windows features. Select Turn Windows features on or off.
    microsoft-edge-keeps-freezing-features-1
  2. Locate Internet Explorer 11 on the list and uncheck it.
    microsoft-edge-keeps-freezing-features-2
  3. Click OK to save changes.

After disabling Internet Explorer 11, restart your PC and check if the issue is resolved.

Solution 7 – Try resetting Microsoft Edge

According to users, after resetting Microsoft Edge this issue was resolved, so you might want to try doing that. To reset Edge, follow these steps:

  1. Press Windows Key + R and enter %localappdata%. Click OK or press Enter.
    microsoft-edge-keeps-freezing-local-1
  2. Go to PackagesMicrosoft.MicrosoftEdge_8wekyb3d8bbwe folder and delete everything from it.
    microsoft-edge-keeps-freezing-local-2

After doing that, you need to execute a PowerShell command by following these steps:

  1. Open PowerShell as administrator.
  2. When PowerShell opens, enter Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” –Verbose} and press Enter to run it.

We have to mention that using PowerShell can be dangerous, therefore be extra cautious. Resetting Microsoft Edge will clear all your settings, so you might have to set them again.

Solution 8 – Run sfc command

Several users reported that they managed to fix this issue simply by running sfc command. This command is designed to scan your Windows 10 installation and repair it, so be sure to use it by following these steps:

  1. Press Windows Key + X and choose Command Prompt (Admin) from the menu.
  2. When Command Prompt starts, enter the sfc /scannow and press Enter.
  3. Wait for the process to complete.

If sfc /scannow doesn’t fix the problem, you might want to try using DISM /Online /Cleanup-Image /RestoreHealth command instead.

Fix – Microsoft Edge keeps freezing, not responding

Solution – Change your DNS

This issue is usually caused by your DNS, and you can fix it simply by changing the DNS. To do that, follow these steps:

  1. Open Network Connections window. To do that, press Windows Key + X and choose Network Connections from the menu.
    microsoft-edge-keeps-freezing-dns-1
  2. Locate your network connection, right click it and choose Properties from the menu.
    microsoft-edge-keeps-freezing-dns-2
  3. Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
    microsoft-edge-keeps-freezing-dns-3
  4. Select Use the following DNS server addresses and enter 8.8.8.8 as Preferred DNS server and 8.8.4.4 as Alternate DNS server. You can also use 208.67.222.222 as Preferred and 208.67.220.220 as Alternate DNS server.
    microsoft-edge-keeps-freezing-dns-4
  5. Click OK to save changes.

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Microsoft Edge is a great browser but you might experience certain issues with it once in awhile. If Microsoft Edge is freezing on your PC, be sure to try all solutions from this article.

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