FIX: Paint 3D not saving images in Windows 10/11

by Madalina Dinita
Madalina Dinita
Madalina Dinita
Windows & Software Expert
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies... read more
Affiliate Disclosure
  • Paint 3D is Microsoft's 2D-3D hybrid graphics editor, and while it can be useful, many users reported that Paint 3D can't save.
  • If Paint 3D couldn't save your image this can be caused by many issues, even by your writing rights on the drive you are saving it.
  • A quick solution if Paint 3D is not saving your image is to run one of the Windows troubleshooters.
  • Another solution is to repair the app by using the dedicated options from the Apps menu in Windows.
paint 3d not saving
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Paint 3D is Microsoft’s 2D-3D hybrid graphics editor, and while it can be useful, many users reported that Paint 3D is not saving According to users, error message Something went wrong stops users from saving their projects.

Here’s how one user describes the issue on Microsoft Answers forum:

my project won’t save and I don’t wanna lose it. I have tons of space so that’s not the problem, No viruses, I have the latest update I just checked 2 hours ago.

We managed to come up with a few solutions that should help you fix the Paint 3D saving issue in Windows 10.

How can I fix the Paint 3D something went wrong error?

1. Run the troubleshooter for Windows apps

  1. Press the Start button and open Settings.
  2. Select Update & Security and click on Troubleshoot.
  3. Click Windows Store Apps.
    windows store apps troubleshooter paint 3d not saving
  4. Select Advanced and make sure that Apply repair automatically is selected.
  5. Click Next to run the troubleshooter.
  6. The troubleshooter will list all the issues it found and, in most cases, fixed.
  7. Click Close.

2. Use an alternative image editor

adobe photoshop

Adobe Photoshop is such a capable program that its name has become synonymous with image editing. It can easily handle 3D objects and allow you to add realistic effects easily.

Unlike Paint 3D, Photoshop is deeply integrated in the Adobe Creative Cloud, allowing you to easily import and export resources between the different tools.

This makes the production process easier and adds value to your clients by eliminating compatibility issues and improving turnaround time.

The beauty of Adobe Photoshop is that it is a tool which can be used by anyone from freelancers to fully-fledged production companies and it is available across a multitude of platforms.

Adobe Photoshop comes with Ray Tracing support for ultra-realistic shadows, OpenGL support, Image-Based Light and 32-bit color picker for materials and surfaces.

Adobe Photoshop

Adobe Photoshop

This awesome tool is the best photo editing tool for PC so it would be more than a replacement for Paint 3D.

Free trialVisit website

3. Repair the app

  1. Press the Start button and open Settings.
  2. Click Apps and select Apps & features.
  3. Select Paint 3D and click on Advanced options.
  4. Click Repair.
    repair pain3d app paint 3d not saving
    Repairing the app may take some time but it’s worth every second because it can solve the problem with just a couple of clicks.

4. Reset Paint 3D

  1. Press the Start button and open Settings.
  2. Click Apps and select Apps & features.
  3. Select Paint 3D and click Advanced options.
  4. Click Reset.
    reset paint 3d paint 3d not saving

Following these steps you will reset Paint 3D. See if you can save the images now.

5. Create another user on your PC

  1. Press the Start button and open Settings.
  2. Click Accounts and select Family & other users.
  3. Select Add someone else to this PC.
    add someone else to this PC paint 3d not saving
  4. Choose I don’t have this person’s sign-in information and select Add a user without a Microsoft account.
  5. Complete the required fields regarding name, password, and security questions and click on Next.
  6. Press the Start button and open Settings.
  7. Select Accounts and select Family & other users.
  8. Click Change account type and under Account type, choose Administrator, then click OK.
  9. Restart your PC and log in with the newly created user.

6. Make sure your system is up to date

  1. Type update in Windows search and click on Check for updates from the results.
  2. Click on Check for updates.
    check for updates windows update paint 3d not saving
  3. If any updates are found, click Install now.
  4. After the Windows update has been performed, restart your PC and check if Paint 3D works properly.

7. Do a system recovery

  1. Type control panel and open the Control Panel from the results.
  2. Select System.
  3. Scroll down and click on System protection from the right pane.
  4. In the System Properties window click System restore… from the System Protection tab.
    system properties system restore paint 3d not saving
  5. Click Next and select the restore point you want to choose.
  6. Select Next, click Finish and choose Yes.
  7. Wait for the process to run.

After the PC restarts check if the System Restore fixed the issue. If you don’t have a restore point here’s a useful guide that will help you do that.

We hope that at least one of our solutions was able to solve the problem if Paint 3D won’t save your project. If this guide was helpful, feel free to leave a comment in the comment section below.

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