Error Code 3304 on Paramount Plus: 3 Ways to Fix it

Note that disabling hardware acceleration often does the trick

by Loredana Harsana
Loredana Harsana
Loredana Harsana
Managing Editor
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was... read more
Affiliate Disclosure
  • Paramount Plus is one of the most popular streaming providers we have today. But unfortunately, users have complained about a few errors when using the service.
  • Among the errors encountered by users, the Paramount Plus error code 3304 is one of the most common. It's seen on TV, Xbox, and even Edge and Firefox.
  • The Paramount Plus error code 3304 is caused by the Paramount Plus app's inability to connect to the server.
paramount plus error code 3304
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Paramount Plus is a reasonably popular streaming service, but like any other, it has shortcomings. This article will discuss the Paramount Plus error code 3304 and how to resolve it.

It will help you comprehend the Paramount Plus error code 3304, why it occurs, and how to quickly fix the issue so that you may resume playing all your favorite applications.

What is error code 3304 on Paramount Plus?

The Paramount Plus error code 3304 indicates the program’s improper operation. This is because the Paramount Plus app cannot connect to the server. As a result, when trying to stream material on the app, you can run into latency or buffering problems and a black or blank screen.

Several reasons can cause this:

  • Improper connection – The Paramount Plus error code 3304 stipulates that the app cannot connect to the server, so it’s either caused by a local problem with the Internet connection or the Paramount server is unavailable. Check the Paramount Plus service status.
  • Outdated browser – Make sure your browser is updated to the latest version because an old one might be causing this problem. Alternatively, get the best browser for watching videos.
  • Ad blocker is interfering – These tools may disrupt the connection to the service you’re trying to reach, in this case, Paramount Plus.
  • Corrupted files – Whether there are corrupted files within your system or the app itself, they may prevent the normal functioning of the streaming service.

Now that we know the causes for the Paramount Plus error code 3304, let’s proceed to the actual solutions.

How do I fix error code 3304 on Paramount Plus?

Before getting into the more complex tweaking, there are a few quick measures you can take to fix the problem:

  • Restart the Paramount Plus app and your system. As simple as it sounds, it may solve the issue.
  • Disconnect your router from the device, power it off, wait for at least a minute, then reconnect and power it up again. This may solve the connection issue.
  • If you’re using Paramount Plus in your browser, ensure it’s updated to the latest version.

Let’s proceed with the solutions below if none of these preliminary methods worked.

1. Disable hardware acceleration

On Chrome

  1. Launch Chrome, click the three menu buttons at the top right, and then go to Settings.Chrome Settings
  2. Select System on the left-hand side menu.Chrome System - paramount plus error code 3304
  3. Turn off. Use hardware acceleration when available.Use hardware acceleration

On Mac

  1. Open Settings and choose System.
  2. Look for and disable Use hardware acceleration when available.

2. Disable ad blocker

  1. Launch Chrome, click the three menu buttons at the top right, and then go to Settings.Chrome Settings - paramount plus error code 3304
  2. Click on Privacy and Security on the left.Privacy and Security
  3. Select Site Settings at the bottom of the list that is presented.Site Settings - paramount plus error code 3304
  4. Open Additional Content Settings by scrolling down.
  5. Select Ads.Additional Settings
  6. Set the preference to All sites that can show any ads to you.All Sites Ads - paramount plus error code 3304

We have shown you how to disable the add blocker on Chrome, but the method is very similar on all other popular browsers. If you use a third-party, stand-alone ad blocker, access its menu to disable it. And once done, the Paramount Plus error code 3304 should be gone for good.

3. Disable your antivirus/firewall

If you use a third-party antivirus with a firewall, you should try to disable it temporarily because it might interfere with Paramount Plus. There have been various cases where the firewall blocked programs or services.

The solution is different for any antivirus, but to disable it, you should access its settings and look for an ON/OFF switch for its protection and/or firewall.

If the situation doesn’t change, turn back on the antivirus because your PC will otherwise be exposed to threats.

How do I force quit the Paramount Plus app?

Occasionally, if the Paramount+ app stops or you encounter a black screen, Paramount Plus buffering, or loading pictures when trying to watch content, you might need to close the app to fix streaming problems.

Press and hold the Power button on Samsung TV for 5 to 8 seconds. Then, reopen the Paramount+ app after the TV has turned back on. 

On PS4, visit the home page (or press the PS Home button on your remote). To choose the Paramount+ app for closing, highlight it. Keep holding down the PS button. Click on Close Application. The Paramount+ app may now be launched once more. 

On Xbox, to access the instructions, press the Xbox button. In addition, the user manual can be accessed from any other screen on the console by pressing the Xbox button. After choosing Settings, choose Restart Console. To confirm and restart your device, select Yes.

Also, if Paramount Plus keeps buffering, this is usually related to a poor Internet connection, and we’ve got several solutions.

You should also check our guide on how to fix Paramount error code 3005 for further solutions.

We hope this article has given you insight into the Paramount Plus error code 3304 and that you can now resolve this problem using one of our simple fixes. If you still have issues with the app, you can contact Paramount+ directly via email or social media.

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