SOLVED: Windows 10 Quick Access error

Elsie Otachi By: Elsie Otachi
4 minute read

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Quick Access is a new feature that replaced what was previously known as Favorites, and in Windows 10, this feature can be found in the File Explorer navigation pane.

The good thing about this feature is you can navigate faster to locations you frequent the most, as well as those you recently visited. In fact, by default, File Explorer launches into Quick Access, though you can change this to suit your preferences.

This feature’s convenient way of accessing folders helps a lot especially when some folders or files cannot be easily located or you cannot remember how you saved the file as.

But there are times when Quick Access may not work, either it gets stuck or you cannot remove or unpin it, and other times it loses track of target folder(s), while still pointing to the old location.

If you encounter a Windows 10 Quick Access error, try the solutions below to resolve it.

FIX: Windows 10 Quick Access error

  1. Preliminary troubleshooting
  2. Disable Quick Access and then reset the data
  3. Perform a system reset for your PC
  4. Customize the folder options

1. Preliminary troubleshooting

The first thing to do is restart your computer, but if that still doesn’t help, try running the Windows built-in troubleshooter on your computer, which can automatically fix some common problems like the Windows 10 Quick Access error, and others like networking, hardware and devices, and program compatibility.

Here’s how to run the troubleshooter:

  • Click Start and select Control Panel
  • Type Troubleshooting in the search box of the Control Panel, and select Troubleshooting

Windows 10 Quick Access error

  • Go to System and Security

Windows 10 Quick Access error

  • Click System Maintenance

Windows 10 Quick Access error

  • Click Next

You can also perform an SFC scan by using Command Prompt as Administrator, then check whether there are any corrupt files that may be causing the problem.

  • Right click Start and select Command Prompt (Admin)

Windows 10 Quick Access error

  • Type the commands below:

dism /online /cleanup-image /restorehealth

sfc /scannow

  • Close the window once you’re done

If this doesn’t help, try the next solution.

2. Disable Quick Access and then reset the data

In order to disable Quick Access, you can disable showing of recent and frequently used files and/or folders. If you want to remove the frequent or recent files/folders, open File Explorer, click View tab, click Options and then click Change folder and search options to open the Folder Options.

Next, uncheck the Show recently used files in Quick Access box, and the Show frequently used folders in Quick Access boxes, under Privacy, then click Apply and exit. This removes the two sections from Quick Access in File Explorer.

The Windows 10 Quick Access error may come up due to corruption among data which your system stores for frequent folders record. So you need to reset the data to resolve the issue, after disable Quick Access by doing the following:

  • Right click Start and select Command Prompt (Admin)

Windows 10 Quick Access error

  • Type the following command:

del /F /Q %APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations\*

  • Press enter
  • Close Command Promptand reboot your system

If this doesn’t help, try the next solution.

3. Perform a system reset for your PC

Performing a reset allows you to choose which files you want to keep, or remove, and then reinstalls Windows.

Here’s how to get started:

  • Click Start
  • Click Settings

Windows 10 Quick Access error


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This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

  • Click Update & Security

Windows 10 Quick Access error

  • Click Recovery on the left pane

Windows 10 Quick Access error

  • Click Reset this PC

Windows 10 Quick Access error

  • Click Get started and choose an option either Keep my files, Remove everything, or Restore factory settings

Note: all your personal files will be deleted and settings reset. Any apps you installed will be removed, and only pre-installed apps that came with your PC will be reinstalled.

If this doesn’t help, try the next solution.

4. Customize the folder options

Sometimes, folder locations on remote file system files may find their way into the Quick Access cache, thus the remote systems may become inaccessible so File Explorer waits for them to time out before rendering.

One way to deal with this is to delete them from the Quick Access panel but you can also customize the folder by doing the following:

  • Open File Explorer

Windows 10 Quick Access error

  • Right click Downloads folder and select Properties
  • Click Customize tab

 

Windows 10 Quick Access error

  • Choose Optimize this Folder for

Windows 10 Quick Access error

  • General Items

Windows 10 Quick Access error

  • Click Also apply this setting to subfolders

Windows 10 Quick Access error

  • Click OK. Do the same for your Documents folder.

This will let File Explorer handle files without trying to generate snapshot images for them.

Did any of these solutions help? Let us know by leaving a comment in the section below.

 

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

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