Use these 6 solutions to fix Readiris has stopped working errors

Matthew Adams
by Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it. He is passionate about... Read more
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  • Some users claimed to get the Readiris has stopped working error message, which might be due to out of date drivers.
  • Modifying the settings on the Data Execution Prevention command could be a solution. 
  • An excellent alternative involves performing a clean boot of your system. 
  • You can also opt for a quick fix, and use a great app from Adobe. Check this guide for all the options.
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Readiris is OCR software with which you can edit the text in images. However, that software might throw up a Readiris has stopped working error message for some users.

Users have stated that they get error messages that usually say that a problem caused the program to stop working correctly.

The message goes on by saying that Windows will close the program and that the user will be notified if a solution is available.

Stopped working error messages can pop up for most software. If that error message pops up when you open Readiris, the software will close upon launch.

These resolutions might fix the Readiris has stopped working error.

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How can I fix the Readiris has stopped working error?

1. Update device drivers

1.1. Perform a manual update

  1. Go to the desktop taskbar, type in device manager, click Device Manager. Select the device you want to update from the list.
  2. Select Search automatically for updated driver software.
  3. Click Update Driver.
  4. In order to update your device, you might need to go to the manufacturer’s official site and download the new files from there.

If Readiris stops working, performing a manual update can be a very efficient method to solve the problem. Just open the Device Manager and follow the easy steps mentioned above.

1.2. Use a dedicated tool

The Readiris has stopped working error might also be due to antiquated or incompatible drivers.

The quick way to check device drivers is to scan with driver updater software.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system.There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

2. Run Readiris as an Administrator

First, try opening Readiris as an administrator. The quickest way to do that is to right-click a Readiris shortcut and select the Run as administrator option.

If that resolution fixes the issue, then you’ll need to select the Run as administrator setting on the Compatibility tab to configure Readiris to automatically run with elevated privileges.

3. Select the Run this program in Compatibility Mode for: Option

  1. Right-click a Readiris program icon
  2. Select the Properties option.
  3. Select the Compatibility tab in the snapshot directly below.
  4. Click the Run this program in compatibility mode setting.
  5. Select an earlier Windows platform from the drop-down menu.
  6. Select the Apply option on the Compatibility tab, and press the OK button.

If you’re utilizing an earlier version of Readiris (such as Readiris 10 or 11) that predates your Windows platform, you might need to run the software in compatibility mode.

Stopped working error can often be about software incompatibility with Windows.

4. Clean Boot Windows

  1. Press the Windows key + R hotkey to open Run.
  2. Input msconfig in Run and press Enter to open the System Configuration window shown directly below.Windows 10 browser not working
  3. Select the Selective startup radio button.
  4. Deselect the Load startup items checkbox.
  5. Then select both the Load system services and Use original boot configuration options.
  6. Open the Services tab shown directly below.
  7. Select the Hide all Microsoft services setting to exclude MS services on the tab.
  8. Next, press the Disable all button to deselect all third-party services listed.
  9. Click the Apply and OK buttons to close the System Configuration window.
  10. Then press the Restart button on the System Configuration dialog box that opens.

The Stopped working error message windows can often pop up because of conflicting software.

For example, Norton Antivirus and EVGA Precision are two programs that users have discovered to be responsible for them.

As such, clean booting Windows might fix the Readiris has stopped working error message. That will disable third-party startup software and services.

If Readiris runs after the clean boot, one of the programs included on Task Manager’s Startup tab is probably conflicting software.

You can undo the selected options above to restore Windows to the standard startup. Then manually disable programs listed on Task Manager’s Startup tab one at a time to find which is the conflicting software.

5. Turn off Data Execution Prevention

  1. Right-click the Start button to open the Win + X menu.
  2. Select Command Prompt (Admin) to open the Prompt window.
  3. Input this line in the Prompt and press Return:
    • bcdedit.exe /set {current} nx AlwaysOff
  4. Close the Command Prompt window, and then open the Readiris software.
  5. To turn DEP back on, you can enter
    • bcdedit.exe /set {current} nx AlwaysOn

Data Execution Protection (DEP) can also block programs starting. So, turning DEP off could also be a potential fix for the Readiris has stopped working error message.

6. Check the Windows Image Acquisition (WIA) Service

  1. As Readiris is scanning software, check that the Windows Image Acquisition service for scanners is enabled. To do that, open Run by pressing the Windows key + R hotkey.
  2. Input services.msc in the Open text box, and click the OK button.
  3. Double-click Windows Image Acquisition (WIA) to open the window shown directly below.
  4. Select Automatic from the Startup type drop-down menu if that option isn’t already selected.
  5. Click the Recovery tab shown directly below.
  6. Select the Restart the Service option from the First Failure drop-down menu.
  7. Then select the Apply and OK options.

Those are some of the fixes that might get Readiris up and running. In addition, running a System File Checker scan and restoring Windows to a restore point might also fix the Readiris has stopped working error.

We’d like to hear more from you on this matter, so feel free to leave a comment in the dedicated section below.

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