Use these 6 solutions to fix Readiris has stopped working errors

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Users often face the same Readiris has stopped working error message. If you’re one of them, try opening it as an administrator or check the WIA Service.
  • When it comes to your greatest projects, Adobe Acrobat is the go-to software with superior OCR technology.
  • Feel free to also take a closer look at the best OCR software to extract text from images.
  • If you frequently experience similar issues, visit our PC Software Hub for more guides.
Fix Readiris has stopped working errors

Readiris is OCR software with which you can edit text in images. However, that software might throw up a Readiris has stopped working error message for some users.

Those error messages usually state something like:

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Stopped working error messages can pop up for most software. If that error message pops up when you open Readiris, the software will close upon launch.

These resolutions might fix the Readiris has stopped working error.

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How can I fix the Readiris has stopped working error?

  1. Update device drivers
  2. Run Readiris as an Administrator
  3. Select the Run This Program in Compatibility Mode for Option
  4. Clean Boot Windows
  5. Turn Off Data Execution Prevention
  6. Check the Windows Image Acquisition (WIA) Service

1. Update device drivers


The Readiris has stopped working error might also be due to antiquated or incompatible drivers.

The quick way to check device drivers is to scan with driver updater software, such as DriverFix.

DriverFix automatically update drivers

Simply download and install it, and as soon as you first launch it, it will perform a full system scan of your PC to detect outdated, broken, or missing drivers.

Afterward, it will proceed to download and install the ones you want with minimal user intervention.

More so, it does all of the above without being a burden on your system, not even during its most intense moments.



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2. Run Readiris as an Administrator

First, try opening Readiris as an administrator. The quickest way to do that is to right-click a Readiris shortcut and select the Run as administrator option.

If that resolution fixes the issue, then you’ll need to select the Run as administrator setting on the Compatibility tab to configure Readiris to automatically run with elevated privileges.

Don’t know how to make yourself an Administrator in Windows 10? Find out today! 

3. Select the Run this program in Compatibility Mode for: Option

  1. Right-click a Readiris program icon and select the Properties option.
  2. Then select the Compatibility tab in the snapshot directly below.
  3. Click the Run this program in compatibility mode setting.
  4. Select an earlier Windows platform from the drop-down menu.
  5. Select the Apply option on the Compatibility tab, and press the OK button.

If you’re utilizing an earlier version of Readiris (such as Readiris 10 or 11) that predates your Windows platform, you might need to run the software in compatibility mode.

Stopped working errors can often be about software incompatibility with Windows.

4. Clean Boot Windows

  1. Press the Windows key + R hotkey to open Run.
  2. Input msconfig in Run and press Enter to open the System Configuration window shown directly below.Windows 10 browser not working
  3. Select the Selective startup radio button.
  4. Deselect the Load startup items checkbox.
  5. Then select both the Load system services and Use original boot configuration options.
  6. Open the Services tab shown directly below.
  7. Select the Hide all Microsoft services setting to exclude MS services on the tab.
  8. Next, press the Disable all button to deselect all third-party services listed.
  9. Click the Apply and OK buttons to close the System Configuration window.
  10. Then press the Restart button on the System Configuration dialog box that opens.

The Stopped working error message windows can often pop up because of conflicting software.

For example, Norton Antivirus and EVGA Precision are two programs that users have discovered to be responsible for them.

As such, clean booting Windows might fix the Readiris has stopped working error message. That will disable third-party startup software and services.

If Readiris runs after the clean boot, one of the programs included on Task Manager’s Startup tab is probably conflicting software.

You can undo the selected options above to restore Windows to the standard startup. Then manually disable programs listed on Task Manager’s Startup tab one at a time to find which is the conflicting software.

5. Turn off Data Execution Prevention

  1. Right-click the Start button to open the Win + X menu.
  2. Select Command Prompt (Admin) to open the Prompt window.
  3. Input this line
  4. in the Prompt and press Return:
    • bcdedit.exe /set {current} nx AlwaysOff
  5. Close the Command Prompt window, and then open the Readiris software.
  6. To turn DEP back on, you can enter
    • bcdedit.exe /set {current} nx AlwaysOn

Data Execution Protection (DEP) can also block programs starting. So, turning DEP off could also be a potential fix for the Readiris has stopped working error message.

6. Check the Windows Image Acquisition (WIA) Service

  1. As Readiris is scanning software, check that the Windows Image Acquisition service for scanners is enabled. To do that, open Run by pressing the Windows key + R hotkey.
  2. Input services.msc in the Open text box, and click the OK button.
  3. Double-click Windows Image Acquisition (WIA) to open the window shown directly below.
  4. Select Automatic from the Startup type drop-down menu if that option isn’t already selected.
  5. Click the Recovery tab shown directly below.
  6. Select the Restart the Service option from the First Failure drop-down menu.
  7. Then select the Apply and OK options.

Those are some of the fixes that might get Readiris up and running. In addition, running a System File Checker scan and restoring Windows to a restore point might also fix the Readiris has stopped working error.

FAQ: Learn more about Readiris/OCR software

  • What is Readiris and do I need it?

Readiris is an Optical Character Recognition application that you may find useful if you want to convert PDFs, images, and texts into scanned documents.

  • What is Readiris Pro?

Readiris Pro is a top software program used to convert scanned documents into searchable and editable PDF files.

  • How much is OCR software?

Depending on the OCR key features you’re looking for, the price currently varies from $100 to $700 or more.

Editor’s Note: This post was originally published in August 2018 and has been since revamped and updated in May 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in August 2018 and was revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.
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