Sims 4 Won't Launch or Open on PC [Origin, Steam]

Mods can often cause this issue to occur

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If Sims 4 won’t launch when you try to run it, this can be extremely frustrating as you won’t be able to play the game at all. However, there are ways to fix this problem.

Why won’t my Sims 4 game launch?

If Sims 4 won’t open, that can be due to installed mods, cache files, damaged installation, or startup applications.

How do I Fix Sims 4 if it won’t launch on PC?

Before exploring the fixes in this section, remove any recently installed apps and temporarily disable your antivirus. If these troubleshooting steps do not work, you can explore the fixes below.

1. Force the game to create a new Mods folder

  1. Open File Explorer and go to Documents > Electronic Arts > Sims 4.
  2. Select the Mods folder and press the Ctrl key + C to copy it.
    electronic sims 4 wont open
  3. Now, go to the Desktop folder in the left pane and press Ctrl + P to paste the folder.
    desktop mods
  4. From here, delete the Mods folder in the Sims 4 folder and start the game. This should force Sim 4 to create a new Mods folder.
  5. Now, open the new and empty Mods folder in the Sim4 folder and the original one on your Desktop on two separate File Explorer windows.
  6. Open one of the folders in the original Mods folder and copy its content.
  7. Then, go to the new and empty Mods folder window and click the New folder icon. Give the folder any name you like.
    new folder
  8. Paste the files you copied into this new folder.
  9. Now, repeat Steps 6 to 8 for the other folders in the original Mods folder. Note that you don’t need to worry if you don’t have any folder to copy in the original Mods folder.
  10. After copying these folders, you can now copy the other contents of the original Mods folder to the new one at once.

If Sims 4 won’t launch with mods, try disabling a few mods and check if that helps.

2. Delete the Origin cache files

  1. Open File Explorer and follow the path below: C:\Users\<username>\AppData\Local C:\Users\<username>\AppData\Roaming
  2. If you can’t find the AppData folder there, click the View tab at the top and check the box for Hidden items.
    hidden
  3. Now, delete the Origin folder there.

If Sims 4 won’t launch on Origin, you may be able to fix the issue by cleaning up the cache files.

3. Repair the game

  1. Open Origin.
  2. Now, go to My Game Library
  3. Right-click The Sims 4 and choose the Repair option.
    repair sims 4 wont open

If Sims 4 is not launching, your installation might be damaged, and repairing it can help.

4. Clean boot your computer

  1. Press Windows key + R and enter msconfig. Now press Enter or click OK.
    The Sims 4 cannot start
  2. On the Services tab, click to select the Hide all Microsoft services check box and select Disable all.
    Sims 4 won't open Windows 10
  3. On the Startup tab, click Open Task Manager.
    The Sims 4 cannot start
  4. Select each startup item and click Disable.
    Sims 4 won't open after update
  5. Close Task Manager, then click OK and restart the computer.
    The Sims 4 won't run

Sometimes third-party applications and services can interfere with your game and cause this and other similar issues. Enable startup services and apps one by one until you find the culprit.

5. Deactivate Origin in-game

  1. Open Origin.
  2. Now go to Application Settings and select Origin In Game.
  3. Uncheck Origin In Game.

Several users reported that disabling Origin In Game can help if Sims 4 won’t open. This isn’t the only issue, and sometimes Sims 4 won’t download on Origin.

6. Reset your user files

  1. Launch the This PC app on your device.
  2. Go to My Documents.
  3. Locate and open the Electronic Arts folder.
  4. Find The Sims 4 folder, right-click on it and select Copy.
  5. Go to your desktop, right-click on a free space, and select Paste.
    desktop
  6. Right-click on the copied folder and select Rename.
  7. Change the name of the folder and launch a new game.

We hope these quick workarounds helped you and that you started the game without any issues.

This isn’t the only issue, and many reported that The Sims 4 won’t update, but we covered this issue in a separate guide.

We also have a guide on how to change the Sims 4 language, so don’t miss it. This issue can sometimes appear due to Nisa error in Sims 4, so be sure to learn how to fix it.

Error code 123 in Sims 4 can also cause this issue, so it’s important to know how to properly fix it, and we have an entire guide dedicated to it.

If you’ve come across other solutions to fix start issues in The Sims 4, don’t hesitate to share them in the comments section below.

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