Are your Twitch extensions not working? Fix them easily

by Vladimir Popescu
Vladimir Popescu
Vladimir Popescu
Managing Editor
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination... read more
Affiliate Disclosure
  • Twitch is a very popular streaming platform for gaming but some users reported that Twitch extensions are not working.
  • Updating your Twitch extensions proved to be extremely efficient in some cases.
  • This issue can be caused by your cache and cookies, so we suggest clearing them.
  • Your browser can make your Twitch extensions not work, so you might want to switch it and check if that helps.


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Users with a wide range of PC configurations have complained via online forums that their Twitch extensions are not working.

In some cases, these fail to load entirely or don’t appear in the list of the installed extensions.

Because the possible causes for this issue could vary a lot from user to user, we compiled some of the best troubleshooting steps that are worth trying out.

Please follow the methods we listed in this article carefully, and check to see if the issue is resolved after trying each one out.

Why are the Twitch extensions not working?

  • Twitch servers are down – This is one of the most common reasons that explain our presented issue. Fortunately, you can always check the Twitch server status and we’re going to show you how.
  • Browser-related issues – Like any other app or program, your browser might randomly get into trouble. However, we strongly recommend using a dedicated option, that will never fail while streaming on Twitch.
  • Problems related to the Twitch browser version – It seems like this version might sometimes not work as expected. In this case, it is better to use the client’s desktop design.
  • Outdated extensions – It is important to keep your elements always up to date. If your Twitch extensions are outdated, it is probably that they won’t work in proper condition. You’ll discover how to update them later in this guide.
  • Caches or cookies are blocking the extensions – This one is pretty annoying and can also determine Twitch not loading on Chrome or Firefox. Fortunately, we have the perfect solution to disable them.

What can I do if Twitch extensions are not working?

1. Make sure Twitch servers are not down

Even though this method won’t help if Twitch extensions are not working, it is very important to try it out.

This will allow you to be sure that all the troubleshooting methods you will be trying are not in vain.

You can check if the servers are up and running by visiting the Twitch status website.

In addition, you can also try running the online troubleshooter called the Twitch Inspector. You only have to log in with your Twitch credentials, then authorize the inspector.

If everything checks out, then you can follow the next methods in this list.

2. Switch to another browser

The reason why your Twitch extensions are not working might be your browser so the smartest and easiest solution to this problem can be to switch to a more reliable browser like Opera GX.

Not only that this browser won’t interfere with Twitch but it also has the widget on its sidebar.

Moreover, this browser was specially designed for Gaming and game streaming so it’s optimized to offer the best experience for that purpose.

You can also customize Opera GX to use the right amount of PC resources and reassign them from other unimportant background processes.

Take a look at some other Opera GX great features:

  • Free VPN
  • Built-in AdBlocker
  • Easy to use
  • Dedicated to chatting and streaming apps

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To help you get the most out of both gaming and surfing, the browser provides unique features such as CPU, RAM, and network filters.

3. Try using the Twitch client instead of the website

  1. Download the Twitch client from the official website.
  2. Click on the Twitch App for Windows.
  3. Follow the on-screen instructions to install the desktop app.
  4. Log in with your Twitch credentials.

Some users have had success by simply swapping their online Twitch use with the downloadable Windows 10 client.

4. Allow Twitch and extension manager through antivirus

Make sure that your Twitch app is allowed to run without interruptions by both your antivirus software and firewall service.

If you want to stay protected but don’t want to mess up your system by disabling your antivirus, you need a reliable solution for gaming.

One reliable solution is ESET Internet Security which won’t interfere with your Twitch streaming or gaming sessions since it comes with a Gamer Mode.

This can be activated whenever you stream or play any kind of game since it’s specially designed for optimizing your gaming experience.

All pop-up windows will be disabled, no extensions will be interfered with, and the scheduler’s activities will be completely halted if you choose this option.

5. Update your Twitch extensions

  1. Hit the Windows key, type your browser’s name, then open the first result (In this case, we’re giving the Chrome example).
  2. Now, click on the 3 vertical dots from the right-top corner of the window to open the Chrome General menu.
  3. Hover the mouse over More tools, then click on Extensions.
  4. From the right-top corner of the page, tick the Developer mode check box to enable this function.
  5. Click on the Update button.
  6. Restart your browser and check if the problem is still there.

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In some cases, the reason for Twitch extensions not working properly is that they are outdated. Fortunately, you can easily update them and the process is somehow similar for all the available browsers.

We recommend making sure to download the latest version of the extension/extensions with issues and check to see if this fixes the problem.

6. Clear your browser caches and cookies (all time)

6.1 Google Chrome

  1. Hit the Windows key, type Chrome, then click on the first result.
  2. Use the following keyboard shortcut to open the Clear browsing data menu: Shift + Ctrl + Delete.
  3. Select All time as the time range.
  4. Checkmark the Cookies other site data and Cached images and files sections.
  5. Click on the Clear Data button.

6.2 Mozilla Firefox

  1. Press on the Windows key, type Firefox, and open the first result.
  2. Click on the 3 horizontal lines button from the top right corner.
  3. Navigate to History.
  4. Click on Clear Recent History.
  5. Click on the Time range dropdown menu and select Everything.
  6. Checkmark anything you want to clear from the History and Data sections. We recommend checking all the boxes except Active logins.
  7. Click on OK.
  8. Now, go again to the Firefox general menu.
  9. Navigate to Settings.
  10. From the left window pane, choose Privacy & Security.
  11. Scroll down to Cookies and site data, then click on the Clear Data… button.

You can try this method manually, by opening each of the browsers you use with Twitch and clearing cookies and caches.

If you want to make the entire process a lot simpler and more efficient, you can use a PC optimizer tool to clean everything up.

The tool will perform not only a system optimization but will also carry out an in-depth cleaning and provide a simple read of the report.

You don’t need to read extensive manuals. With only one click all the optimization processes will run seamlessly. Even the useless Registry entries will be wiped out in the process.

What are the best Twitch extensions?

Twitch splits extensions in various ways within its Extensions Discovery page. Firstly, it divides extensions by general purpose into:

  • Viewer Engagement
  • Loyalty and recognition
  • Games in Extensions
  • Extensions for Games
  • Schedule and Countdowns
  • Streamer Tools
  • Polling and Voting
  • Music

Take a look at the list below and discover the most popular and efficient Twitch extensions to try today.

1. Streamlabs

This one is an all-in-one tool. Thus, a streamer’s viewers can earn loyalty points, request songs, vote in polls, enter giveaways, and play mini-games that will keep them coming back to the channel.

Technically, only the downloadable Streamlabs widgets are Twitch extensions. These are available from the Twitch Extension Manager and include widgets for Alertbox, ChatBox, Event List, Loyalty, Guilds, Donation Goal and Ticker, The Jar, and All-Stars.

2. Snap Camera

Snap Camera brings one of the most popular features of Snapchat to Twitch – Snapchat Lenses. You can choose from thousands of face Lenses— from iconic classics to Lens Studio community creations.

You can unlock whatever Lens a steamer is wearing. Keep in mind that if you’re a Twitch affiliate partner, you can even drive subscriptions to their channel with this extension. The Lens activates whenever someone subs for a custom way to thank the streaming community.

3. Crowd Control

It lets a channel’s viewers become part of the game by exchanging coins for items that can help or hinder your in-game progress. 

Crowd Control works with multiple games and the first three that it supports are Super Mario Brothers 3 (SMB3), Super Mario World (SMW), and The Legend of Zelda: A Link to the Past (ALLTP).

However, developers are working on expanding Crowd Control to cover other games, so make sure you keep an eye on updates.

4. Sound Alerts

This extension allows streamers to upload their own sounds or select sounds from other streamers and assign them multiple buttons.

They are allowed to let their viewers press a button using Bits to play the sound on the stream. The broadcaster receives 20% of the money paid for the Bits used.

So, these are the best solutions to try if your Twitch extensions are not working. Be sure that at least one of them will work for your particular case.

Also, many users reported that their Twitch achievements are not updating. If it’s happening to be on the same boat, make sure you check our dedicated guide.

Please feel free to let us know if your issue was solved by any of these troubleshooting steps. You can send us a message by using the comment section below.

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