Fix: Windows 10 Update Error 0x80242ff

Ivan Jenic By: Ivan Jenic
7 minute read

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Windows Update is an essential feature of Windows 10. As Microsoft stated, that way you’ll always have the latest security and stability updates and maintain the overall performance of Windows.

Nevertheless, there is an abundance of errors that may occur before or during the update process. In the long list of errors resides the error with the code 0x80242ff. This one mostly occurs after the upgrade from Windows 7/8.1 to Windows 10. After the Windows 10 installation process is finished, the system updates just won’t finish downloading. Eventually, the users are informed of this specific error code.

In case you’re encountering this problem as well, we offer to you a few workarounds that should resolve the issue.

How to fix Windows 10 Update Error 0x80242ff

According to users, they are unable to update their system due to update error 0x80242ff. Speaking of this error, here are some similar issues that users reported:

  • Windows updates failing Windows 10 – According to users, it seems that Windows updates are failing to install on their PC. This can be a big problem, but if you encounter it, disable your antivirus and firewall and check if that helps.
  • Error 0x80242ff Windows 10, 7 – This error can appear on older versions of Windows, and if you encounter it, be sure to try some of our solutions.

Solution 1 – Scan your system for malware with 3rd-party software or Windows Defender

Windows updates failing Windows 10

The most common cause for update error 0x80242ff can be your antivirus. Sometimes a third-party antivirus can interfere with your system and cause problems with Windows Update. However, you can fix this problem simply by disabling certain antivirus features or by disabling your antivirus altogether.

If disabling the antivirus doesn’t fix the problem, it’s advised that you remove your antivirus and check if that solves the issue. Several users reported that removing their third-party antivirus fixed the issue for them, so you might want to try that.

If removing the antivirus solves the problem, it might be a good idea to switch to a different antivirus solution. There are many great antivirus tools on the market, but if you want an antivirus that will provide maximum protection without interfering with your system, you should definitely consider BullGuard.


Solution 2 – Check the Proxy status

While malware is the best-known culprit for this and similar errors, the proxy and VPN can slow down or stop an update, as well. Make sure to disable VPN while updating. Additionally, you can check your Proxy status via Command Prompt:

  1. Right-click Start and run Command Prompt (Admin).
    Windows updates failing Windows 10
  2. In the command line type netsh winhttp show proxyWindows updates failing Windows 10
  3. In case you are prompted with Direct Access (no proxy server) message, everything is safe and sound.

To disable your proxy, do the following:

  1. Press Windows Key + I to open the Settings app.
  2. Now navigate to the Network & Internet section.
    Windows updates failing Windows 10
  3. From the menu on the left, select Proxy. In the right pane disable all options.
    Error 0x80242ff Windows 7

After doing that, your proxy should be disabled and the update error 0x80242ff should be resolved. If you still want to protect your privacy online, we strongly suggest that you consider using a VPN instead of a proxy.

There are many great VPN services available, and one of the best is Cyberghost VPN, so be sure to try it out.


Solution 3 – Check system files integrity with SFC tool

Another cause for update error 0x80242ff might be corrupted Windows installation. However, you can fix the corrupted installation simply by running both SFC and DISM scans. This is relatively simple to do, and you can do it by following these steps:

  1. Press Windows Key + X to open Win + X menu. Select Command Prompt (Admin) or PowerShell (Admin) from the list.
  2. Once the Command Prompt opens, enter sfc /scannow and press Enter.
    Error 0x80242ff Windows 10
  3. The SFC scan will now start. The scanning process can take about 15 minutes, so don’t interrupt it.

Once the SFC scan is finished, check if the problem is still there. If this issue is still there, you need to run a DISM scan. You can do that by following these steps:

  1. Open Command Prompt as administrator.
  2. Now run DISM /Online /Cleanup-Image /RestoreHealth command.
    Error 0x80242ff Windows 7
  3. DISM scan will now start. The scanning can take about 20 minutes, so don’t interfere with it.

After the DISM scan finishes, check if the problem is resolved. If you want, you can also repeat SFC scan once again and check if that solves the problem.


Solution 4 – Start system in Clean Boot

If the previous workaround weren’t up to the task, Clean Boot is probably your last resort. Of course, you can always perform clean reinstallation if nothing works. To restart PC in Clean Boot mode, follow these instructions:

  1. Press Windows Key +R, enter msconfig and press Enter.


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    2. Click “Start Scan” to find Windows issues that could be causing PC problems.
    3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

    Error 0x80242ff Windows 7
  2. Go to Services tab and check Hide all Microsoft services box.
    Windows updates failing Windows 10
  3. Then click Disable All and confirm with Apply.
  4. Go to Startup tab and choose Open Task Manager.
    Error 0x80242ff Windows 10
  5. Disable all Startup programs individually and press OK.
    Windows updates failing Windows 10
  6. Restart your PC and try updating.

Solution 5 – Reset Windows Update services

According to users, update error 0x80242ff can occur if there are problems with certain Windows services. In order to download updates, certain services have to be reset. This isn’t as complicated as you think, and you can do it by following these steps:

  1. Start Command Prompt as administrator.
  2. Disable your network connection.
  3. Now run the following commands one by one:
  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver
  • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  • ren C:\Windows\System32\catroot2 catroot2.old
  • net start wuauserv
  • net start cryptSvc
  • net start bits
  • net start msiserver
  • exit

After running these commands enable your Internet connection once again and restart your PC. Once your PC restarts, check if the problem is resolved.


Solution 6 – Turn off Windows Firewall

Another common cause for update error 0x80242ff can be your firewall. According to users, sometimes your Windows Firewall can block certain components from accessing the Internet, and that can cause this issue to appear.

To fix this problem, some users are suggesting to disable your firewall entirely. To do that, just follow these steps:

  1. Press Windows Key + S and type firewall. Choose Windows Defender Firewall from the list.
    Windows updates failing Windows 10
  2. Windows Defender Firewall window will now open.Select Turn Windows Defender Firewall on or off.
    Error 0x80242ff Windows 10
  3. Select Turn off Windows Defender Firewall (not recommended) for both Private and Public networks. After doing that, click the OK to save changes.
    Windows updates failing Windows 10

Once you disable Windows Firewall, check if the problem is still there. If the issue is resolved, update Windows and then turn the firewall back on again.


Solution 7 – Download the update directly from the Microsoft Update Catalog

If you can’t download a specific update due to update error 0x80242ff, you might be able to fix that problem by downloading the update directly from Microsoft’s Update Catalog website.

Before you can do that, go to the Windows Update section in Windows and look for the update code of the update you’re trying to install. The update will have KB at the front followed by an array of numbers. Once you find the update code, do the following:

  1. Go to the Microsoft Update Catalog website and enter the update code in the search box.
  2. You’ll be presented with a list of matching updates. Pick the update that uses the same architecture as your PC and click the Download button.
  3. Once the download is finished, double-click the setup file to run the installation.

After the update is installed, your Windows will be updated to the latest version. Keep in mind that this method might not fix the core problem, but it will allow you to circumvent the error message and install the update.


Solution 8 – Perform an in-place upgrade

If other solutions didn’t manage to fix update error 0x80242ff, you might be able to fix the problem by performing an in-place upgrade. This process will basically reinstall Windows 10 and install the latest version while keeping all your files and applications intact. To perform an in-place upgrade, you just need to do the following:

  1. Download and run Media Creation Tool.
  2. Choose Upgrade this PC now option.
  3. Wait while the setup prepares the necessary files.
  4. Choose Download and install updates (recommended)option. Now click the Next button.
  5. The setup will now download the updates. This might take a bit, so be patient.
  6. After the updates are downloaded, follow the instructions on the screen. Once you reach Ready to install screen, click Change what to keep.
  7. Select Keep personal files and apps and click Next.
  8. Follow the instructions to complete the setup.

Once you complete the in-place upgrade, you’ll have a fresh up-to-date version of Windows. Of course, all your files and applications will be preserved, so you can continue where you left off.

These were possible workarounds for this update problem. We certainly hope you’ll find it useful and manage to resolve the 0x80242ff error in no time. In addition, if you have any suggestions or questions related to the subject, please tell us in the comments.

For more Windows Update workarounds, and additional info, make sure to check our Windows Update hub.


Editor’s Note: This post was originally published in February 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


RELATED STORIES YOU NEED TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

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