Fix: Windows 10 Update Error 0x80242ff

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Error 0x80242ff can sometimes occur when Windows is trying to install some updates.
  • In most cases, this is a matter of software settings, and we're showing you what can be done.
  • Make sure you stay in touch with the latest Windows-related news. See the dedicated Windows 10 Hub.
  • Scroll through our Errors Hub and be prepared beforehand for similar situations
Windows 10 Update Error 0x80242ff
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Windows Update is an essential feature of Windows 10 ensuring that you always have the latest security and stability updates and the optimal Windows performance.

Nevertheless, there is an abundance of errors that may occur before or during the update process. In the long list of errors, you’ll also find error code 0x80242ff. 

This one mostly occurs after upgrading from Windows 7/8.1 to Windows 10. After the Windows 10 installation process is finished, the system updates just won’t finish downloading.

In case you encounter this problem as well, we offer you a few workarounds that should resolve the issue.

How do I fix Windows 10 update error 0x80242ff?

1. Scan your system for malware

Windows 10 Update Error 0x80242ff

The most common cause for update error 0x80242ff can be your antivirus. Sometimes a third-party antivirus can interfere with your system and cause problems with Windows Update.

However, you can fix this problem simply by disabling certain antivirus features or by disabling the software altogether.

If disabling it doesn’t fix the problem, it’s advised that you remove your antivirus and check if that solves the issue.

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2. Check the Proxy status

While malware is the best-known culprit for this and similar errors, the proxy and VPN can slow down or stop an update, as well. Make sure to disable them while updating.

Additionally, you can check your Proxy status via Command Prompt:

  1. Right-click Start and run Command Prompt (Admin).
    Windows updates failing Windows 10
  2. In the command line type netsh winhttp show proxyWindows updates failing Windows 10
  3. In case you are prompted with Direct Access (no proxy server) message, everything is safe and sound.

To disable your proxy, do the following:

  1. Press Windows Key + I to open the Settings app.
  2. Now navigate to the Network & Internet section.
    Windows updates failing Windows 10
  3. From the menu on the left, select Proxy. In the right pane disable all options.
    Error 0x80242ff Windows 7

After doing that, your proxy should be disabled and the update error 0x80242ff should be resolved. If you still want to protect your privacy online, we strongly suggest that you consider using a VPN instead of a proxy.

There are many great VPN services available, and one of the best is Private Internet Access (PIA), so be sure to try it out.


Sometimes, the proxy can’t be disabled. We’ve prepared a simple guide for such situations.


3. Check the integrity of your system files

  1. Press Windows Key + X and select Command Prompt (Admin) from the list (or PowerShell for older systems).
  2. Enter sfc /scannow and press Enter.
    Error 0x80242ff Windows 10
  3. The SFC scan will now start. The scanning process can take about 15 minutes, so don’t interrupt it.

This process finds and fixes corrupt files, if any. Once the SFC scan is finished, check if the problem is still there.

If it is, you need to run a DISM scan. You can do that by following these steps:

  1. Open Command Prompt as administrator.
  2. Now run the following command and press Enter: DISM /Online /Cleanup-Image /RestoreHealth
    Error 0x80242ff Windows 7
  3. Once again, the scanning should take about 20 minutes, so don’t interfere with it.
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After the DISM scan finishes, check if the problem is resolved. If you want, you can also repeat the SFC scan once again and check if that solves the problem.


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4. Start system in Clean Boot

  1. Press Windows Key +R, enter msconfig and press Enter.
    Error 0x80242ff Windows 7
  2. Go to the Services tab and check Hide all Microsoft services box.
    Windows updates failing Windows 10
  3. Then click Disable All and confirm with Apply.
  4. Go to the Startup tab and choose Open Task Manager.
    Error 0x80242ff Windows 10
  5. Disable all startup programs individually and press OK.
    Windows updates failing Windows 10
  6. Restart your PC and try updating.

5. Reset Windows Update services

Reset Windows Update services

  1. Start Command Prompt as administrator.
  2. Disable your network connection.
  3. Now run the following commands one by one:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
exit

After running these commands enable your Internet connection once again and restart your PC. Once your PC restarts, check if the problem is resolved.


6. Turn off the Windows Firewall

  1. Press Windows Key + S and type firewall.
  2. Choose Windows Defender Firewall from the list.
    Windows updates failing Windows 10
  3. Select Turn Windows Defender Firewall on or off.
    Error 0x80242ff Windows 10
  4. Select Turn off Windows Defender Firewall (not recommended) for both Private and Public networks.
  5. After doing that, click the OK to save changes.
    Windows updates failing Windows 10

Once you disable Windows Firewall, check if the problem is still there. If the issue is resolved, update Windows and then turn the firewall back on again.


7. Download the update from the Microsoft Update Catalog

Download the update directly from the Microsoft Update Catalog

If you can’t download a specific update due to update error 0x80242ff, you might be able to fix that problem by downloading the update directly from Microsoft’s online Update Catalog.

Before you can do that, go to the Windows Update section on your device and look for the update code of the update you’re trying to install.

The update will contain KB plus an array of numbers. Once you find the update code, do the following:

  1. Go to the Microsoft Update Catalog website and enter the update code in the search box.
  2. Pick the update that uses the same architecture as your PC and click the Download button.
  3. Once the download is finished, double-click the setup file to run the installation.

After the update is installed, your Windows will be updated to the latest version.

Keep in mind that this method might not fix the core problem, but it will allow you to circumvent the error message and install the update.


8. Perform an in-place upgrade

Perform an in-place upgrade

  1. Download and run the Media Creation Tool.
  2. Choose Upgrade this PC now.
  3. Wait while the setup prepares the necessary files.
  4. Choose Download and install updates (recommended)option.
  5. Now click the Next button.
  6. The setup will now download the updates. This might take a bit, so be patient.
  7. After the updates are downloaded, follow the instructions on the screen.
  8. Once you reach the Ready to install screen, click Change what to keep.
  9. Select Keep personal files and apps and click Next.
  10. Follow the instructions to complete the setup.

Once you complete the in-place upgrade, you’ll have a fresh up-to-date version of Windows. Of course, all your files and applications will be preserved, so you can continue where you left off.

These were possible workarounds for this update problem. We certainly hope you’ll find it useful and manage to resolve the 0x80242ff error in no time.

For more Windows Update workarounds, see these easy-to-use troubleshooting tools.

In addition, if you have any suggestions or questions related to the subject, please tell us in the comments.

Editor’s Note: This post was originally published in February 2017 and was completely revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.

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Editor's Note: This article was originally published in February 2017 and was revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.
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