FIX: Wi-Fi and connectivity issues found in Windows 10

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
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Wi-Fi connectivity issues Windows 10, 8.1

Another issue for Windows 10, 8.1 owners —  as it turns out, some of them are being plagued with Wi-Fi and connectivity problems. Check out this post to learn how you can fix these issues.

This happened to me and made me so mad – I’ve had a lot of issue with my Wi-Fi after upgrading to Windows 10 and 8.1. Everytime a new software ugprade is out in the wild, be it from Apple, Microsoft or anybody else, it is bound to be plagued with countless issues. Then everybody is desperately looking to replicate their problem and seek for solutions.

wi fi issues windows 8.1

This is the same with the users that have reported getting different Wi-Fi issues with their recently update Windows 8.1 devices. First of all, we will try to find all or at least, most of the issues you are getting with your Wi-Fi on the updated Windows 8.1 platform, so we will be able to find together solutions to these problems be it in the body of this article or in the comments section.

Most of the problems have been voiced on Microsoft’s support forums and some of them have received fixes and solution by Microsoft’s engineers. So, let’s have a look together.

Issues and problems with WiFi in Windows 10

Here’s what one of the users is saying:

I had already tried before the Windows 8.1 from MSN, got huge connectivity problems in WiFi – Intel Advanced n-6235, so i waited for the GA and expected to see some improvement/fix on this, apparently there is none.  Issues so far (IE11 looses connectivity frequently, and so programs that use IE definitions)

When i connect to my router in the right bar says “The Connection is taking longer than ususal…”, but in the bar says that  i am connected ok, after some time in the right bar says “Limited Connectivity”, yet in connection propertyes says it’s all ok. Some pages open fast sometimes is slower. Many Pages looses connectivity. It seems that by forcing Intel to always be in g mode and disabling “n” mode makes a little diference, but still there are issues. I have tried with a USB SMC wireless g pen but the issues remain

How to fix Wi-Fi issues on Windows 10, 8.1

1. Update your network drivers

Of course, as always, what we suggest to do is check for new Windows updates, as well as install the latest software drivers, which, hopefully, have been updated with Windows 8.1 support. A potential culprit to these issue might have been Intel’s Wi-Fi adapters which have been recently made available with Windows 8.1 optimization, so maybe you should try them.

2. Check your router

Maybe this problem is not software-related, but rather hardware-related. Check your router and make sure that all the cables are connected in the right ports. Also, if it’s been a while since you last power cycled your modem/router, please do so now. Turn off your modem/router, unplug the power cord and wait for five minutes. Then power up the device and check if the Wi-Fi connection is available now.

3. Run the Network Troubleshooter

Both Windows 10 and Windows 8.1 come with a build-in Internet troubleshooter that automatically scans your network in order to identify and repair any connection issues. To run the tool on Windows 10, go to Settings > Update > Update & Security > select Internet Connections and launch the scan.

internet troubleshooter

On Windows 8.1, go to Control Panel, type ‘troubleshoot’ in the search box, select and launch the Internet Troubleshooter.

If the Wi-Fi connection is still unavailable, here are some additional troubleshooting guides that you can use to fix Wi-Fi connection problems:

If this doesn’t work, let us know by leaving your comment below and we’ll research more to try and find a workaround for these Wi-Fi issues users are getting in Windows 10, 8.1


Editor’s Note: This post was originally published in October 2013 and has been since updated for freshness, and accuracy.

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  • My friend explained his problem to me and so far replacing the adapter has not helped. Maybe you can help? He just recently bought a new laptop. What he explained is as follows:
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    I have externa antenna I use to get my internet as the wireless on the laptop is not going reach across an entire yard

    Apparently this laptop or Win 8 hates Ralink drivers/chipsets

    When I plug it in, it just rapidly makes the sound a usb stick does when unplugging it, repeating. I can see its briefly connecting, then its being forced to disconnect

    its not the network adapaters. Its soon as I attach them to a usb cord its when they flip out
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Is there any help you can offer him?

  • I had problem with my windows tablet. I just went into device manager, into the network adapter’s properties, then in Advanced, I enabled everything that said ‘disabled’. Seems to work fine now.

  • man… This windows 8.1 download Bro!…. I swear if I saw the person or group of people that made it. lets just say I would SLAP the S*** out of them and beat them up. how the F*** can you make a program without even testing it out? because thats what it feels like… if it had this many problems im sure theyd realize but no like just free ball it and F*** with people that have a windows laptop UNFORTUNATELY. Ive been trying to fix a problem cause by downloading windows 8.1 and no fixes yet i mean they shouldve made a website already containing detailed information on how to fix this S***Y “upgrade” more like a “downgrade”

  • None…absolutely none of the solutions worked for me. Tried every single one of them…more than once. My wifi connection is still limited. Please if anyone could suggest something else.

  • Since my update to 8.1 have hardly any bandwidth left. When I run the test I get 25 Mbps down and 12 Mbps up, but for example utorrent, am unable to get above 30 kbps down and up. Opening links in Firefox … they only open when I try a 2nd time. Why? FF issue or Win 8.1?
    Youtube, there is not a single video that I can watch to the end. The video locks up and I need to replay it, hoping that this time it gets farther.

    The sound of videos, fine with headset or using the laptop’s speakers, but using my sound system, I don’t get any sound.
    And what upsets me the most is the fact that win 8.1 was released, not waiting for the software companies to update drivers, software, etc. This is the biggest disaster I have ever seen, and my productivity is close to death.

      • Hi, and thanks for getting back to me.
        Network consists of laptop (processor i7-3840QM, Intel HM77 chipset, 16GB memory, HD Graphics 4000 and Nvidia GTX675MX, Killer Wireless-N 1202 network adapter, Realtek PCle GBE family controller), Router Asus RT AC66U, and operating system ther Win 8.1 64bit Pro.
        All drivers are updated to their latest version (check daily).

        As a speedtest gives me 25/12 Mbps numbers, and as I cannot obtain these numbers when running programs, the block must be in windows 8.1
        I would greatly appreciate a solution and I look forward hearing your opinion.

          • Well, I use Driver Reviver to update the drivers, and it updated the wired network adapter and the High Definition Audio. With the audio I still have problems, and for internet I have tried both Wifi as ethernet. They have the same issue.
            Today I found another issue, which may be related to the problem. I tried to bring up the web interface for my router at 192.168.1.1, and the login window pops up, asking for login data for the RT AC66U, but after accepting username and password, I get a blank website, with the correct title however. So, apparently there is a connection between laptop and router, but there it gets stuck. And in opening websites, I give in the address, and I get a blank page, with the message “transferring data from …”. I close the window and try a 2nd time, and now the page appears. Does that give any hints as to what is wrong?