FIX: Windows 10 doesn’t find wireless printer

Marian Cularea By: Marian Cularea
6 minute read
pc won't find wireless printer

Home » Fix » FIX: Windows 10 doesn’t find wireless printer

What can I do if I can’t find wireless printer on PC?

  1. Enable ‘Find Devices and Content’
  2. Check your Homegroup
  3. Properly add the printer to your network
  4. Use Advanced printer setup
  5. Run a wireless connectivity test
  6. Disable network adapter
  7. Repair network problems
  8. Install the latest printer driver updates
  9. Check for updates
  10. Run the printer troubleshooter

I know that most Windows 10 or Windows 8.1 users who tried installing their printers on a wireless network are having issues connecting to it. I can tell you that if you carefully follow the steps below, in the order they are described, you will be able to fix your Wireless Printer if your Windows 8 or Windows 8.1 device does not recognize it.
Fix Computer Does not Find Wireless Printer Signal in Windows 8
Even though your network connection is working flawlessly and also the Wireless Printer is connected to the network, normally you can still have a lot of issues connecting to it. Some of the common issues that may appear are an incorrect setting of the Wireless printer you might have overlooked or Windows 10/ Windows 8.1 does not have the feature “Find devices and content switch”.

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What to do when Windows can’t find wireless printer

1. Enable ‘Find Devices and Content’

  1. Move the mouse cursor over to the lower right side of the window.
  2. From the menu that appears left click or tap on the “Settings” feature.
  3. Now from the Settings submenu left click or tap on the “Change PC settings” option.
  4. Left click or tap on the “Network” button presented in the “Change PC settings” menu.
  5. Left click or tap on the “Connections” button.
  6. Now select your network connection by left clicking or taping on it.
  7. Enable the feature that says “Find devices and content”.
  8. Close the windows you opened so far and reboot your operating system.
  9. When the device starts check again if you can find your Wireless Printer.

2. Check your Homegroup

  1. Move the mouse cursor over to the lower right side of the screen.
  2. Left click or tap on the “Search” feature.
  3. In the search box write the following: “This PC” and hit the Enter button on the keyboard.
  4. Left click or tap on the “This PC” icon that appears after the search.
  5. Now look under “Homegroup” and see if you can find the Wireless Printer.
  6. If it is not under the “Homegroup” topic search for “Workgroup or domain” and try to find your Wireless Printer over there.

3. Properly add the printer to your network

  1. Now let’s try to properly add the wireless printer to the network.
  2. Turn on the Wireless Printer first.
  3. Now from the instructions manual that came with the Wireless printer follow the instructions on how to add it to the network.
  4. Next you will need to log in to your Windows 10 or Windows 8.1 device which is connected to the same network.
  5. Move the mouse cursor over to the upper right side of the screen.
  6. Left click or tap on the “Search” feature presented in the menu that pops up.
  7. In the search box you will need to write the following: “network” without the quotes.
  8. After the search has finished left click or tap on the “Network” icon.
  9. Now with the printer turned on check to see if in the Network menu you can see the Wireless Printer.

— RELATED: FIX: Printer is offline in Windows 7, 8, 10

4. Use Advanced printer setup

  1. Move the mouse over to the upper right side of the screen.
  2. From the menu that pops up left click or tap on the “Search” feature.
  3. In the search box, you will need to write the following: “Advanced printer setup” without the quotes.
  4. After the search has finished, left click or tap on the “Advanced printer setup” icon.
  5. Now you can choose the “Choose a printer on the list” and search for the printer.
  6. If the printer isn’t there, go back and left click or tap on the “The printer that I want isn’t listed”
  7. Enter the printers name in the dialog box.
  8. Left click or tap on the “Next” button.
  9. Follow the instructions on the screen to finish the process.

5. Run a wireless connectivity test

  1. Check to see if the printer has the wireless option turned on
    Note: usually the wireless printers have a blue icon that displays if the wireless is working or not.
  2. Follow the instructions that came with the wireless printer and conduct a wireless connectivity test.

6. Disable network adapter

  1. Move the mouse over to the upper right side of the screen.
  2. Left click or tap on the “Search” feature.
  3. In the search box write the following: “Network and Sharing”.
  4. Press the “Enter” button on the keyboard.
  5. After the search has finished, left click or tap on the “Network and Sharing Center” icon.
  6. Left click or tap on the “Change Adapter Settings” feature.
  7. Right click or hold tap on your network adapter.
  8. Left click or tap on the “Disable” feature from the menu that appears.disable network adapter
    Note: You might be asked for an administrator account and password.
  9. Now hold tap or right click on the network adapter again and left click on the “Enable” option.

7. Repair network problems

  1. Move the mouse over to the upper right side of the screen.
  2. After the menu pops up you will need to left click or tap on the Search feature.
  3. In the search box write the following: “Identify and repair”.
  4. After the search has finished left click or tap on the “Identify and repair network problems” icon.
  5. Follow the instructions on the screen to finish the troubleshooting process .

8. Install the latest printer driver updates

Check on the Wireless Printer Manufacturer’s website to see if you have the latest drivers installed. This is usually one of the most common issues if your printer is not recognized on the network.

9. Check for updates

  1. Move the mouse cursor over to the upper right side of the screen.
  2. From the menu that appears left click or tap on the “Search” feature.
  3. In the search dialog box write the following: “Windows Update”.
  4. After the search has finished left click or tap on the “Windows Update settings” icon.
  5. Now from the window that appears left click or tap on the “Check now” button.check for updates
  6. You will get to a “Select updates you want to install” page check for any updates that are related to the printer.
  7. Left click or tap on the drivers for the printer if there are any and left click or tap on the “OK” button.
  8. Now go back to the Windows Update page and left click or tap on the “Install updates” button.

10. Run the printer troubleshooter

If your computer can’t detect your wireless printer, you can also try to fix the problem by running the built-in printer troubleshooter. Go to Settings > Update & Security > Troubleshooter >run the printer troubleshooter.

run printer troubleshooter windows 10

There it is, a short description on what to do if you’re Windows 10 or Windows 8.1 device does not find the Wireless Printer signal. If you do have any additional questions related to this article, let us know in the comments section below and we will help you further.

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Editor’s Note: This post was originally published in April 2015 and has been since updated for freshness, and accuracy.

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