Download Error 0x80248014 in Windows Update [SOLVED]

Find out what worked for other users

by Ivan Jenic
Ivan Jenic
Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • Windows Updates automatically installs fresh updates as they become available. However, Windows 10 lets you decide when and how to get the latest updates.
  • Users often describe getting the 0x80248014 error when they're unable to check for updates.
  • Fixing this problem is simple, and in most cases, resetting Network components will do the trick.
  • However, this issue is also related to Microsoft Store purchases.
fix 0x80248014 Windows Update error
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Users have reported that the download error 0x80248014 errors appear in two cases – when they’re unable to check for updates and when they cannot complete a purchase in Microsoft Store.

We have solutions for both problems, so just follow the instructions from this article.

How can I fix the download error 0x80248014?

In this article

1. Reset Network components

There’s a simple solution for error code 0x80248014 which prevents you from checking for updates.

Just follow these steps to solve error code 0x80248014, so you can check for updates normally again:

  1. Right-click on the Start Menu button, and choose Command Prompt (Admin).
  2. Enter the following command and press Enter: net stop WuAuServerror code 0x80248014
  3. Now, past the following into Search and press Enter: %windir%
  4. In Windows folder, find SoftwareDistribution folder, and rename it to SDold.error code 0x80248014 windows10
  5. Open Command Prompt (Admin) again, and enter the following command: net start WuAuServerror code 0x80248014 windows 10
  6. Try to check for updates again

This error probably occurred because of the corrupted update file, which we removed by renaming the SoftwareDistribution folder.

Most users have reported that removing the Software Distribution folder helped them to solve error code 0x80248014, and I hope it will help you, as well.

2. Delete the Software Distribution folder

Software Distribution folder is the most important Windows folder for updates. Namely, all updates files and data are stored in this folder.

So, if there’s some corruption inside it, you’ll likely have problems installing updates. So, we’re going to reset this folder, in order to resolve the problem.

But before we reset the Software Distribution folder, we need to stop the Windows Update service:

  1. Go to Search, type services.msc, and go to Services.
  2. In the Services list, search for Windows Update.
  3. Right-click and go to Properties, then choose Disable.
  4. Restart your computer.

Now that the Windows Update service is disabled, let’s go and delete (rename) the SoftwareDistribution folder:

  1. Navigate to C:Windows and find the SoftwareDistribution folder.
  2. Rename folder to SoftwareDistribution.OLD (you can delete it, but it’s safer if we just leave it there).
  3. Restart your computer.

Once you do that, go and re-enable the Windows Update service:

  1. Once again navigate to Services and find Windows Update and, in Properties, change from Disabled to Manual.
  2. Restart your computer once again.
  3. Check for updates.

3. Run the Troubleshooter

If you’re still experiencing this update error, you can also try the new Troubleshooter in Windows 10.

This troubleshooter deals with a wide range of system issues, including update errors. But it’s only available in Windows 10 Creators Update or later.

Expert tip:


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Here’s how to use the Windows 10 Troubleshooter:

  1. Go to Settings.
  2. Head over to Updates & Security > Troubleshoot.
  3. Now, click Windows Update, and choose Run the troubleshooter.
  4. Follow further on-screen instructions.

Alternatively, you can use a third-party troubleshooting tool. Choose one from our great list.

4. Run the SFC scan

Another troubleshooter you can try is the SFC scan. This is a universal tool that also deals with various system errors. Here’s how to run the SFC scan in Windows 10:

  1. Go to Search, type cmd in the Search box, and then right-click on Command Prompt.
  2. Click on Run as administrator. (If you are prompted for an administrator password or for a confirmation, type the password, or click Allow).
  3. At the Command Prompt, type the following command, and then press ENTER: sfc /scannow

5. Run the DISM

And finally, the last troubleshooter I’m going to mention in this article is also the most powerful one – Deployment Image Servicing and Management (DISM).

So, if the previous two troubleshooters failed to resolve the problem, you can as well try with this one.

Here’s how to run DISM in Windows 10:

  1. Open the Command Prompt as shown above.
  2. Enter the following command and press Enter: DISM.exe /Online /Cleanup-image /Restorehealth
  3. Wait for the process to finish.
  4. Restart your computer.
  5. In case the DISM can’t obtain files online, try using your installation USB or DVD. Insert media and type following command: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
  6. Make sure to replace the C:RepairSourceWindows path of your DVD or USB.
  7. Follow further on-screen instructions.

Learn everything there is to know about DISM from our comprehensive guide!

6. Flush DNS

And finally, if none of the previous solutions worked the last thing we’re going to try is flushing the DNS. Here’s how to do that:

  1. Start Command Prompt as administrator. To do that press Windows Key + X and choose Command Prompt (Admin) from the menu.
  2. When Command Prompt opens, enter the following lines before closing Command Prompt and restarting your PC:
  • ipconfig /release
  • ipconfig /flushdns
  • and ipconfig /renew

How can I fix error code 0x80248014 in Microsoft Store?

1. Run the Troubleshooter

We’re going to run the Troubleshooter once again, but this time, we’ll be checking the hardware:

  1. Go to Settings.
  2. Head over to Updates & Security > Troubleshoot.
  3. Now, click Hardware & devices, and choose Run the troubleshooter.
  4. Follow further on-screen instructions.

An error occurred while loading the troubleshooter? Don’t panic! Check out our guide to solve the problem!

2. Disable UAC

And finally, let’s try with disabling the User Account Control, as well:

  1. Go to Search and type user account. Choose User Account Control from the menu.
  2. User Account Control Settings window will appear. Move the slider all the way down to Never notify and click OK to save changes.

We hope you managed to fix the Windows Update error 0x80248014, as well as the error with the same name that appears on Microsoft Store.

Let us know how it went in the comments section below.

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