FIX: Error code 0x80248014 in Windows 10

Ivan Jenic
by Ivan Jenic
Loading Comments
Affiliate Disclosure

Users have reported that 0x80248014 errors appear in two cases. When you’re unable to check for updates, and when you’re unable to complete a purchase in Windows Store.

And we have solutions for both problems, just follow the instructions from this article.

Error 0x80248014 prevents installing updates in Windows 10

Table of contents:

Fix: Error code 0x80248014 in Windows 10

Fix Windows Updates issues with these great tools!

Solution 1 – Reset Network components

There’s a simple solution for error code 0x80248014 which prevents you from checking for updates.

Just follow these steps to solve error code 0x80248014, so you can check for updates normally again:

  1. Right-click on the Start Menu button, and choose Command Prompt (Admin)
  2. Enter the following command and press Enter:
    • net stop WuAuServerror code 0x80248014
  3. Now, past the following into Search and press Enter: %windir%
  4. In Windows folder, find SoftwareDistribution folder, and rename it to SDolderror code 0x80248014 windows10
  5. Open Command Prompt (Admin) again, and enter the following command:
    • net start WuAuServerror code 0x80248014 windows 10
  6. Try to check for updates again

This error probably occurred because of the corrupted update file, which we removed by renaming SoftwareDistribution folder.

Most users have reported that removing the Software Distribution folder helped them to solve error code 0x80248014, and I hope it will help you, as well.

Solution 2 – Delete Software Distribution folder

Software Distribution folder is the most important Windows folder for updates. Namely, all updates files and data are stored in this folder.

So, if there’s some corruption inside it, you’ll likely have problems installing updates. So, we’re going to reset this folder, in order to resolve the problem.

But before we reset the Software Distribution folder, we need to stop the Windows Update service:

  1. Go to Search, type services.msc, and go to Services.
  2. In Services list, search for Windows Update.
  3. Right-click and go to Properties, then choose Disable.
  4. Restart your computer.

Now that the Windows Update service is disabled, let’s go and delete (rename) the SoftwareDistribution folder:

  1. Navigate to C:Windows and find the SoftwareDistribution folder.
  2. Rename folder to SoftwareDistribution.OLD (you can delete it, but it’s safer if we just leave it there).
  3. Restart your computer.

Once you do that, go and re-enable the Windows Update service:

  1. Once again navigate to Services and find Windows Update and, in Properties, change from Disabled to Manual.
  2. Restart your computer once again.
  3. Check for updates.

Learn more about deleting the Software Distribution folder by reading this guide.

Solution 3 – Run the Troubleshooter

If you’re still experiencing this update error, you can also try the new Troubleshooter in Windows 10.

This troubleshooter deals with a wide range of system issues, including update errors. But it’s only available in Windows 10 Creators Update or later.

Here’s how to use the Windows 10 Troubleshooter:

  1. Go to Settings.
  2. Head over to Updates & Security > Troubleshoot.
  3. Now, click Windows Update, and choose Run the troubleshooter.
  4. Follow further on-screen instructions.

Alternatively, you can use a third-party troubleshooting tool. Choose one from our fresh list!

Solution 4 – Run the SFC scan

Another troubleshooter you can try is the SFC scan. This is an universal tool that also deals with various system errors. Here’s how to run the SFC scan in Windows 10:

  1. Go to Search, type cmd in the Search box, and then right-click on Command Prompt,
  2. Click on Run as administrator. (If you are prompted for an administrator password or for a confirmation, type the password, or click Allow).
  3. At the Command Prompt, type the following command, and then press ENTER: sfc /scannow

Solution 5 – Run the DISM

And finally, the last troubleshooter I’m going to mention in this article is also the most powerful one – Deployment Image Servicing and Management (DISM).

So, if the previous two troubleshooters failed to resolve the problem, you can as well try with this one.

Here’s how to run DISM in Windows 10:

  1. Open the Command Prompt as shown above.
  2. Enter the following command and press Enter:
      • DISM.exe /Online /Cleanup-image /Restorehealth
  3. Wait for the process to finish.
  4. Restart your computer.
  5. In case the DISM can’t obtain files online, try using your installation USB or DVD. Insert media and type following command:
      • DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
  6. Make sure to replace ”C:RepairSourceWindows” path of your DVD or USB.
  7. Follow further on-screen instructions.

Learn everything there is to know about DISM from our comprehensive guide!

Solution 6 – Flush DNS

And finally, if none of the previous solutions worked the last thing we’re going to try is flushing the DNS. Here’s how to do that:

  1. Start Command Prompt as administrator. To do that press Windows Key + X and choose Command Prompt (Admin) from the menu.
  2. When Command Prompt opens, enter the following lines:

    • ipconfig /release
    • ipconfig /flushdns
    • ipconfig /renew
  3. Close Command Prompt and restart your PC.

Unable to Complete Purchase in Windows Store

The same error code appears for different problem, as well. Reportedly, some users were unable to download or buy apps from Windows Store, due to a same error.

Solution 1 – Run the WSReset cript

Probably the most effective way to deal with this error code is running a WSReset command, which will reset Windows Store to its optimal defaults.

To run WSReset, just go to Search, type wsreset.exe and press Enter. The process will complete automatically, and your Windows Store will be reset to default.

Solution 2 – Run the Troubleshooter

We’re going to run the Troubleshooter once again, but this time, we’ll be checking the hardware:

  1. Go to Settings.
  2. Head over to Updates & Security > Troubleshoot.
  3. Now, click Hardware & devices, and choose Run the troubleshooter.
  4. Follow further on-screen instructions.

An error occurred while loading the troubleshooter? Don’t panic! Check out our guide to solve the problem!

Solution 3 – Disable UAC

And finally, let’s try with disabling the User Account Control, as well:

  1. Go to Search and type user account. Choose User Account Control from the menu.
  2. User Account Control Settings window will appear. Move the slider all the way down to Never notify and click OK to save changes.

Editor’s Note: This post was originally published in October 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.