How to fix mobile hotspot not working in Windows 11

Matthew Adams
by Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it. He is passionate about... Read more
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  • Windows 11's mobile hotspot not working problems can be caused by outdated network adapter drivers, Bluetooth, firewalls, Airplane mode, and even registry issues.
  • Editing the registry might help you fix the We can’t set up mobile hotspot error in Windows 11.
  • Some built-in troubleshooters also come in handy for fixing network-related issues that stop mobile hotspot from working.
  • Disabling certain Windows 11 network and device features can solve the problem for good too. 
How to fix mobile hotspot not working in Windows 11
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Mobile hotspot is a handy Windows 11 network feature. When enabled, you can share your PC’s Wi-Fi Internet connection with other devices.

However, the mobile hotspot feature might not always work as expected in Windows 11. For example, some users need to fix a grayed-out mobile hotspot setting. The annoying We can’t set up mobile hotspot error is another widely cited issue that can arise when users try to enable the feature.

Are you among those who need to solve the mobile hotspot not working problem? If so, the potential Windows 11 resolutions below might help you get that feature working in no time.

Why is my mobile hotspot not working in Windows 11?

Mobile hotspot can stop working because of network-related issues or certain Windows 11 features that interrupt the hotspot connection. These are some of the more common reasons to consider:

  • Airplane mode is enabled: The Airplane mode disables wireless connections, which means you can’t utilize mobile hotspot with that feature enabled
  • Bluetooth: Bluetooth can also interrupt mobile hotspot connections
  • Outdated network drivers: A network-related issue for mobile hotspot can be due to outdated network adapter drivers
  • Firewalls: Windows 11’s built-in firewall, or others incorporated in antivirus software, can feasibly get in the way of mobile hotspot connections

What can I do if the Windows 11 mobile hotspot isn’t working?

1. Run Windows 11’s Network Adapter troubleshooter

  1. Click Windows 11’s Start button.
  2. Select the Settings app that’s pinned to the Start menu.
    Pinned Settings app windows 11 mobile hotspot not working
  3. Next, click Troubleshoot on the System tab.
  4. Click the Other trouble-shooters options to bring up a list of troubleshooters.
    Other trouble-shooters windows 11 mobile hotspot not working
  5. Press the Run button for the Network Adapter troubleshooter.
    Run button windows 11 mobile hotspot not working
  6. Click the All network adapters radio button within the troubleshooter’s window.
  7. Press the Next button to proceed.

2. Disable Airplane mode

  1. Press the Windows + I keyboard shortcut that opens Settings.
  2. Select the Network & internet tab.
    Flight mode option windows 11 mobile hotspot not working
  3. Turn off the Flight mode setting if it’s enabled.

3. Disable Bluetooth

  1. Click Start on the taskbar.
  2. Select Settings within the Start menu to open that app’s window.
  3. Next, select the Bluetooth & devices tab.
  4. Click the Bluetooth option’s toggle button to turn that feature off.
    Bluetooth option windows 11 mobile hotspot not working

4. Start the Mobile Hotspot Service

  1. Launch Run with the Windows key + R hotkey for that accessory.
  2. To open Services, type this text into the Open box and click OK: services.msc
  3. Next, double-click the Windows Mobile Hotspot Service to open a properties window for it.
    Windows Mobile Hotspot Service windows 11 mobile hotspot not working
  4. Click the Start button.
    The Start button windows 11 mobile hotspot not working
  5. Select Apply to save the newly selected settings.
  6. Click OK to close the Windows Mobile Hotspot Properties window.
  7. If the Windows Mobile Hotspot service is already running, right-click that service and select the Restart option instead.

5. Change the network adapter’s settings

  1. Open the Settings app as covered in the first couple of steps in resolution one.
  2. Select the Network & internet tab to open it.
  3. Click Advanced network settings on the Network & internet tab.
    Advanced network settings windows 11 mobile hotspot not working
  4. Then select More network adapter options under Related settings.
    More network adapter options windows 11 mobile hotspot not working
  5. Right-click the network adapter for your mobile hotspot to select Properties.
    The Properties option windows 11 mobile hotspot not working
  6. Select the Sharing tab on the properties window.
  7. Deselect the checkbox for the Allow other network users to connect through this computer’s Internet connection option.
    The Allow other network users to connect through this computer's internet connection option windows 11 mobile hotspot not working
  8. Then click the OK button.
  9. Thereafter, click the Power and Restart options on Windows 11’s Start menu.

6. Update your PC’s Wi-Fi driver

  1. Hold the Windows key and press X at the same time.
  2. Select Device Manager to bring up that utility’s window.
    Device Manager shortcut windows 11 mobile hotspot not working
  3. Next, double-click Network adapters to extend that Device Manager category.
  4. Right-click your PC’s Wi-Fi network adapter to select an Update driver option for it.
    The Update driver option windows 11 mobile hotspot not working
  5. Click Search automatically for drivers to initiate an automatic driver scan and update.
    Search automatically for drivers option windows 11 mobile hotspot not working

There might still be a newer driver available for your PC’s network adapter even if the Update Driver determines the best one is already installed.

Scanning your PC with a driver updater utility will tell you if your network adapter has an updated driver, so give a try to DriverFix in that regard.

7. Turn off Windows Defender Firewall

  1. First, press the Windows key and S at the same time to bring up the search box.
  2. Type Windows Defender Firewall in the search box.
  3. Click Windows Defender Firewall to open that Control Panel applet.
  4. Next, select the Turn Windows Defender Firewall on or off option.
    Turn Windows Defender Firewall on or off windows 11 mobile hotspot not working
  5. Select the radio buttons for the Turn off Windows Defender Firewall options.
    The Turn off Windows Defender Firewall option windows 11 mobile hotspot not working
  6. Press the OK button to confirm.

If your PC has a third-party antivirus utility installed on it, try turning that off as well. Right-click the antivirus utility’s icon in Windows 11’s system tray to look for a disable (turn off) setting. Then select the Disable option to temporarily turn off the antivirus software, if possible.

8. Edit the registry

  1. Click the Search taskbar button (the one with the magnifying glass icon).
    The magnifying glass icon windows 11 mobile hotspot not working
  2. To find Registry Editor, enter the keyword regedit in the Type here to search box.
  3. Select Registry Editor within the search results to open its window.
  4. Now open the following key within Registry Editor’s windows: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WlanSvc\Parameters\HostedNetworkSettings\
    The HostedNetworkSettings key windows 11 mobile hotspot not working
  5. Select the the HostedNetworkSettings key.
  6. Then right-click the HostedNetworkSettings REG_BINARY in the right pane of Registry Editor and select Delete.

9. Reset your network

Note icon
NOTE
Resetting the network deletes saved Wi-Fi networks. Therefore, you’ll have to reconnect your PC to an Internet connection afterward. This is recommended as a last resort resolution for resolving a wide range of network issues, mobile hotspot ones included.

  1. Open Settings as outlined in steps one and two of the first resolution.
  2. Click the Network & internet tab that’s on the left side of the Settings window.
  3. Select Advanced network settings to open further options.
  4. Click Network reset to bring up that option.
    Network reset windows 11 mobile hotspot not working
  5. Press the Reset network button.
    The Reset now option windows 11 mobile hotspot not working
  6. Select Yes on the confirmation prompt that pops up.

Who can I contact about fixing mobile hotspot?

Microsoft’s support service for Windows 11 might be able to help fix the mobile hotspot not working problem. The Contact Microsoft Support page includes a Get support link you can click to open a Describe your issue text box. Fill out that text box, and select the Get help and Contact Support options.

Or you can add a post about that to the Microsoft community forum for Windows. Click Ask a question on that forum to open a text editor. Then you can submit a forum post question about fixing the mobile hotspot issue with the text editor.

Yet, you might not need to contact any support service about mobile hotspot not working. The potential resolutions specified above can feasibly solve a wide range of mobile hotspot errors. So, give some of those solutions a try first.

Remember that there are also various third-party Wi-Fi hotspot apps you can enjoy on Windows 11. You don’t necessarily have to fix mobile hotspot to establish a Wi-Fi hotspot in Windows. Our Wi-Fi hotspot software solutions guide give tells you all about the best ones.

Of course, there might be more ways you can fix mobile hotspot not working problems. Users who have discovered different resolutions for fixing Windows 11’s mobile hotspot feature are welcome to share their tips below.

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