Blizzard, the sovereign leader in MMO genre, offers a great desktop client that still doesn’t shy from issues of its own. One of the recently-reported problems concerns a stuck in the initializing screen.
This, so to say error, occurs especially during the download and installation process of one of the offered games. Mostly with the recently-introduced Destiny 2.
In order to help you overcome this issue and finally put your hands on long-expected FPS title, we provided 6 viable solutions. So, make sure to check them out and, hopefully, address the problem at hand.
How to fix Blizzard app stuck on initializing in 6 steps
- Run Blizzard app with administrative permissions
- Disable background programs
- Check the connection
- Clear app’s cache
- Restart download with different folder location
- Update the client
Solution 1 – Run Blizzard app with administrative permissions
Even before the revamped Blizzard app was introduced, system permissions posed as a problem for a lot of gamers. In order to create changes, download, install and, configure game installations, Blizzard’s desktop client needs administrative permissions.
Some users advised to change the compatibility mode, too. However, since the Blizzard app is frequently updated and optimized for various Windows iterations, it’s safe to say this isn’t needed.
Follow the instructions below to run the Blizzard app as an administrator:
- Right-click on the Blizzard app’s desktop shortcut and open Properties.
- Select the Compatibility tab.
- Check the ”Run this program as an administrator” box.
- Save changes and start the app.
That should resolve the halt. On the other hand, if you’re still stuck at the initializing screen, make sure to move on.
Solution 2 – Disable background programs
This here is paramount. Programs that function in the background have caused and can cause a lot of issues. In addition, the special emphasizes goes to connection-dependent programs that hog on your bandwidth.
These are some background programs that can provoke issues:
- Download managers and torrent clients.
- VoIP programs like Skype.
- Voice chat in-game programs like Ventrilo.
For that purpose, we advise you to, either ”kill” these programs individually within the Task Manager or start your PC in with a selective startup. Follow the instructions below to perform the latter:
- In the Windows Search bar, type msconfig.msc and open System Configuration.
- Under the General tab, select the Selective startup.
- Uncheck the ”Load startup items” box.
- Now, navigate to the Services tab.
- Check the ”Hide all Microsoft services” box.
- Click on the Disable all and then OK to confirm changes.
- Finally, restart your PC and start the Blizzard again.
Solution 3 – Check the connection
In 90% of situations, the main culprit for the initializing stall lies within the connection issues. Either your bandwidth is too slow, Blizzard servers are busy (that’s common with every new game introductions), or something’s wrong with your router or modem.
In order to make sure that everything in this department is working as intended, make sure to try the workarounds we presented below:
- Use wired, LAN connection instead of the wireless one. The wireless connection is mostly unstable and it’s not recommended for downloading or updating games.
- Enable the highest download rate.
- Restart your router and modem. Wait for a minute or so and power on your equipment.
- Reset router to default settings.
- Make sure that needed ports are open.
- Flash the DNS.
- Run Internet connection or Network adapter troubleshooters. Navigate to Settings > Update & security > Troubleshoot, and run both tools, respectively.
Solution 4 – Clear app’s cache
Additionally, after some time of extensive use, the Blizzard app will accumulate a lot of redundant files. Those can slow down the app and cause various issues.
Moreover, some stored app files can get corrupted or incomplete which will, eventually, result in additional issues. Therefore, it’s advised to delete those files and move from there.
Follow the steps we provided below to locate and remove application’s cache files:
- Close the Blizzard app completely. This includes closing the client from the notification area, too.
- Right-click on the Taskbar and open Task Manager.
- Kill all Blizard app-related processes.
- Now, navigate to the system partition (C:).
- Enable Hidden items.
- Open Program Data.
- Delete Battle.net folder and restart your Blizzard desktop client.
Solution 5 -Restart download with a simple trick
Some resourceful users decided to take matters into their own hands and managed to resolve the problem with certain games that get stuck at the initialization screen.
Namely, it seems that the stall is resolved with one simple trick. Allegedly, all you need to do is to move the installation folder from the original path, move it back again, and continue with the downloading.
Therefore, follow the steps below to do so on your PC and maybe you’ll overcome the initializing screen. Moreover, the download should resume as intended.
- Stop the downloading process within the Blizzard app.
- Navigate to C:Program Files (x86) and drag the game’s installation folder to the Desktop background.
- Open the Blizzard app and navigate to the game which caused the halt.
- Click ”Install” and leave it at the Location selection screen.
- Move the installation folder back in Program Files.
- Select the default location and resume with the installation.
After that, the download speed vastly improved and, which is more important, the initializing screen halt was gone.
Solution 6 – Update the client and wait
Finally, if none of the previous solutions worked, we can only advise you to keep your Blizzard app up-to-date and wait. We’re aware that Blizzard is being sloppy sometimes, but, eventually, the problems like the one with the Destiny 2 distribution, we’ll be sorted out.
That should conclude it. In case you have questions or additional solutions regarding the stuck on the initializing screen, make sure to share them with us. You can do so in the comments section below.
RELATED STORIES YOU SHOULD CHECK OUT:
- Blizzard drops support for World of Warcraft, Diablo III on Windows XP and Vista
- Destiny 2 lost 80% of players in just 6 weeks
- Destiny 2 Xbox One issues roundup: Connection issues, freezes, and more
- Fix: Overwatch update stuck at 0 b/s