How to fix Google Maps problems on Windows 10

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Home » Fix » How to fix Google Maps problems on Windows 10

Google Maps is a great service, but sometimes users reported various Google Maps problems on their PC. These problems can be minor glitches, but some problems can prevent you from using Google Maps completely, so today we’re going to show you how to fix them.

Google Maps is a useful service, but sometime issues with it can occur. Speaking of issues, here are some common problems that users reported:

  • Google Maps not working with Chrome – Many users reported that Google Maps isn’t working properly in Chrome. This can be a problem, but most of our solutions are for Google Chrome, so you should be able to fix the problem easily.
  • Google Maps not working properly – This problem can sometimes occur due to your browser or your Google account. To fix the issue, sign out of your Google account and try to use Google Maps again. If that doesn’t work, try a different browser.

Google Maps problems, how to fix them on Windows 10?


  1. Sign out of your Google account
  2. Try using a different browser
  3. Clear your cache and cookies
  4. Try using Incognito mode
  5. Disable all extensions
  6. Make sure that your browser is up to date
  7. Reset Google Chrome
  8. Reinstall your browser

Solution 1 – Sign out of your Google account

If you have a Gmail or a YouTube account, you definitely have a Google account as well. According to users, sometimes a Google account can interfere with Google Maps and cause various issues. However, you can fix that simply by signing out of your Google account.

This is fairly simple to do, and you can do it by following these steps:

  1. Open your browser and go to Google’s website.
  2. In the top-right corner you should see your account button. Click it and choose Sign out from the menu.
    sign out google maps problems

After doing that, try to access Google Maps and check if it works. Bear in mind that this is just a workaround, and if you choose to sign out of your Google account, you’ll sign out of other Google’s services.


Solution 2 – Try using a different browser

According to users, sometimes Google Maps problems can appear only in a specific browser. To fix this problem, users are suggesting to try running Google Maps in a different browser. Apparently, Google Maps works perfectly in Firefox while the issue appears only in Chrome.

However, you don’t have to download and use Firefox in order to troubleshoot this issue, you can just use Microsoft Edge and check if it works.


Solution 3 – Clear your cache and cookies

According to users, sometimes Google Maps problems, such as a blank map can occur due to your cookies. Many websites use cookies to store certain temporary data on your PC, but if your cookies get corrupted, you might encounter this issue. However, you can fix the problem simply by clearing your cache and cookies.

This is quite simple to do, and you can do it by following these steps:

  1. Open your browser.
  2. Click the Menu icon in the top-right corner. Select Settings from the menu.
    settings menu google maps problems
  3. A Settings tab will now appear. Scroll to the bottom of the page and click Advanced.
    advanced settings google maps problems
  4. Now choose Clear browsing data.
    clear cache google maps not working
  5. Set the Time range to All time. Now click the Clear data button.
    clear cache google maps issues

After the process is finished, the cache will be cleared and the issue should be resolved completely.


Solution 4 – Try using Incognito mode

In some cases, Google Maps problems can occur due to your extensions or cache. One way to troubleshoot this issue is to try opening Google Maps in Incognito mode. In case you don’t know, Incognito mode is a special mode that will open a new browser window and allow you to surf the web without any extensions.

In addition, this mode won’t save any cache or history on your PC. To enter Incognito mode, do the following:

  1. Click the Menu icon in the top-right corner.
  2. Select New incognito window from the menu.
    incognito window google maps issues

After doing that, try opening Google Maps in Incognito mode. If Google Maps works in Incognito mode, it means that the problem is your cache or your extensions.


Solution 5 – Disable all extensions

Many users use various extensions in their browsers in order to enhance their functionality. However, sometimes these extensions can cause issues with certain websites and services. If you have Google Maps problems, it’s possible that one of your extensions is causing the problem. To fix the problem, it’s advised that you find and disable all extensions and check if that solves the issue. To do that, follow these steps:

  1. Click the Menu icon in the top-right corner. Select More tools > Extensions from the menu.
    extensions google maps
  2. A list of all installed extensions will appear. Click the switch next to the extension’s name to disable it. Repeat this step until you disable all extensions.
    google maps not working extensions
  3. After all extensions are disabled, restart your browser and check if the problem is still there.

If the issue doesn’t appear anymore, it’s certain that one of the available extensions was causing the issue. To pinpoint the cause, you need to enable extensions one and try to recreate the issue. Once you find the problematic extension, disable it or remove it and the issue will be permanently resolved.


Solution 6 – Make sure that your browser is up to date

According to users, if you’re having Google Maps problems, it’s possible that the issue is caused by your browser. Sometimes there might be certain glitches in your browser, and the best way to deal with them is to make sure that your browser is up to date.

Usually your browser automatically updates itself, but you can also check for updates manually. To do that, follow these steps:

  1. Click the Menu icon in the top-right corner. Select Help > About Google Chrome.
    about chrome google maps not working
  2. A new tab should now appear and Google Chrome will try to download the latest updates.
    update chrome google maps not working

After the latest updates are installed, check if the problem is still there.


Solution 7 – Reset Google Chrome

According to users, in some cases the problems with Google Maps can occur due to your settings. Sometimes your browser might not be configured properly, and that can cause this and many other problems.

However, you can fix most of these issues by resetting Google Chrome to the default. This is fairly simple, and by doing so you’ll revert your settings to the default and fix all sorts of issues along the way. This is fairly simple to do, and you can do it by following these steps:

  1. Open the Settings tab in Chrome, scroll all the way down and click on Advanced.
  2. Now click the Reset settings in Reset and clean up section.
    reset chrome google maps not working
  3. Click the Reset button.
    google maps not working reset

After doing that, Chrome will reset to the default settings and the issue should be resolved. Bear in mind that resetting Chrome will remove all your extensions and browsing history, so you might want to sync them or back them up.


Solution 8 – Reinstall your browser

If problems with Google Maps keep appearing, perhaps you might be able to fix the problem simply by reinstalling Google Chrome. There are several ways to do that, but the best method is to use uninstaller software.

In case you don’t know, uninstaller software is a special application that can completely remove any application from your PC. Unlike regular uninstall process, uninstaller software will remove all files and registry entries associated with the application you’re trying to remove. By doing so, you’ll ensure that the application is completely removed.

Once you remove Chrome completely, install it again and check if the problem is still there. Alternatively, you can try using the Beta or the Canary version and check if they work. These two versions are intended for testing, but they usually have the latest patches available, so you might want to try them as well.

Google Maps is an incredibly useful service, but sometimes problems with it can occur. If you’re having issues with Google Maps on Windows 10, be sure to try all solutions from this article and let us know which solution worked for you.

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