8 Ways to Fix Google Maps if It’s Not Working on Your PC

Conflicting extensions or add-ons may cause this issue

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Affiliate Disclosure
  • Google Maps is an extremely popular route planning tool that can be used as a web app.
  • This service is compatible with most browsers, but we recommend Opera, Chrome, and Safari for the best experience. 
  • As a last resort to fixing the error, you should consider reinstalling your browser and trying the service again. 
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Do you have issues with Google Maps not working on PC? Here is all you should keep in mind.

In the Google Chrome software, Google Maps is the built-in map viewer for the Google search engine, but several customers have lately claimed that the machine becomes startled while using Google Maps on their PC or Mac.

These customers claim that every time they attempt to view Maps through Google Chrome, the browser window freezes and eventually crashes after a short period of inactivity.

After carefully examining the problem, we have reached some findings and will outline the best remedies in this paper. And whether Google Maps is not working on Windows 10, 11, or Chrome, we will fix it.

Why does Google Maps keep crashing on PC?

Google Maps is a very stable service, and most users should have a seamless experience; however, there are cases it may crash your PC or become responsive.

Here are a few reasons why this may happen:

  • Overclocking of your PC caused by too many open tabs of applications
  • Conflicting extensions or add-ons
  • Conflicting bit version

Other than this, users have also complained about other errors using the service. The two most common are:

  • Google Maps not working with Chrome – Many users reported that Google Maps isn’t working correctly in Chrome. This can be a problem, but most of our solutions are for Google Chrome, so you should be able to fix the problem quickly.
  • Google Maps not working properly – This problem can sometimes occur due to your browser or Google account. To fix the issue, sign out of your Google account and try to use Google Maps again. If that doesn’t work, try a different browser.

Whatever the reason, our solutions should be helpful.

Does Google Maps work in all browsers?

Google Maps is a stable geolocation service that works with almost every browser. However, to use it and get the best out of its functionality, including viewing 3d imagery, we recommend using the latest versions of the following browsers:

  • Opera
  • Google Chrome
  • Safari
  • Edge
  • Firefox

Check your browser if your machine satisfies the minimum criteria, but you cannot see Maps with 3D in its entirety. The WebGL tech used to create 3D pictures is often blocked by browsers.

How do I get Google Maps to work on my computer?

1. Try using a different browser

According to users, sometimes Google Maps problems can appear only in a specific browser, so we recommend trying Google Maps in a different browser.

use google maps in opera

Better yet, change your browser altogether. And since we’re here, why not try Opera?

You’ll surely be amazed by the multitude of features that come with this browser and how easy it is to navigate between various tabs, workspaces, and built-in social media chat apps.

The tool has customized versions for PC, mobile (including older phones), Mac, or Linux. Besides, you can synchronize the Opera browser across all your devices to easily manage all the settings.

Starting from the basic version, you can bring your flavor to the browser, adding icons, sidebars, workspaces, and bookmarks for ease of access and a better-organized workflow.

As for switching between multiple tabs and web pages, you can name each of your workspaces, hide them if necessary and save relevant pages all in one place to ensure that you don’t mix things up or that they interfere.


Keep Google Maps in a handy separate workspace in Opera for easy instant access anytime, anywhere.

2. Sign out of your Google account

  1. Launch your browser.
  2. Navigate to any google service like Gmail, for instance.
  3. Click on your profile picture and select Sign out of all accounts.
    google maps not working on pc
  4. After that, try to access Google Maps and check if it works.

Bear in mind that this is just a workaround, and if you choose to sign out of your Google account, you’ll be signed out of other Google services.

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Your Google account may interfere with the mapping app, so this solution should work. The only problem is that Maps won’t pre-load your favorite places and all of the settings you already made.

3. Clear your cache and cookies

  1. Click on the browser’s menu (3 vertical dots) at the top right corner.
    google maps not working on pc
  2. From the options, select More tools, then Clear browsing data.

  3. On the next window, click the Basic tab, then select a Time range from the menu.
    google maps not working on pc
  4. Check the Browsing historyCookies and other site data, Cached images and files options, and click the Clear data button.
    google maps not working on pc
  5. Restart your browser and navigate to Maps.

4. Try using Incognito mode

  1. Launch the browser.
  2. Click the menu icon in the top-right corner.
    google maps not working on pc
  3. Select New incognito window from the menu.
  4. After doing that, try opening Google Maps in Incognito mode.

If Google Maps works in Incognito mode, the problem is your cache or extensions.

5. Disable all extensions

  1. Launch the browser.
  2. Click on the menu icon at the top right browser corner.
    google maps not working on pc
  3. Select More tools, then Extensions.
  4. A list of all installed extensions will appear. Click the switch next to the extension’s name to disable it. Repeat this step until you disable all extensions.
    google maps not working extensions
  5. After extensions are disabled, restart your browser and check if the problem is still there.

If the issue doesn’t appear anymore, one of the available extensions was undoubtedly causing the problem. To pinpoint the cause, you need to enable your extensions individually and try to recreate the issue.

Once you find the problematic extension, disable or remove it, and the issue will be permanently resolved.

6. Update your browser

  1. Launch the browser.
  2. Click on the menu icon at the top right browser corner.
    google maps not working on pc
  3. Click on Help, then select the About Google Chrome option.
    google maps not working on pc
  4. Chrome will automatically check for an update.

After installing the latest updates, check if the problem is still there.

Usually, the updates are installed automatically, but just in case, you can also use this method to update manually (sometimes ahead of schedule) to get all the browser improvements.

7. Reset Google Chrome

  1. Launch the browser.
  2. Click on the menu icon at the top right browser corner.
    google maps not working on pc
  3. Click Settings.
    google maps not working on pc
  4. On the left pane, click Reset and clean up, then select Restore settings to their original defaults on the right pane.
  5. Click the Reset settings button.
    google maps not working on pc

Google Maps not working on Chrome should be resolved since you will eliminate all possible glitches, temporary files, and unwanted extensions that sometimes interfere with specific programs.

Remember that resetting Chrome will remove all your extensions and browsing history, so you might want to sync them or back them up.

8. Reinstall your browser

  1. Click the Start menu, type control panel, then select Uninstall a program.
  2. Select Google Chrome from the program list, and click the Uninstall option.

  3. Download Chrome.
  4. Double-click on the exe file to start and follow the install wizard.

If problems with Google Maps keep appearing, perhaps you might be able to fix the problem simply by reinstalling Google Chrome. There are several ways to do that, but the best method is to use uninstaller software.

In case you don’t know, an uninstaller software tool is a unique app that can completely remove any application from your PC. So it is a better option for uninstalling the browser.

Unlike the regular uninstall process, uninstaller software will remove all files and registry entries associated with the application you’re trying to remove.

What can I do if Google Maps is not showing my location on desktop?

A few users have complained that Google maps do not show their locations. In addition to all the fixes mentioned, you must make sure that you allow your device to show your location.

When Google asks to allow the site to see your location, let it. If, after enabling it, it still does not show your location, try restarting the device and the browser.

We often see complaints of Google Maps not working on PC in Windows 7, but it still is a problem for the more recent Windows 11.

You have read this far, so we hope the error of Google maps not working on PC is resolved. Note that not every solution may work for you. It is ok to skip around till you find one that truly works.

In some cases, you may get the error message please contact your organization administrator for access. If this is the case, you are likely on a network restricting access to Google Maps. Only the network admin will be able to resolve such instances.

Other times, you may get the error message we are sorry, but you do not have access to Google Maps. Simply make sure you are logged in with a Google email address.

Which of the solutions worked for you? Let us know in the comments below.

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