The remote device or resource won’t accept the connection error [QUICK STEPS]

Andrew Wafer
by Andrew Wafer
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Network issues are most likely the most annoying problems that can be experienced, regardless of the Windows version that’s installed on your computer.

However, if you’re using Windows 10 and if you are still trying to find the perfect way to fix ‘The remote device or resource won’t accept the connection’ malfunction, don’t panic and read all this article.

But before resuming the troubleshooting steps you should learn more about what’s causing this network problem.

Depending on each situation, we can identify several causes which might include: a proxy setting was enabled on Windows 10; you made changes within the Microsoft Edge web browser app; you changed the default settings of the antivirus program that’s running on your computer; the Firewall settings aren’t set properly; there is something wrong with your IP config.

The result is that you can’t navigate towards your favourite web pages – actually you cannot establish any network connections, even if everything used to work normally.

The scenario that’s most likely to happen is this one: you try to access a certain web page and you get an error message saying that the webpage cannot be displayed.

You then run the diagnostic sequence indicated by your browser and you see the following prompt: ‘The remote device or resource won’t accept the connection’.

Note: it doesn’t matter what web browser you are using as this error can occur on Microsoft Edge, Google Chrome, and so on.

At this point you should start the troubleshooting process available below.

The remote device or resource won’t accept the connection [FIX]

Solution 1 — Turn off proxy settings

  1. Click on the Search icon – it is located right next to the Windows Start button and it’s the same with the Cortana action key. Or you can press the Win+R keyboard buttons in order to launch the Search box.
  2. In the Search field type inetcpl.cpl and press Enter.internet properties windows 10
  3. This command will bring up Internet Properties.
  4. From the window that will be displayed switch to ‘Connections’ tab.
  5. Then, choose the ‘LAN settings’ field.lan settings
  6. From the ‘Local Area Network Settings’ window uncheck the ‘Use a proxy server for your LAN’ option. ‘Automatically detect settings’ must be still checked though.
  7. Apply these changes.
  8. Restart your web browser and try to connect as the steps from above should have fixed ‘The remote device or resource won’t accept the connection’ issue.

If the problem is still there, try to apply the methods that are explained below.

Sometimes, the proxy can’t be disabled no matter what you do. We’ve prepared a simple guide just for such an occasion.

Solution 2 — Reset Microsoft Edge to factory settings

  1. As already explained above, go to Internet Properties.
  2. From there, switch to the Advance tab.
  3. From the bottom of that window click on the ‘Reset’ button.reset ie windows 10
  4. Click on ‘Ok’ if you get an alert and choose ‘Reset’ from the window that will be then displayed.
  5. That’s all; your Edge will be now restored back to its default settings.

Solution 3 — Reset the gateway IP address

  1. Apply all the steps that are explained during the first ‘fix’ of this tutorial.
  2. Afterwards, bring the Search box and type cmd. Right-click on the first result and select Run as administrator to open Command Prompt with admin rights.
  3. In the cmd window type ipconfig/release and press Enter.
  4. Wait while the command is executed; then type ipconfig/renew and press Enter.
  5. Close the cmd window in the end and try to connect.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this guide.

The default gateway isn’t available on Windows 10? Count on us to solve the issue.

Solution 4 — Turn off antivirus protection and disable Firewall

Sometimes you can experience the network connection error in Windows 10 if the antivirus software isn’t set properly. The best way in which you can verify whether the issue is caused by the antivirus program or not is to temporarily disable it.

Also, you should temporarily disable Firewall protection. After that, try to connect and if everything works without any problems, change your antivirus settings accordingly.

You want to check if the firewall is blocking a certain port or a feature? Follow the simple steps from this guide to find out.

Did you know that your antivirus can block the internet connection? Check out this guide to find out more.

Hopefully you can now successfully use your network connections without any problems. If you are still getting the same ‘The remote device or resource won’t accept the connection’ error let us know in the comments below.

Also, leave there any other questions you may have and we’ll surely check them out.