Fix: Windows 10 Can’t Connect To This Network

Internet access is crucial for many users, and there have been reports that users are getting Windows 10 can’t connect to this network”  message while trying to establish internet connection. This can be a big problem, but there there are few ways to fix this issues.

How To Fix “Windows 10 Can’t Connect To This Network”?

Fix – Windows 10 can’t connect to wireless network


Solution 1 – Uninstall your network adapter

If you can’t connect to wireless network on Windows 10, perhaps the problem is your wireless adapter, and it’s advised that you uninstall its drivers and allow Windows 10 to install them again. To do that, follow these steps:

  1. Press Windows Key + X and choose Device Manager from the list.
    device-manager
  2. When Device Manager starts, locate your network adapter and right click it.
  3. Choose Uninstall. If asked, check “Delete the driver software for this device” and click OK.
    uninstall-driver
  4. After the driver has been uninstalled, restart your computer and Windows 10 will automatically install the new driver.

Solution 2 – Update your network adapter drivers

Sometimes issues with wireless network are caused by outdated driver, and in order to fix “Windows 10 can’t connect to network” error you’ll have to download latest drivers for your network adapter. To do this you’ll need a computer or any other device with working internet connection. Now you just need to visit the website of your network adapter manufacturer and download latest drivers for your network adapter. After installing the latest drivers, this issue should be resolved.

Updating drivers manually is very annoying, so we recommend you to download this driver updater tool (100% safe and tested by us) to do it automatically.

Solution 3 – Change channel width for your network adapter

“Windows 10 can’t connect to this network” message sometimes appears if the channel width of your wireless adapter isn’t set properly. To change the channel width, do the following:

  1. Press Windows Key + S and enter type network. Chose Network and Sharing Center from the list of results.

    network-and-sharing-center
  2. When Network and Sharing Center opens, click the Change adapter settings.
    change-adapter-settings
  3. Locate your wireless adapter and right click it. Choose Properties from the menu.
    network-connection-properties-right-click
  4. When Properties window opens, navigate to Advanced tab.
  5. Select the 802.11 channel width and change the value. Some users have reported that changing the value to 20 MHz has fixed the issue for them, but you might have to use a different value.
  6. Click OK to save the changes.

Solution 4 – Disable IPv6 on your computer and router

To solve “Windows 10 can’t connect to this network” error, sometimes you have to disable IPv6 network protocol. This do this in Windows 10, follow these steps:

  1. Open Network and Sharing Center.
  2. Find the Connections section and click your current connection.
    connection-network-and-sharing-center
  3. Connection status window will open. Click the Properties button.
    network-connection-properties
  4. Find Internet Protocol Version 6 (TCP /IPv6) and uncheck it.
    disable-ipv6
  5. Click OK button to save the changes.
  6. Restart your computer in order to apply the changes.

If the problem still persists, you might have to disable IPv6 on your router. Disabling IPv6 on your router is a complicated process, and it’s different for every type of router, so before you do that, check the your router’s instruction manual.

Solution 5 – Make sure that your adapter and router are using the same security type

In order to protect your data, wireless connections come with certain security types such as WPA2-PSK (AES) or WPA-PSK (AES). In order for your network connection to work properly, your router and computer need to use the same security type. You can set the security type for your router by following the instructions from your router’s instruction manual.

After you’ve set a specific security type on your router, you need to check if the same security type is being used on your computer as well. To do that, you need to follow these steps:

  1. Open Network and Sharing Center and click the Manage wireless networks.
  2. Find your wireless network, right click it and choose Properties.
  3. Go to Security tab, find Security type section and select the same security type that your router is using. You might have to try several different security types before you pick the right one.
  4. Click OK to save changes.

Solution 6 – Add the connection manually

  1. Open Network and Sharing Center.
  2. Click Set up a new connection or network.
  3. Choose Manually connect to a wireless network and click Next.
  4. Enter the requested information such as network name, security key and security type.
  5. Click Next to finish the process.

After you’ve created a new network connection, everything should be working without any problems. If the issue persists, try changing the security type of your new network.

Solution 7 – Change the wireless network mode

You can change the wireless network mode for your router and your wireless adapter, and in order for your network to work, your router and network adapter need to use the same or similar network mode. If you want to change network mode of your router, you’ll need to check the instruction manual, but in most cases it won’t be necessary to change wireless network mode on your router. To change the network mode on your computer, follow these steps:

  1. Open Network and Sharing Center.
  2. Click Change adapter settings, locate your wireless network adapter, right click it and choose Properties from the menu.
  3. When the Properties window opens, click the Configure button.
    configure-network
  4. Go to Advanced tab and from the list select Wireless mode.
    configure-network-advanced-1
  5. Now change the value of Wireless mode so it matches the value of Wireless mode on your router. In most cases 802.11b (or 802.11g) should work, but if it doesn’t, try experimenting with different options.

Solution 8 – Forget the wireless connection

If you’re having “Windows 10 can’t connect to this network” error, you might want to “forget” your wireless connection in order to fix this problem. To forget wireless network on Windows 10, do the following:

  1. Open Settings App and go to Network & Internet.
  2. Go to Wi-Fi section and click Manage Wi-Fi settings.
  3. Scroll down to the Manage known networks, select your Wireless network and click Forget.
  4. After you’ve done that, connect to the same wireless network again.

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Solution 9 – Disable and enable your wireless connection

In order to fix “Windows 10 can’t connect to this network” error, sometimes you just need to disable your connection and enable it again. To do that, follow these steps:

  1. Open Network and Sharing Center.
  2. Click Change adapter settings.
  3. Locate your wireless connection, right click it and choose Disable.
    disable-network-connection
  4. Right click the same connection again and choose Enable.

Solution 10 – Install the driver manually

Sometimes “Windows 10 can’t connect to this network” error is caused by a bad driver, and if that’s the case, you might have to manually install the driver in order to fix this error. To do that, follow these steps:

  1. Open Device Manager and find your network adapter.
  2. Right click it and choose Update Driver Software.
    update-driver-software
  3. Click Browse my computer for driver software.
    browse-my-for-driver-software
  4. Now click on Let me pick from a list of device drivers on my computer.
    browse-for-driver-software
  5. Make sure that Show compatible hardware is not checked.
    show-compatible-hardware
  6. Find your network adapter manufacturer and select the driver you wish to install.
  7. After you’ve installed the driver, restart your computer.

Solution 11 – Use ipconfig /release command

If “Windows 10 can’t connect to this network” message is preventing you from accessing internet, you can try to fix it by using the Command Prompt. To do that, follow these steps:

  1. Press Windows Key + X and from the list choose Command Prompt (Admin).
    command-prompt-admin
  2. When Command Prompt starts, enter the the following lines and after each line press Enter to run it:
    • ipconfig /release
    • ipconfig /renew
  3. Close Command Prompt and try to connect to the network again.

Solution 12 – Change your network adapter

If nothing else works, maybe you should change your network adapter. Certain USB WiFi adapters aren’t compatible with Windows 10, and if that’s the case, you might have to replace your current adapter with a newer model.

Fix – Windows 10 can’t connect to this network after upgrade

Solution 1 – Use Command Prompt

Some users are reporting that they are getting “Windows 10 can’t connect to this network” message after upgrade, and if you are having the same problem, you might want to try the following solution:

  1. Open Command Prompt as administrator.
  2. When Command Prompt starts, type the following and press Enter to run it:
    • reg delete HKCRCLSID{988248f3-a1ad-49bf-9170-676cbbc36ba3} /va /f
      command-prompt-1
  3. Now enter the following line and press Enter to run it:
    • netcfg -v -u dni_dne
      command-prompt-2
  4. Close Command Prompt and restart your computer.

Solution 2 – Uninstall ESET Smart Security / antivirus software

“Windows 10 can’t connect to this network” error can be caused by your antivirus, and users have reported that ESET Smart Security is associated with this error. According to the users, sometimes your Ethernet card might not be detected, so you’ll have to uninstall ESET Smart Security. To do that, follow these steps:

  1. Open Settings and choose System.
  2. Go to Apps & features section.
    apps-and-features
  3. Locate your ESET Smart Security software and click Uninstall.
  4. Restart your computer.

If you don’t use ESET Smart Security, you might want to uninstall the antivirus software that you’re currently using. Users have reported that other antivirus software such as BitDefender or Comodo firewall can also cause this issue. If your network connection starts working, you can install your antivirus software again. We have to mention that some users suggest that you need to uninstall your Ethernet driver as well in order to fix this issue.

Solution 3 – Check if IPv4 and IPv6 protocols are enabled

In some cases IPv4 and IPv6 protocols might get disabled after upgrade, and that can cause “Windows 10 can’t connect to this network” error. To fix this issue, you need to do the following:

  1. Open Network and Sharing Center.
  2. Click Change adapter settings.
  3. Find your adapter, right click it and choose Properties.
  4. Make sure that IPv4 and IPv6 protocols are enabled.
  5. Click OK and check if the issue has been resolved.
  6. If the issue still persists, repeat all the steps but this time enable all items in Properties window.

Fix – Windows 10 can’t connect to this network, enter an APN and try again

Solution – Enter new Internet APN

In most cases Internet APN is automatically set on your phone, but if for some reason your mobile data connection isn’t working, you might need to contact your mobile provider and ask it for APN information.

To add APN on your phone, do the following:

  1. Tap on Mobile network + SIM settings.
  2. Choose SIM settings > Add Internet APN.
  3. Now you’ll need to enter APN information.
  4. After you’re done, tap Save.

Like we said, you might have to contact your mobile provider in order to get your APN information, or you can search for it online from a different device.

Fix – Windows 10 can’t connect to this network and WEP problems

Solution – Create connection manually

We have already covered how to create a wireless connection manually in this article, but in order to connect to network that uses WEP security, you have to set Security type to WEP for your new connection. We should also mention that WEP security type isn’t the safest, and it’s advised that you switch to WPA2 security type. To do that, you’ll have to change Security type in your router and on your computer.

Fix – Windows 10 can’t connect to this network after waking from Sleep Mode

Solution 1 – Disable IPv6 / Change Power Management settings

We have already explained how to disable IPv6 in this article, but if you’re getting “Windows 10 can’t connect to this network” message after your computer wakes up from Sleep Mode, you need to do check Power Management settings for your adapter. To do that, follow these steps:

  1. Open Device Manager and navigate to the Network Adapters section.
  2. Locate your wireless adapter and right click it. Choose Properties from the menu.
    properties-driver
  3. Navigate to the Power Management tab.
  4. Uncheck Allow the computer to turn off this device to save power and save the changes.
    power-management

If you use USB network adapter, you’ll have to repeat this step for all USB devices in Device Manager.

Solution 2 – Change Power Options

  1. Press Windows Key + S and type Power Options. Choose Power Options from the list.
    power-options
  2. When Power Options window opens, find your selected power plan and click the Change plan settings.
    power-options
  3. Now click Change advanced power settings.
    changed-advanced-power-settings
  4. Navigate through the list and go to Wireless Adapter Settings > Power Saving Mode.
  5. Change its Setting to Maximum Performance and save the changes.
    wireless-adapter-power-saving

If this solution doesn’t work, you can also try changing your power plan to High Performance. To do that, follow these steps:

  1. Open Power Options.
  2. Select High performance power plan.
    high-performance-power-plan

Solution 3 – Turn off Connect to WiFi hotspots

If you’re getting “Windows 10 can’t connect to this network” message after waking from Sleep Mode, you might want to disable few Wi-Fi settings. To do that, follow these steps:

  1. Open Settings and go to Network & Internet.
  2. Go to Wi-Fi and click on Manage Wi-Fi settings.
  3. Make sure that “Connect to Wi-Fi hotspots” and “Send information about Wi-Fi connections to help discover nearby Wi-Fi” are turned off.

Few users have reported that this solution has worked for them, so you might give it a try.

Solution 4 – Disable and enable your network connection / turn on and off Airplane mode

In order to fix “Windows 10 can’t connect to this network” error, you can disable and enable your network connection to fix this problem. In addition, you can try turning Airplane mode on and off in order to fix this problem.

Fix – Windows 10 can’t connect to this network after password change

Solution – Forget your network, delete your network from Preferred networks list, check your security type

If you’ve recently changed your password for wireless network and now you’re getting “Windows 10 can’t connect to this network” message, you might want to “forget” your network connection. In addition, you need to check if your security type on your computer matches the security type on your router. We have already covered how to “forget” your network connection and how to change security type in this article.

In order to delete your network from Preferred networks list, do the following:

  1. Open Network and Sharing Center. Choose Change adapter settings.
  2. Locate your wireless adapter and right click it. Choose Properties from the menu.
  3. Click the Configure button and go to Wireless Networks tab.
  4. Delete your network from the Preferred networks list.
  5. Save the changes.

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“Windows 10 can’t connect to this network” error can be a big problem, and there are many causes for it, but we hope that our solutions have been helpful and that you’ve managed to resolve this issue.

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