Could not find the recovery environment error on Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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  • The Could not find the recovery environment error appear at the start of a PC reset procedure.
  • You need to start by creating a Windows 10 installation media using a USB stick.
  • It's not so hard to do that and when you try resetting your PC again you will have the requested media.
  • To bypass this error you can also try to use a system restore point.
How to fix the Could not find the recovery environment error on Windows 10
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Have you tried performing a system refresh on your Windows 10 operating system because it works slower than it is supposed to?

Some Windows 10 users are having issues with the error message Could not find the recovery environment which occurs just at the beginning of the refresh or reset process.

So, read the tutorial below and you will be able to fix the Could not find the recovery environment error message in Windows 10 and complete system refresh as you intended.

This error message mainly appears because your Windows 10 Installation media disk is broken or you just don’t have the installation media disk to begin with.

Following the tutorial below, you will learn how to properly make a Windows 10 installation media disk and start the system refresh process.


How can I fix the Could not find the recovery environment error?

1. Create Windows 10 installation media

1.1 Preliminary requirements for creating a Windows 10 installation media

  • USB stick that has at least 8 GB of space on it.
    Note: Be sure that you do not have any important data on the USB drive before you use it in this step.
  • Stable internet connection.

1.2 Create a Windows 10 installation media

  1. Insert the blank USB stick into your Windows 10 device.
  2. Download the Media Creation Tooldownload media creation tool windows 10
  3. On the pop-up window that appears, select the Save File button.
  4. After the download has finished, go to the directory where you have saved the executable file.
  5. Right-click or hold tap on the executable file and select the Run as Administrator option.
  6. Follow the on-screen instructions to create your installation media using the USB stick.
  7. After the process has finished, reboot your operating system.
  8. Unplug and plug in again the USB with the Windows 10 Installation media on it.
  9. Click on the Windows button and select the settings button (the cogwheel).
  10. Select the Update & Security option.
  11. Select the Recovery feature and select the Get Started button under the Reset this PC option.
  12. In the next screen you have to choose whether you want to keep your files or remove all and install Windows 10 fresh.
  13. With the USB stick plugged in you should no longer get the Could not find the recovery environment error.
  14. Follow the on-screen instructions to complete the system refresh.

Should you encounter any errors while running the Media Creation Tool, the following troubleshooting guide may help you. If nothing happens when you click on Run as administrator, don’t worry. We’ve got the right fix for you.

If you can’t reset your PC, we’ve got the right solution for you.


Can’t create a Windows 10 Installation Media? This amazing guide will help you fix that


2. Use a Restore Point

  1. Type control and select Control Panel from the results.
  2. In the Control Panel search box, type Recovery.
  3. Select Recovery from search results, click on Open System Restore and click on Next.system restore windows 10
  4. Choose the restore point that you want to use and then select Next and Finish.
  5. Once the process completes, go to Settings, select Update & Security, navigate to Recovery, select the Reset this PC option and check if the issue persists.

You can’t open Control Panel? Take a look at this step-by-step guide to find a solution.

If you’re interested in more info on how to create a restore point and how would that help you, take a look at this simple article to find out everything you need to know.

If the System Resore isn’t working, don’t panic. Check this useful guide and set things right once again.


That’s it, there you have a few easy steps that will not take you more then 10 minutes to complete and get your System Reset feature in Windows 10 up and running in no time.

If you do have additional questions regarding this issue, drop us a line in the comments section below and I or my colleagues will help you further.

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