FIX: Epic Games Store can’t download content on PC

Posted on by Teodor Nechita

The gaming industry is now filled with an abundance of means through which players can get new games.

The most prominent method one could think of is through the use of game distribution platforms.

Plenty of such platforms exist, such as the Epic Games Store with its Epic Games Launcher, Steam or GOG.

Those of you that use the Epic Games Launcher may have probably encountered issues when trying to download new games.

This articles covers a list of why this issue might occur, as well as some tips and workarounds as to how to fix it.

Epic Games Launcher fails to download games

Generaly speaking, there are plenty of issues why a download may not start, and these include:

  • The Epic Games Store’s servers are down because of either issues or general maintenance.
  • You have issues with your Internet connection.
  • Faulty Epic Games Launcher installations.
  • Make sure you didn’t buy an Early Access game that didn’t start yet

Epic Games Launcher won’t download games

1. Check to see if the servers are up

Head over to Epic Game’s official website and see if there is any mentioning of the servers being down either because of issues or maintenance.

If the servers suddenly went down while you already had the Epic Games Launcher opened, downloading games will become unavailable.

If the servers are already down before you opened the Epic Games Launcher, you won’t even be able to log in.

2. Troubleshoot your Internet connection

  1. Make sure your PC is connected to the Internet.
  2. Check to see if any third-party antivirus program may be limiting your network activity.

3. Restart the Epic Games Launcher

  1. Pres Ctrl + Shift + Esc to enter the Task Manager
  2. Select the Epic Games process
  3. Press End Task
  4. Restart the program

Can't download games Epic Games restart

4. Re-install the Epic Games Launcher

  1. Press Windows + R
  2. Type in appwiz.cpl
  3. Right-click on the Epic Games Launcher icon
  4. Select Uninstall
  5. Go to Epic Games official website and get a fresh download of the Epic Games Launcher
  6. Install it again

Can't download game Epic Games uninstall

5. Make sure you didn’t buy an Early Access game that didn’t start yet

Head over to the game‘s web-page back on the Epic Store and check whether it is in Early Access, and when is the next testing period.

If you have any solution we may have overlooked, please do not hesitate to share it with us in the Comment section below.

This is how we fix the most common Uplay errors on PC

Posted on by Teodor Nechita

Ubisoft is well-known for the great games it dishes out every year.

In fact, things are going so well for Ubisoft that they figured they could create their own game distribution platform.

That’s the story of how the Uplay client came into existence, and this article will tell you how to fix some of the most common error you might meet while using it.

Fix common Uplay error messages

1. Errors 17008, 17012, 17013 and 17014

1.1 Run Uplay with administrator rights

  1. Right-click he Uplay
  2. Select Run as Administrator
Uplay Error Run as administrator

1.2 Install a fresh copy of Uplay

  1. Press Windows + R
  2. Type in control appwiz.cpl to open the Programs and features window
  3. Look for Uplay
  4. Right-click it and select Uninstall
  5. Once it is done, go back to Ubisoft’s website and download it again.
Uplay Error uninstall

2. Error 17011

  1. Check to see if you have sufficient disk space by:
  2. Pressing Start
  3. Type in This PC and click it
  4. Right-click the partition where you want to download your game
  5. Select Properties
  6. Make sure to you have sufficient disk space for your game.

If that is not the issue, try running Uplay with administrator rights

Uplay error check disk space

3. Errors 17002 and  17009

You need to check and see whether the account of the game you want to launch is linked to your Ubisoft account,

There are Ubisoft games out there that can also be bought through Steam, so be sure you have the two accounts linked.

Also make sure you are logged with the right account credentials, and that the game you are playing is not an expired Demo.

Uplay Wrong credentials error

4. Errors 17006 and 17017

These are generally network-related issues, and can be fixed by doing one of the following:

  • Reset your network hardware
  • Make sure that no software running on your PC is affecting your ability to connect with Uplay
  • Port forwarding, and these are the ports you need for Uplay PC:

TCP: 443, 14000

  • Rule out that an outdated configuration blocks our connection.
  • Obtain an up to date IP address of the webservice you want to connect to.
  • Check for other factors that may limit your ability to connect.

5. Erros 17005 and 17016

No exact cause is known for this error, but if you do encounter them, the Ubisoft support staff recommends that you contact them immediately and share with them these three log files:

  • DXDIAG
  • MSINFO
  • UPLAY PC LOGS

6. Any other Uplay error that might occur

If any other error message might appear to you, try one of the solutions listed above, most importantly:

  • Running Uplay with administrator rights
  • Troubleshooting your network connectivity
  • Install a fresh copy of Uplay

7. Use a reliable VPN service

Using a third-party VPN service to access Uplay can prevent many of the above-mentioned errors.

This type of program has customizable privacy settings and allows you to access the desired content from multiple servers located in different parts of the world. In this way, you’ll be able to use the platform with ease and enjoy long gaming sessions with no bandwidth throttling or lag.

⇒ Get PIA

If you have new information as to how to fix any of the errors listed above, please let us know in the Comments section below.

Waze map disappeared? Get it back in a few easy steps

Posted on by Vlad Turiceanu

Waze is one of the biggest GPS navigation software in the world.

A lot of people rely on Waze for their daily routes, traffic info, and driving instructions. The app is mainly used on iOS and Android.

Usually, wazers (waze users) sync their app with the car through Android Auto or Apple CarPlay.

But sometimes, Waze is not showing the map but only the directions. This is a pretty common problem and a lot of Waze users have complained about it:

After using Waze for years, my map has disappeared. The turn by turn route guidance remains, but that is all. It happened in the middle of a drive. I have an iPhone 6 with the latest iOS.

If you bumped in to the same issue, you’ll be happy to know that there are a few things that you can try.

How do I get my map back on Waze?

1. General troubleshooting steps

waze map not working

  1. Re-download the map.
  2. Completely close the app and then reopen it.
  3. Check if Waze needs to be updated.
  4. Check if your Android/iOS device needs to be updated.
  5. Uninstall the app and then reinstall it from the app store.
  6. Make sure that there’s no problem with your device’s display.

2. Clear the app’s cache

waze map is not showing

  1. On your Android device, go to Settings.
  2. Then tap on Apps & notifications.
  3. In the bottom of the screen select See all apps.
  4. Scroll down until you find Waze and tap on it.
  5. Now select Storage.
  6. You’ll see two buttons: CLEAR CACHE and CLEAR STORAGE.
  7. First, tap on CLEAR CACHE.
  8. Then, tap on CLEAR STORAGE. Confirm by selecting OK.

After clearing the cache and clearing the storage, you’ll have to re-enter your login information, credentials, and set up your preferred settings.

The steps for iOS devices are similar, you’ll just have to look for similar settings/options.

3. Refresh the map from Waze

waze map is blank

  1. Open Waze on your device.
  2. In your search address bar type 2##2 and hit search to enter debug mode.
  3. Now go to Settings > General.
  4. Tap on Refresh map of my area.
  5. Go to your map and start zooming in/out and moving the map to check if the map is refreshing.

If you have this problem when you’re connected to your car (Android Auto/Apple CarPlay), keep in mind that you’ll only see turn-by-turn instructions on your phone and the map on the car’s display.

The map is not displayed automatically in the car, you’ll have to select it.

Waze is an amazing GPS navigation software and many Android/iOS users are preffering it instead of Apple Maps or Google Maps, and for good reason.

The interface is easy to use, the visual and voice instructions are on point, and the customizability is amazing.

So if you’re a Waze fan, hope that the solutions above helped you get rid of the disappearing map bug.

If you have any other suggestions or questions, don’t hesitate to leave them in the comments section below.

READ ALSO:

Is Mixer not streaming on Xbox One? Try these methods

Posted on by Vladimir Popescu

If your Mixer app is not streaming no matter what channel you try on, you don’t have to worry.

This problem is more common than you might think, and it affects people with different Xbox One configurations and setups.

The issue is most likely caused by an error within the Mixer servers, but there are a few things you can check to make sure the problem is not caused by a local factor.

Because we understand how important it is for you to be able to use the streaming services provided by Mixer, we compiled the best troubleshooting methods for this issue.

What to do if Mixer is not streaming on Xbox One

1. Check the Mixer Health Dashboard

controllers xbox one - Mixer not streaming Xbox One
In order to eliminate the possibility of this issue being caused by a server error or a service that’s not running, you can check online.

To find this information, you will need to access the Mixer Status website and see if there are any issues there.

If the service is running properly, please try the next troubleshooting methods.

2. Power-cycle the Xbox One console

Xbox Controller black - Mixer not streaming Xbox One

  1. Turn off your console by pressing the Xbox button on the front of your console for 10 seconds.
  2. Wait for the console to completely turn off -> unplug the console’s power cable -> wait 10 seconds (it is very important to wait at least 10 seconds as this will reset the power supply also).
  3. Plug the console’s cable back into the wall socket -> press the Xbox button to turn it on.
  4. Check to see if you can stream on Mixer.

3. Remove your profile from Xbox and change settings

xbox controller on keyboard - Mixer not streaming Xbox One

  1. After you’ve removed your profile, press the Xbox button on your controller -> select Settings.
  2. Select Network -> Network Settings.
  3. Click on Advanced Settings -> select Alternate MAC address -> choose Clear -> click Restart.
  4. After this process is completed, download your Xbox profile again and try to see if the issue persists.

Is your Xbox One shutting off randomly? Try this

4. Turn off the Low-latency option from the video player

xbox controller white - Mixer not streaming Xbox One
Some users have reported that they managed to solve the issue with Mixer not streaming on Xbox One, by simply deactivating the Low Latency option.

You can do so by opening the stream you want to watch and checking the taskbar for the option mentioned above.

5. Check your Wi-Fi settings

video-games controller close-up - Mixer not streaming Xbox One
Note: To try out this method, you will need to have access to a PC. This is important as it is the only way to find out the Service Set Identifier (SSID) and the password.

  1. Open your router settings on a PC and take note of the SSID and password.
  2. Turn your Xbox One on -> press the guide button on your controller -> click System -> Settings.
  3. Select the Set up wireless network option -> select the SSID you wrote down (if you can’t find the SSID in the list, your router might be too far away).
  4. Enter the password and press the Enter button to connect to the Wi-Fi.

Conclusion

In this guide, we found out the best steps to take in order to try and solve the issue caused by your Mixer not streaming on Xbox One.

Please make sure to follow the guide carefully to avoid any unwanted complications.

If you want to let us know your opinion please feel free to use the comment section below.

READ ALSO:

How to use different currencies with Revolut

Posted on by Vlad Turiceanu

The Revolut service comes in handy especially when you travel abroad.

You can use it for spending and withdrawing money from ATM’s or exchanging currency at very good rates.

If you’re new to Revolut and don’t know how the currency exchange works and what currencies you should use when you travel in different countries, keep reading this article to find out all you need to know.

How can I use different currencies with Revolut?

1. Currency exchange in Revolut

how to exchange currency in revolut
If you need a certain currency, you can exchange your funds directly from the Revolut app. Just go to the Exchange section in the app and select the currencies that you would like to exchange.

Then, you can spend your money in over 150 currencies with the interbank exchange rate. The Revolut fees are between 0.5% and 1.5%, depending on the time of the week.

Also, for certain currencies a flat mark-up may apply.

The exchange process in the Revolut app is simple and straightforward: you just choose your current currency and convert it into any other currency that you need.

In just a couple of steps you’ll have your money exchanged and you can start spending them.

2. Activate multiple currency accounts

how to use multiple currency accounts in revolut
If you created your Revolut account in a certain currency, let’s say USD, you can also activate multiple accounts with other currencies as well.

As an example, let’s say that you already have a USD account and you also activate and EUR and GBP account.

If you top up the EUR and GBP account from your USD account, you’ll use Revolut’s exchange rates. However, if you top up the two accounts from other EUR and GBP accounts, there will not be any fees.

After that, if you spend your money online or make any transactions with your card, Revolut will automatically use that certain currency and only then your base currency.

For example, if you have the three currency accounts mentioned above and you make a transaction in EUR, Revolut will automatically withdraw money from the EUR account, even if your base currency is USD.

The only time when Revolut will exchange the base currency is when you don’t have sufficient funds in the other currency accounts that you try to use.

As you can see, using the currency exchange and multiple currencies in Revolut is pretty easy. Most of the process will happen automatically, you’ll just have to make sure that the accounts are topped up.

If you have any other suggestions or questions, don’t hesitate to leave them in the comments section below.

READ ALSO:

Revolut is not compatible with your device? Try these methods

Posted on by Vlad Turiceanu

If you don’t know what is Revolut by now, you’re missing out on some financial services that could come in handy.

Revolut is a banking service that offers prepaid debit cards (MasterCard or Visa), currency exchange, cryptocurrency exchange, and peer-to-peer payments.

In other words, Revolut is a mobile app for Android, iOS, and the web, that helps you manage your financials, spend money everywhere and withdraw from ATMs.

The app is very popular worldwide because it charges no fees for the majority of its services.

Despite all this, Revolut is not without any faults. Many smartphone users complain about the inability to use the app because the Your device is not compatible with this version or This app is incompatible with your device errors.

This problem can be pretty annoying, but fortunately, there are a couple of solutions to fix it.

How do I fix app not compatible with Android device?

1. Update your Android device and the Revolut app

revolut app not working
  1. On your Android device go to Settings.
  2. Scroll all the way down and click on System.
  3. Now click on Advanced.
  4. At the bottom of the page you’ll see System update. Click on it.
  5. Your device will automatically search for updates, but you can also click on Check for updates to manually search for them.
  6. If a system update is available, you’ll get the Download and install button. Click on it and wait for the process to finish.
  7. After you update your Android device, check if the Revolut app is working properly.

If you don’t have a system update available, you can check if you have the latest version of the Revolut app. This is pretty simple and you can do it by following the steps:

  1. On your Android device locate Play Store and click on it.
  2. In the Play Store, click on the search box at the top of your screen (Search for apps & games).
  3. Type revolut and click on the search button.
  4. Optionally, you can achieve the same result by clicking on Settings (the three horizontal lines in the search box, top left corner) > My apps & games > look for Revolut.
  5. When Revolut app appears, click on it.
  6. If there’s an update available, you’ll see a green Update button.
  7. Click on it and wait for the process to finish.

After that, your Revolut app should work without any problems. We have to mention that some of the steps and options may be called differently on your device, depending on your Android version.

Just look for similarly named options. The same applies to iOS users.

Keep in mind that the Revolut app is available for iPhones (iOS 8), iPads, or Android (4.2) supported phones with a minimum screen size of 3.5 inches.

2. Clear the cache for Google Play services and Store

revolut app incompatible with device
  1. On your Android device go to Settings.
  2. Find Apps & notifications and click on it.
  3. In the bottom of the screen, click on See all apps.
  4. Now scroll down until you find Google Play services and click on it.
  5. Select Storage.
  6. First, click on CLEAR CACHE and wait for the process to finish. After that, click on CLEAR STORAGE > CLEAR ALL DATA.
  7. After the process finishes, return to the app list and repeat the process for Google Play Store.

If Revolut still doesn’t work as intended, you can apply the same process for the Revolut app (clear cache and data) and this will reset your app and credentials and you’ll have to login again.

3. Use emulator software

If everything else fails, you can use an Android emulator on your Windows 10 PC to run the Revolut app.

These tools will make your system behave like an Android device, thus allowing you to install and run apps that are typically incompatible with your desktop PC. It is a quick solution that will let you access your Revolut account in just a few minutes.

We recommend LDPlayer because it is extremely safe and easy to use. It is an Android emulator that will enable apps like Revolut to install and run on non-android devices. 

⇒ Get LDPlayer

As a last resort, you can try to download and install an older Revolut app on your Android device, but you’ll have to download it from unknown sources.

Sometimes, these apps can crash or cause system incompatibilities. If you still want to download a third-party app, do it at your own risk, as we are not responsible and do not recommend the installation of apps from unknown sources.

After following these solutions, your Revolut app should work like a charm. If you have any other suggestions or questions, don’t hesitate to leave them in the comments section below.

Rockstar Games launches new game launcher on Windows and offers GTA: San Andreas for free

Posted on by Radu Tyrsina

Rockstar games has officially released its very own game launcher, allowing the game development company to manage its own digital rights management system and encourage gamers to purchase games from them as opposed to game distributors such as Steam. What’s more, the company is giving away a free copy of Grand Theft Auto: San Andreas as an incentive to get people to jump on its platform.

A move like this not surprising. It’s something that other development companies—Bethesda, EA, and Ubisoft just to name a few—have been doing for some time now. Not only does this give developers a way of managing their own digital rights management system for their games, but also allows them to sell their games without giving a cut to their distributors.

According to TweakTown, it’s possible that Rockstar is also launching the new game launcher as the storefront of its Red Dead Redemption 2 game available on PS4 and Xbox One. If that’s the case, it could suggest that the game is coming to Windows PCs, event if it won’t be distributed on other networks including Steam or the Microsoft Store on Windows 10.

Would you purchase and play game directly from Rockstar, or do you prefer the ease and feature sets of going with other platforms such as Steam? Your thoughts are welcome in the comments area below.

How to connect Steam Link to PC

Posted on by Milan Stanojevic

Steam Link is a small box for streaming games from PC to your TV. So, this little piece of hardware helps users to play their favorite games from the comfort of their couch.

Despite its small size, Steam Link supports many devices. It even supports Xbox and Play Station controllers via USB.

So, if you have a controller from these two consoles, you can use it on your Steam Link. You can try a new one as well from our fresh list.

Furthermore, you can use a mouse or a keyboard with your Steam Link. This way you will have the whole PC gaming experience but on a wider screen.

Also, you can install a wireless controller, but this is a harder procedure that requires some workarounds. If you want, you can buy a Steam controller as well.

This versatility of Steam Link is one of the main reasons users prefer this box to play their games on their TV.

Moreover, the installation of Steam Link is as easy as breathing. Today we will show you how to connect Steam Link to PC.

How do I connect Steam Link to PC?

Your PC should be ready to go. Make sure you have a strong Internet connection. Everything should run properly, and of course, make sure you installed Steam on your computer.

Go to the Steam preferences and then to In-Home Streaming to check Enable streaming.

steam link settings

Set up your Steam Link

  1. Plug the Steam Link power adapter.
  2. Connect to your home network and plug Link into a display device.
  3. Plug a controller, mouse, or keyboard into one of the USB ports on Link Steam.
  4. Follow the instructions from the screen to locate PCs with Steam on your home network.
  5. Choose your computer by pressing A on your controller.
  6. If your computer is not listed, press Y. This way, Steam Link will search again.
  7. After you selected your PC, Steam Link will show a four-digit PIN. Type the code on your PC to confirm the connection.

Other requirements

You need to have a computer that runs Windows 7 or Windows 10. Of course, newer versions of Windows are recommended.

Also, you need a strong network connection. A wired Internet connection is better than Wi-Fi.

Conclusion

As you can see, you can set up Steam Link quickly and without effort. Follow the steps above and enjoy your favorite games.

Did you find our article helpful? What games do you play on Steam Link? Let us know in the comments section below!

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Microsoft’s Connected Vehicle Platform boast a bevy of new service partners

Posted on by Kareem Anderson

Despite Microsoft Auto Software never really reaching beyond its exclusive deal with Ford Motor Company, the company has pivoted and set its sites on a much broader automotive play that now includes buy-ins from the Volkswagen Group, Renault-Nissan-Mitsubishi Alliance and Iconiq.

Over the past handful of years, Microsoft’s presence in the in-dash infotainment arena has eroded as the company has embarked on a mission beyond being the part of the consumer-facing automotive experience but instead becoming the semi-standard cloud mesh service solution for car manufacturers and mobility-as-a-service providers.

A couple of days ago, Microsoft rolled out its evolving Connected Vehicle Platform (MCVP) at the Frankfurt Auto Show, IAA and the company offered up new details on the following “value-add” services automotive OEM’s can plug into their next vehicle designs:

  • In-vehicle experiences
  • Autonomous driving
  • Advanced navigation
  • Customer engagement and insights
  • Telematics and prediction services
  • Connectivity and over the air updates (OTA)

The aforementioned list is comprised of about 40 various Azure services tailored specifically for the automotive experience while delivering cloud functionality to vehicles such as over-the-air (OTA) updates and optimizations and two-way network connectivity, to name a few.

With MCVP, and an ecosystem of partners across the industry, Microsoft offers a consistent platform across all digital services. This includes vehicle provisioning, two-way network connectivity, continuous over-the-air updates of containerized functionality, support for command-and-control, hot, warm, or cold path for telematics, and extension hooks for customer or third-party differentiation. Being built on Azure, MCVP includes the hyper-scale, global availability, and regulatory compliance that comes as part of the Azure cloud. OEMs and fleet operators leverage MCVP as a way to “move up the stack” and focus on their customers rather than spend resources on non-differentiating infrastructure.

On showcase at IAA last week, Microsoft leveraged specific partnerships to highlight the new value-adds highlighting LG Electronics and Faurecia use of  MCVO’s container-based runtime environments to create custom digital experiences for both the driver and passengers in a vehicle or cockpit.

Teraki and TomTom utilized similar containerized functionality to make use of Azure ML to leverage telemetry, video, 3D information, and other sensory data into feedback and context for mapping and vehicle performance.

TomTom and Telenav are among Microsoft partners who use MCVP’s in-vehicle computer architecture to provide diagnostics to create data-driven insights to drivers

Microsoft’s Connected Vehicle Platform boast a bevy of new service partners

As for actual driver engagement, Otonomo’s existing ecosystem is supporting MCVP for a secure transferring of driver data between the two services. On the vehicle side, DSA and WirelessCar are partnering to make state-of-the-art mobility services that help to close the “feedback loop between production facilities and field cars” while also expediting the eco-system development of OEM’s by making sense of telematics and prediction services.

Lastly, Cubic Telecom, Excelforce, and Tata Communications are partnering with MCVP to create a real-time connectivity window between infotainment service providers, car manufacturers and drivers utilizing deep integration, OTA updates and IoT connectivity capabilities.

Microsoft’s MCVP may not be as dazzling as getting the latest version of Spotify on an in-dash screen, but its play to position itself between car OEM’s, the underlying platform developers target and drivers with its stable of Azure-powered connected services could become an exciting story as vehicles continue to become more tech riddled in the future.

More than 500 Xbox games and DLCs discounted this week with Rockstar Games, Square Enix and Extended Play Sale

Posted on by Radu Tyrsina

The Microsoft Store is hosting a rather hefty list of game promotions right now. More than 500 game titles and downloadable content are free this week, including AAA titles from Rockstar Games and Square Enix.

Rockstar Games is taking half off most of their game titles. This puts the long-popular crime-focused action game Grand Theft Auto V to just $14.99 right now, and the crime thriller L.A. Noire is also on sale for just $19.99. The Ultimate Edition of Red Dead Redemption 2 can also be owned for only $49.99—less than the non-sale $59.99 price of the standard game, which is also on sale for $34.99 (40% off).

Grand Theft Auto V (Xbox One)
Grand Theft Auto V (Xbox One)
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Grand Theft Auto V (Xbox One)
Developer:
Rockstar Games
Price:
Free

Square Enix is also running a publisher sale of its own. The 20th anniversary edition of Rise of the Tomb Raider is just $8.99, well below its initial list price of $59.99. The first season of Life is Strange 2 is also just $26.79 (33% off) this week, and those just getting into the franchise can purchase the first season for only $3.99. Another title that might deserve a link is Just Cause 4—which is 67% off right now—making the Standard, Deluxe, and Gold editions of the game just $19.79, $23.09,  and $29.69 respectively.

Rise of the Tomb Raider: 20 Year Celebration
Rise of the Tomb Raider: 20 Year Celebration
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Rise of the Tomb Raider: 20 Year Celebration
Developer:
Crystal Dynamics
Price:
$23.99

And of course, Microsoft hasn’t forgotten its Xbox Live Gold members, either. A couple interesting titles that are on sale exclusively for subscribers include Crash Team Racing Nitro-Fueled which is taking a $10 discount down to $29.99, and well as Marvel vs Capcom: Infinite, which is available for just $13.19 right now (67% off).

Crash™ Team Racing Nitro-Fueled
Crash™ Team Racing Nitro-Fueled
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Crash™ Team Racing Nitro-Fueled
Developer:
Activision
Price:
$39.99

And if you’ve already got a rather hefty collection of games and just looking to spice them up, the Microsoft Store is also hosting an “Extended Play” sale. DLC from many popular titles including Battlefield 4, Surviving Mars, and The Sims 4 for up to 75% off.

Which game(s) are you interesting in right now? Any particular titles you think should get a price cut? Feel free to share your thoughts in the comments area below.

Wi-Fi 6 gets certified, marks new milestone in adoption of a faster wireless standard

Posted on by Radu Tyrsina

With technologies such as IoT, AR, and even game streaming on the rise, it’s clear that wireless network are going to need to support the low-latency and high-bandwidth requirements that help make them possible. As such, our wireless networks need to be able to handle the heavy load of tasks when such technologies become mainstream especially among multiple users at once, and that’s where the next generation Wi-Fi network comes in.

Wi-Fi 6 was just officially certified by the Wi-Fi Alliance, “bringing advanced capabilities for greater overall Wi-Fi network performance” according to the organization’s official tweet. Samsung’s Galaxy Note 10’s already support the new standard, and Apple’s upcoming iPhone 11 models will support them as well.

Wi-Fi 6 (more technically IEEE 802.11ax) includes a lot more capacity than it’s previous generation counterpart, 802.11ac (more commonly known as Wi-Fi 5), promising up to a 40% boost in maximum data speeds. In addition to bandwidth improvements, Wi-Fi 6 also introduces latency improvements, which could prove very beneficial to adopters of online gaming streaming services such as Project xCloud under development by Microsoft.

While the crazy speeds definitely sound very nice in themselves, it’s unlikely for smaller households to really notice most its improvements. The real benefits come to public networks that are often well overcrowded. Not to sound too technical, but these changes include technologies such as orthogonal frequency division multiple access (OFDMA) which allows multiple devices to share the same channels, as well as multi-user multiple input multiple output (MU-MIMO) for improving downlink and distributing data between more devices. The organization’s official website has more on the improvements, for those interested.

Are you hyped about the new Wi-Fi 6 standard? What are some ways you’d like to take advantage of its improvements? Feel free to share your thoughts in the comments area below.

Uplay is Not Downloading? 5 Ways to Fix it

Posted on by Teodor Nechita

If you’re a fan of Ubisoft titles, new and old, then you most likely know what Uplay is. However, the service has some issues, and many reported that Uplay not downloading.

Sadly, this isn’t the only problem, and sometimes Uplay won’t connect at all. Issues such as these will prevent you from playing your favorite games, so it’s important to fix them.

We will do this exactly, so keep reading to learn how to fix download issues in Uplay.

Why is my Uplay game not downloading?

  • A lack of administrative rights can sometimes interfere with the download.
  • Windows Firewall can, in some cases, block Uplay.
  • Lack of storage space can cause issues with the download process.
  • Third-party applications will sometimes interfere with the download.

What can I do if Uplay is not downloading?

1. Run Uplay with administrative rights

  1. Navigate to your Uplay’s install directory on your hard drive
  2. Right-click and select Run as administrator from the list.
  3. Try to download the game again.

Once you obtain admin rights, check if Uplay is still not downloading.

2. Turn off your Windows Firewall while running Uplay

  1. Press Windows + R and then type in control. 
  2. Go to System and Security.
  3. Select Windows Defender Firewall.
  4. Go to Turn Windows Defender Firewall on and off.

  5. Select Turn off Windows defender Firewall in both Private and Public networks.

3. Check to see if you have enough disk space for your game

  1. Open This PC.
  2. Right-click the drive you want to download your game to.
  3. Select Properties.
  4. Check out to see if you have more free space in it than it is needed for your game.

After doing that, check if Uplay download is not loading.

4. Run the game while in Selective startup

  1. Press Windows + R, and type in msconfig

  2. Click OK to open the System Configuration Utility
  3. Select the Startup tab
  4. Click Disable for all programs
  5. Click OK
  6. Restart your system

After doing that, check if Uplay is still not downloading.

5. Throttle download bandwidth

  1. Click the Menu icon in Uplay
  2. Select Settings
  3. Click on the Downloads tab
  4. Under the Bandwidth Usage Limit move the slide bar to 2MB/s or lower.
  5. Try downloading the game again.

Other users report that they are having problems downloading games that are linked with a Steam Account.

This issue ties in with compatibility issues with Steam and Uplay, in that it has compatibility issues with other game distribution platforms.

This means that if you bought a game via Steam, you can only install it on Steam (even if it is a Ubisoft title).

Our guide should help you fix Uplay not downloading issue on your PC. In case you’re having further issues, check our Uplay unable to start your download guide for more solutions.

If you have any other solutions you think might work, let us know in the comments below!

How to add gridlines in Paint

Posted on by Matthew Adams

Windows 10 includes Paint and Paint 3D apps for users to open and edit images with. They are relatively basic image editor apps, but Paint 3D does enable users to add 3D shapes and objects to pictures. Some users might need to add gridlines to pictures in the Paint apps as a measurement reference or even to include in printed output. This is how users can add gridlines in both Paint and Paint 3D.

How can Users Add Gridlines in Paint?

Adding Gridlines in Paint

  1. First, open the search box by clicking the Type here to search button.
  2. Enter ‘Paint’ in the search box. Then click Paint to open the window shown directly below.The MS Paint window how to add grid lines in paint
  3. Click the View tab.
  4. Select the Gridlines option to add a grid to the canvas as shown below.Paint's Gridlines option how to add grid lines in paint
  5. Users can open images by clicking File > Open. The grid overlay will remain intact on the image.

Image with gridlines how to add grid lines in paint

Adding Gridlines in Paint 3D

  1. Paint 3D doesn’t include a built-in gridlines option, but users can still insert transparent grids over their images. First, open Paint 3D by selecting that app on the Start menu.
  2. Next, click the Menu tab.The Browse files button how to add grid lines in paint
  3. Click the Browse files button to open an image.
  4. Users can download transparent grid images from Free Icons PNG. Open the Free Icons grid image page in a web browser.The Free Icons PNG page how to add gridlines in Paint
  5. Select a grid from there, and then click the Download PNG or Icon button.
  6. Return to Paint 3D, and click the Insert button.
  7. Then select the downloaded grid, and click the Open button.
  8. Next, users might need to resize the grid a bit with the 2D selection tool so that it exactly fits the image. Click outside the selection box when that’s done.The 2D selection utility how to add grid lines in paint
  9. To remove empty white spaces above and below the picture, reduce the borders of the canvas so they match the image’s dimensions. To do that, drag the canvas borders inwith the Canvas utility, which will leave users with an image grid like the one shown below.

The Canvas utility how to add grid lines in paint

Overall, it’s better to utilize the original MS Paint for adding gridlines to images. However, Paint 3D users can still add gridlines to their pictures with overlapping grid images.

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How to split and regroup Skype Windows

Posted on by Matthew Adams

Microsoft introduced a few new Skype features in 2018 and 2019. Among them is the split view mode that enables users to split Skype chats into separate windows. That’s a neat new option, and this is how users can split and then regroup windows within the Skype UWP (Universal Windows Platform) app.

How to Split and Regroup Windows in Skype?

Use split view mode option

  1. First, click the Skype app on the Start menu to open its window.
  2. Then click the More menu to open it.
    Enable split view mode how to regroup windows in skype
  3. Select the Enable split view mode option on the More menu. Skype will then display just the contacts as the chat half of the window disappears from view.
  4. Next, double-click a contact to open a new Skype chat window for it. That window will be completely separate from Skype’s primary window.
    Skype chat window how to regroup windows in skype
  5. Users can now drag and move the separate chat window around the desktop. Click the Minimize button to move it to the taskbar.
  6. Then users can maximize the window by moving the cursor over the Skype taskbar icon. Select the windows’ taskbar thumbnail to restore it on the desktop.
    Skype's thumbnail previews how to regroup windows in skype
  7. To regroup the Skype windows, click the More button on the software’s primary window.
  8. Select the Disable split view mode option, which will rejoin the separate chat windows with the rest of Skype.
    disable split view mode how to regroup windows in skype

 

So, splitting and then regrouping Skype windows is a piece of cake. Note that the Enable split view mode option is only available in the latest v 14.37 version of Skype. Thus, some users might need to update their Skype software to split windows.

RELATED ARTICLES TO CHECK OUT: 

Uplay doesn’t recognize installed games on Windows 10/11

Posted on by Vlad Turiceanu

Nowadays, Windows 10 gamers like to play their games through digital distribution services like Steam and Uplay.

It is much easier to have access to a game library at all times, keep your games updated and organized, and have them all in one place.

But sometimes, problems can occur with already installed games and the Uplay client. If you are an Uplay user and the client doesn’t detect your installed games, take a look at the solutions below.

Uplay game not showing up in library

1. General troubleshooting steps

  1. Make sure that your game is not connected to another Ubisoft Account. If you’ve created or logged in with a secondary account, log in to that account and check if the game is in the game library.
  2. Make sure that your game is not hidden. In Uplay PC you have the option to hide games from the library. Scroll to the bottom of your Uplay PC game library and expand the Hidden section to check if your game is there.
  3. Empty the cache folder for Uplay PC. Close Uplay > navigate to the Uplay default directory > find and rename the cache folder to something else > relaunch Uplay PC and check if the problem is still present.

2. Choose the right game directory

uplay not discovering games on windows 10
  1. Open Uplay on your Windows 10 PC and log in.
  2. Now go to your games library in the Uplay client and locate the game that you want to detect.
  3. Click on the game.
  4. On the game page, under the Download button, you’ll see a Locate installed game button.
  5. Click on Locate installed game and then manually select the installation directory of your game.
  6. Now click OK.

After that, you should be able to update and launch the game through Uplay PC. Alternatively, you can use the Download button:

  1. First, back up your games, just in case something goes wrong.
  2. After that, open Uplay and log in.
  3. Go to your games library and click on the game you want to detect.
  4. Now you’ll see a Download button.
  5. Click on it.
  6. Now point the Uplay installer at the game directory.
  7. Uplay should now Discover Files… and it should show your game as installed.

A lot of Uplay users had the same problem but managed to solve it by using this method, so you can try it as it might fix the issue for you too.

3. Uplay not detecting Steam installed games

  1. Close Uplay. If needed, open Task Manager and end any Uplay related processes.
  2. Open File Explorer.
  3. Navigate to your default Uplay PC directory (usually C:Program Files (x86)UbisoftUbisoft Game Launchercache).
  4. Now locate and delete the Ownership folder.
  5. Restart Uplay PC.
  6. Try to launch the game again from Steam.

4. Move your games to another partition


If the previous solutions didn’t work, as a last resort, you can try to move your games to another drive/partition and reinstall Uplay on your Windows 10 PC.

We’ve already covered how to move Uplay games to another drive/partition in this dedicated guide, so be sure to check it out and follow the steps there.

After moving your games to another partition and reinstalling Uplay on your PC, they should be automatically discovered.

Keep in mind that you should first try to use the Locate installed games and Download buttons from the Uplay client, as many users solved the problem in this manner.

Moreover, you also can split your hard drive into more partitions and separate system files from other applications or games, and thus better sort out files.

In case you need extensive support regarding partition operations to easily transfer data, you can always use partition manager software.

If you have any other suggestions or questions, feel free to leave them in the comments section below.

Gears 5 had the biggest launch week of of any Xbox Game Studios title this generation

Posted on by Radu Tyrsina

Gears 5, the latest blockbuster game coming from Xbox Game Studios had the biggest launch for any first-party game for this console generation, Microsoft announced today. That’s not really surprising considering Microsoft has been promoting the game like crazy, providing great fan service by including characters from Halo: Reach, Terminator: Dark Fate, and even Dave Bautista himself.

“The performance easily doubled the first week’s debut of Gears of War 4 and made Gears 5 the most-played Xbox Game Studios title in its first week since 2012’s Halo 4. First week performance includes the four-day early access period beginning Friday, September 6, which was exclusive to Gears 5 Ultimate Edition and Xbox Game Pass Ultimate members. On the PC, Gears 5 has nearly tripled the performance of its predecessor, becoming the biggest-ever launch for Xbox Game Pass for PC, and Xbox Game Studios’ best-ever debut on Steam,” wrote Aaron Greenberg, Xbox Games Marketing General Manager.

Gears 5 received great reviews upon release, and we reported last week that it beat Fortnite as the most played game on Xbox One. That’s no longer the case following the release of Borderlands 3 on Friday, but Gears 5 developer The Coalition has already detailed its extensive post-launch support plans with a series of “Operations,” each lasting 3 months.

As usual, Microsoft isn’t sharing any data about how many Gears 5 units it sold since launch, and it’s highly likely that making the game available on Xbox Game Pass on launch day has been cannibalizing game sales. However, getting gamers jump on the Xbox Game Pass bandwagon is probably what Microsoft really cares about, and Gears 5 is probably an excellent bait for that.

If you haven’t done it yet, we remind you that you can get two months of Xbox Game Pass Ultimate for just $2, which will give you access to Xbox Game Pass for console, Xbox Game Pass for PC, and Xbox Live Gold. With so many games on the Game Pass catalog, that’s really a deal you don’t want to miss.

Xbox Game Pass Ultimate
Xbox Game Pass Ultimate
Download
QR-Code

Xbox Game Pass Ultimate
Developer:
Microsoft Corporation
Price:
$1.00


Gears 5
Gears 5
Download
QR-Code

Gears 5
Developer:
Xbox Game Studios
Price:
Free

No video on Nvidia GameStream? Here’s how to fix that

Posted on by Milan Stanojevic

No visual on your game means no game at all. Unfortunately, this problem appeared for many users that play through Nvidia GameStream.

Most people encountered this issue when launching Dark Souls III in the Shield tablet.

Also, users can access the controls, but there’s only a black screen. Moreover, the sound works properly.

Luckily, there are some solutions available to fix this problem and today we will show you how to bring the visual experience back on Nvidia Gamestream.

Here’s how to fix black screen on GameStream

1. Add Remote Desktop

Adding a Remote Desktop solves the issue for quite a few users. We described the method below.

  1. Open GeForce Experience and select Settings.
  2. Click on Shield and select GameStream.
  3. Select Add and choose your main hard drive.
  4. Go to Windows, and then System32.
  5. Run mstsc.exe.

2. Force to stream at 1080p60 resolution

Usually, a different resolution solves a video issue. Follow the steps below to try this solution.

  1. Open the Nvidia game app.
  2. Go to Settings and select GameStream PCs.
  3. Select your PC and go to Show advanced options and click on HQ.
  4. Change the resolution to 1080p60.

3. Reinstall GeForce Experience

A simple reinstallation of GeForceExperience might remove the bug. The following steps below will show you how to reinstall GFE.

  1. Uninstall GeForce Experience from your device.
  2. Close all the Nvidia services and containers that still run.
  3. Delete entirely the Nvidia directory at “C: > Program Files > NVIDIA Corporation“.
  4. Fresh install the latest GeForce Experience.

Also, if you reinstall GeForce Experience, the Nvidia driver will not be affected in any way. So, this method is safe as it doesn’t affect your drivers.

Conclusion

Not seeing anything in GameStream is no game (literally). That’s why is important to solve this issue. You can do that as quickly as possible with our solutions.

Reinstalling GeForce Experience is the better option since the first two could prove inefficient. So, deleting and installing the program will remove this bug.

Moreover, you can avoid these problems by updating your graphics driver frequently. Learn how to do that with the help of our detailed guide. 

Alternatively, you can check these driver updating tools to make sure your computer will work properly.

Did our solutions solve the problem? Do let us know in the comments section below!

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How to enable the new Extensions Menu in Edge Insider Dev

Posted on by davew

There is a new Extensions Menu available in the latest Microsoft Edge Insider Dev build. As noted in a post by Bleeping Computer, this new extensions menu can currently only be enabled for the Edge Insider Dev browser. The new and experimental extensions menu in Microsoft Edge Dev offers a better way to manage and organize installed extensions in Edge.

The new menu allows you to see all of your installed Edge extensions within a dedicated menu. The new menu can be accessed by clicking the Extensions icon in the Edge Dev toolbar. After you enable the secret extensions menu, you should be able to view your extensions like the image below.

How to enable the new Extensions Menu in Edge Insider Dev
Microsoft Edge Dev Extensions menu

This new extensions menu can be enabled using a few simple steps, here’s what you need to do:

1. Create a shortcut of the Microsoft Edge Dev browser on your Windows 10 desktop.
2. Right-click the Microsoft Edge Dev icon and choose Properties
4. Copy and Paste the following line (including the quotation marks) into the Target:
“C:Program Files (x86)MicrosoftEdge DevApplicationmsedge.exe” ––enable-features=ExtensionsToolbarMenu

(Update: Important Note – WordPress replaces two en dashes – – with an em dash — the line above should have two en dashes, like this:

How to enable the new Extensions Menu in Edge Insider Dev

Apologies for the inconvenience, apparently it’s not easy to disable this behavior!)

How to enable the new Extensions Menu in Edge Insider Dev
Microsoft Edge Dev properties

5. Click OK

You will need to restart your Microsoft Edge Dev browser for the changes to take effect. Now when you open the Microsoft Edge Insider Dev, you will see the new extensions menu located to the right of your address bar.

Microsoft acknowledges issues with Intel and Broadcom Wi-Fi adapters on Windows 10 version 1903

Posted on by davew

In an announcement on Twitter, Microsoft acknowledged via Windows Update that there are issues on Windows 10 version 1903 involving Intel and Broadcom Wi-Fi adapters.

As noted on the Microsoft Docs website for Windows 10 version 1903, Microsoft details the Wi-Fi issue..

“Microsoft and NEC have found incompatibility issues with Intel Centrino 6205/6235 and Broadcom 802.11ac Wi-Fi cards when running Windows 10, version 1903 on specific models of NEC devices. If these devices are updated to Windows 10, version 1903, they will no longer be able to use any Wi-Fi connections. The Wi-Fi driver may have a yellow exclamation point in device manager. The task tray icon for networking may show the icon for no internet and Network & Internet settings may not show any Wi-Fi networks. To safeguard your update experience, we have applied a compatibility hold on the affected devices from being offered Windows 10, version 1903.”

Microsoft added that there is a workaround for those affected by the issue. All you need to do is disable and then re-enable the Wi-FI adapter in Device Manager. This will allow you to use Wi-Fi until the next time you reboot your Windows 10 PC. Upon reboot, you will have to complete the process again to enable Wi-Fi. Microsoft is working on a fix for this issue, which will be available in a future Windows 10 update.

Microsoft’s Surface Laptop 3 will reportedly have a 15″ variant with an AMD CPU

Posted on by Radu Tyrsina

Microsoft’s upcoming Surface event in New York on October 2 may bring some good surprises for fans of the company’s Surface Laptop line. Citing information coming from European retailers, Roland Quandt from German website WinFuture.de claims that Microsoft’s new Surface Laptop 3 will be available for the first time in a 15” variant. Interestingly, this 15” model will be powered by an AMD processor, which would be a first for a Surface product.

According to the report, Microsoft may offer three three AMD-based models of the Surface Laptop 3 with a 15-inch display, but it’s still not clear if there also could be Intel variants of the new 15” Surface Laptop 3. The 13” model is expected to stick with Intel processors, though an AMD variant may also be on the table.

While not as popular as Intel CPUs, AMD processors are usually cheaper and come with much better integrated GPUs. Earlier this year, the chip maker unveiled 2nd Gen Ryzen PRO mobile processors, which are 12nm chips with fast integrated Radeon Vega graphics. Anyway, a 15″ Surface Laptop 3 should be an interesting alternative to the 15″ Surface Book 2, which has a detachable form factor that may not be that attractive for people who are not creative professionnals.

According to AdDuplex’s numbers from last year, Microsoft’s Surface Laptop 2 and its predecessor have been far less popular than the Surface Pro 6 and the more affordable Surface Go. Maybe AMD processors and a new 15″ model will help to shake things up, but as pretty much all premium laptops now come with multiple USB-C and Thunderbolt 3 ports, it’s time for Microsoft to finally ditch its proprietary Surface connector and switch to these more versatile options.

Nvidia GameStream not launching games [SOLVED]

Posted on by Milan Stanojevic

GameStream is a great tool for playing PC games on the Nvidia Shield console. Many people choose to play this way for the enhanced gaming experience.

However, GameStream is affected by many issues. The most severe problem is probably the inability to launch games in Nvidia GameStream.

For some users, this error appears even though Steam works.

Luckily, there are some solutions available and today we will show you what to do if you’re not able to launch games.

GameStream won’t launch games? Here is what to do

1. Disable your antivirus

A simple solution is to disable your antivirus. It is well known that an antivirus program can interfere with online gaming.

You can reenable your antivirus after you finished your gaming session.

Also, you can install a new antivirus that will not cause this issue. As it happens, we have a fresh list of software. Choose the antivirus that works best for your computer and doesn’t cause problems with GameStream.

2. Clear cache from GeForce Experience

Sometimes, clearing the cache of GeForce Experience will solve the issue. We all know what problems temporary files might bring. So, it is always a good idea to clear them from time to time.

3. Reinstall GeForce Experience

A simple reinstallation of GeForce Experience might solve this problem. Follow the steps below to reinstall GFE.

  1. Uninstall GeForce Experience.
  2. Close all NVidia services and containers that still run.
  3. Remove the Nvidia directory at “C: > Program Files > NVIDIA Corporation“.
  4. Fresh install the latest GeForce Experience.

Keep in mind that if you reinstall GeForce Experience, the Nvidia driver will not be affected in any way. So, use this method without any worries.

Conclusion

As you can see, this is an issue that can be solved in a matter of minutes. Other users proposed reinstalling Windows, but this is too much.

Also, you have easier solutions available. Reinstalling Windows is tedious and is simply not worth the effort.

At most, you can reinstall GeForce Experience, but you can fix the problem simply by disabling your antivirus.

Moreover, don’t forget to always install the latest version of Nvidia GameStream. This will prevent further issues.

Did our article help you play games through GamesTream again? Do let us know in the comments section below!

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Nvidia GameStream not working with Windows 10/11 [FIX]

Posted on by Milan Stanojevic

Many users encountered a pretty severe issue with Nvidia. They couldn’t stream games in Windows 10. No matter what they tried, they didn’t manage to connect Nvidia GameStream to PC.

Also, some users reported that an orange triangle which signifies an error appeared next to their name after trying to update Shield Hub.

These users encountered the “Cannot launch game. Check network configuration.” when trying to start a game. 

So, this is a major problem with Nvidia GameStream. Luckily, there are many easy solutions to solve this problem in no time. Today we will show you what to do if Nvidia GameStream cannot connect to PC.

What to do if Nvidia GameStream cannot connect to PC

1. Log out of GameStream

Sometimes, this issue can be solved if you log out of GameStream from all your devices. Restart them and log back in.

Several users reported that this procedure allowed them to stream again in Windows 10.

2. Update Shield Hub

Updates are extremely important for Shield Hub. So, don’t forget to install the latest version of Hub.

3. Clear the Shield Hub cache

Quite a few users reported that clearing the cache from Shield Hub solved this problem.

4. Check the Wi-Fi strength

Because this is a connection issue, you should check your Wi-Fi strength. If you have a poor Wi-Fi signal in Windows 10, try one of these solutions from our detailed guide.

Alternatively, you can connect to the Internet through cable. Although this is not always practical, it might do the trick for you. As we all know, the cable connection is stronger.

5. Reinstall GeForce Experience

  1. Uninstall GeForce Experience.
  2. Close all NVidia services or containers that might still be running.
  3. Completely remove the Nvidia directory at “C:Program FilesNVIDIA Corporation”.
  4. Fresh install the latest GeForce Experience.

You don’t need to reboot to reinstall GeForce Experience. Furthermore, this procedure will not uninstall the card driver.

Conclusion

As you can see, this connection issue with Nvidia GameStream has many solutions. Try them to see what solves the issue for you.

Also, keep in mind that updating your drivers is crucial for your programs to run smoothly. Learn everything there is to know about updating your Nvidia drivers from our comprehensive guide.

Did our solutions help you connect Nvidia GameStream with Windows 10? Do let us know in the comments section below.

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Can’t open Power BI files? Use these solutions

Posted on by Teodor Nechita

Power BI users have been frequently complaining about not being able to open their Power BI files at times. They have experienced error messages when trying to open Power BI files.

Unable to open document; we weren’t able to restore saved database to the model

Before following any of the steps, make sure you’ve already checked that the file you are trying to open is actually Power BI compatible, which include

  1. Power BI Desktop files (.pbix)
  2. Microsoft Excel spreadsheets (.xlsx or .xlsm)
  3. Comma Separated Value databases (.csv)

I can’t open Power BI files: What can I do about it?

1. Make sure Power Bi files are named appropriately

Rename files if needed

Similar to other services, Power Bi may experience difficulties when trying to open and read off of files named using special characters.

As such, it is recommended that you keep your filenames simple and made up of only upper and lowercase letters as well as digits. Do not include special characters such as “@”, “&”, “^” etc.

2. Consider a fresh Power BI install

Getting rid of your old Power BI installation

  1. Go to the install directory of your Power BI client
  2. Uninstall Power BI Desktop
  3. Delete the Cache and CEF folders from the following path:
    C:UsersyourusernameAppDataLocalMicrosoftPower BI Desktop
  4. Restart your Computer

Access the Power BI client with UR Browser and avoid issues with the desktop client for good.

3. Get the latest version of the Power BI desktop client

Power BI is constantly subjected to updates, so make sure you have the latest Desktop or Store App version installed. 

4. Use the Web version

The web version of Power BI is the first one to automatically update, so if you find any issues with the desktop version, just switch to the web version.

You can use the web version to open your locally stored Power BI file, thus removing the need to use any third-party data recovery software

If all else fails, you could consider looking at their forums for frequent discussions and patch notes.

Additionally, you can contact customer support and report your problem directly and follow their instructions afterward.

Dropbox not allowing me to share files [SOLVED]

Posted on by Milan Stanojevic

Dropbox is a very efficient tool to share documents and other files. By all means, the app shouldn’t be complicated. Also, the features should be intuitive and user-friendly.

This is not always the case. Many people encountered issues when trying to share files in Dropbox. The following error messages usually pop up when this happens:

  • Sharing was unsuccessful
  • You don’t have permission to create a link to this file
  • You don’t have permission to perform this action
  • There are too many files

So in this article we will show you how to fix these annoying problems once and for all.

Why can’t I share folders in Dropbox?

1. Sharing was unsuccessful

sharing was unsuccessful error

If the Sharing was unsuccessful error message appears, check if this option is disabled for the person you’re trying to share a file with.

Probably, the user is on a Dropbox Business team that doesn’t allow the members to receive invites or files from users outside the team.

The team admin is the one who can change the settings to enable file sharing.

2. You don’t have permission to perform this action

you don't have permission dropbox error

The error You don’t have permission to perform this action (alternatively, You don’t have permission to create a link to this file) appears when the owner of the file or folder doesn’t allow other people to share it with other users.

Also, you might have view-only access to the file. To solve this, contact the owner of the file to change your privileges.

3. There are too many files

  1. Open Dropbox from browser.
  2. Click on Files.files dropbox
  3. Rename the folder with too many files.
  4. Click on New shared folder.
  5. Choose I’d like to create and share a new folder.
  6. Click on Next.
  7. Add a name for this folder.
  8. Add the email addresses of the people you want to share with.
  9. Select Share.
  10. In the Dropbox app from your computer, open the old folder you wanted to share.
  11. Open your new shared folder.
  12. Paste files from the old folder into the new folder that’s shared on Dropbox.

These are the solutions to some of the major issues with sharing files and folders in Dropbox.

For other errors in Dropbox, you can check out our comprehensive article.

Did our solutions help you? Do let us know in the comments section below.

Dropbox not saving to Camera Roll [FIX]

Posted on by Milan Stanojevic

Dropbox is a great tool to sync your files from computers to mobile devices. This way, you can access your data from any device.

However, many users encountered several issues with this app. In this case, the export function is not working. Many users complained that this problem appeared after an update.

Fortunately, there are some simple workarounds available for this problem.

Save to Camera Roll option not available in Dropbox

1. Use the simple Save option

  1. Go to the three dots from the upper-right corner of your phone.
  2. Select Share via.
  3. Tap on Save image.

Many people said that this is not a very user-friendly feature. It is not so intuitive and the option is difficult to come by from the first try if you don’t know the app very well.

2. Save to an SD card

You can export a file to your external SD card in an easy way. Follow the steps below on your Dropbox app from your mobile device.

  1. Tap the Quick Action button to the right of the filename.
  2. Find and tap Export.
  3. Select Save to device.
  4. Select your external SD card.

Saving to an external SD card is extremely important. Having your data on hardware as well diminishes the chances to lose important information.

Use UR Browser to access Dropbox online and avoid all issues with the desktop client.

3. Save the files in DCIM folder

  1. Save all your files to your computer’s Dropbox folder.
  2. Open Dropbox mobile app.
  3. Select your photos, then choose Save to device.
  4. Go to your phone’s DCIM folder and save the photos there.
  5. Now all the photos will appear in your phone’s gallery.

This method is useful if you want to load some photos on Instagram or other mobile applications.

Conclusion

These workarounds allow you to export your files to your mobile phone.

However, these methods are not so intuitive, and this syncing option should be extremely easy to access for a tool such as Dropbox.

For this reason, you might consider installing a similar app. As it happens, we have a fresh list of the best cloud software. These tools have encryption as well. So, you can sleep well knowing your data is secured and protected from prying eyes.

Did you find our workarounds useful? How do you save to camera roll on your phone? Do let us know in the comments section below.

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Gmail not Receiving Yahoo Emails: 3 Solutions That Can Help

Posted on by Milan Stanojevic

Many users reported that Gmail is not receiving Yahoo emails on their PC. This can be a big problem, especially if you’re waiting for a response from someone using Yahoo Mail.

Fortunately, it is not a problem that is impossible to fix, and we will show you how to go about it in this guide.

Why is my Gmail not receiving some emails?

Below are some of the potential reasons Gmail is not receiving Yahoo emails:

  • Wrong settings: In some cases, you might have set Yahoo emails to be filtered and blocked. The solution to this is to remove it from the filtered list.
  • Issues with Yahoo and Gmail: These Gmail to Yahoo email problems often occur due to issues between the two email clients. In this case, you need to report the issue and wait for it to be resolved.

What can I do if Gmail is not receiving Yahoo emails?

1. Use an alternative email client program

Gmail supports IMAP and SMTP, two protocols that enable you to check your emails using other desktop programs. In addition, Mailbird is a popular email client service that automatically detects your Gmail server settings and lets you access your emails via its platform.

All you need to do is open the Mailbird app and add your Gmail account details via the Settings tab from the main menu. In this way, by using a third-party service, you won’t have any problems receiving and opening emails from Yahoo users.

Mailbird

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2. Remove Yahoo emails from the blocked list

  1. Launch Gmail and click the Settings icon at the top.
  2. Select See all settings.
    see all gmail not receiving yahoo emails
  3. Now, click the Filters and Blocked Addresses tab at the top.
    filters
  4. Finally, check if there are any strange settings there.

Sometimes, Gmail is not receiving Yahoo emails because of your settings. If you find any strange settings in the Filters and Blocked Addresses section, remove them.

3. Contact Google/Yahoo support

Gmail not being able to receive Yahoo emails can be frustrating, but in most cases, these issues are caused by email providers.

Since this is a server-side issue, there’s not much you can do as an end-user except to report the problem and wait for the issue to get resolved. Yahoo and Google are usually quick to fix these kinds of errors.

So you won’t have to wait for too long.

There are a few solutions you can try if Gmail isn’t receiving Yahoo emails. As you can see, this is usually a server-side problem and has been reported to be fixed already.

Similarly, if Gmails is not receiving emails, check our detailed guide to fix it.

Feel free to let us know the solution that helped you solve this problem in the comments below.

Windows image file handling information disclosure vulnerability

Posted on by Vladimir Popescu

Have you ever encountered Windows image file handling information disclosure vulnerability alerts?

Having this issue on your computer system could allow remote third-party attackers to access important and private information stored on your hard-drive.

This can cause a wide range of issues – from losing payment data to completely losing control over your system, to different malicious software being installed on your machine.

Nobody wants to deal with this in the 21st century’s online environment.

In today’s article, we will explore some of the most important questions regarding this vulnerability, and also what can you do about it. Read on to find out more.

What are vulnerabilities and what Microsoft software was exposed to this exploit?

keyboard with logo - windows image file handling information disclosure vulnerability
Vulnerabilities are caused by conflicts between memory operations and different software applications.

An online attacker can take advantage of that opening inside your system security and can use different tactics to exploit the target.

Microsoft has confirmed that they observed this vulnerability and released software updates to deal with this issue.

Here is a list of Microsoft products that were affected:

  • Windows Server 2003 for 32-bit and x64-based Systems SP2
  • Windows Vista SP2
  • Windows Vista x64 Edition SP2
  • Windows Server 2008 for 32-bit and x64-based Systems SP2
  • Windows Server 2008 for Itanium-based Systems SP2
  • Windows 7 for 32-bit and x64-based Systems SP1
  • Windows Server 2008 R2 for x64-based Systems SP1
  • Windows Server 2008 R2 for Itanium-based Systems SP1
  • Windows 8 for 32-bit and x64-based Systems
  • Windows 8.1 for 32-bit and x64-based Systems
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows RT
  • Windows RT 8.1

Worried about the SWAPGS vulnerability affecting your Windows 10 PC? Here’s the fix

How can an attacker get access to your files?

Computer user - windows image file handling information disclosure vulnerability
This specific vulnerability can be caused by your computer system by conflicting memory operations being performed while modifying PNG (.png) image files.

An attacker can use this opening in your security to convince you that the links or files they created are genuine original files.

If you fall into the trap and click/open one of the links/files, then the attacker gets access. He does so by exploiting the faulty way your PC is processing the information required.

If this point is reached, then (depending on your PC‘s security settings), the attacker might get access to sensitive files on your PC.

What can you do to keep your computer’s data safe?

keyboard - windows image file handling information disclosure vulnerability
Microsoft has released a series of actions that the user with administrator privileges could take to prevent the vulnerability affecting your privacy.

Here are some of the best actions you can take to make sure that never happens:

  • Update your system to the latest Windows 10 release.
  • Allow access to the network only to trusted users.
  • Use the Microsoft Baseline Security Analyzer (MBSA) tool
  • Configure the Microsoft Enhanced Mitigation Experience Toolkit (EMET) to work with the problematic software.
  • Avoid opening email messages from suspicious sources.
  • Do not use the administrator account when browsing the Internet.

Conclusion

In today’s article, we discussed what the Windows image file handling information disclosure vulnerability is, what causes it, on what products does it apply, and also what you can do about it.

Please feel free to let us know if this guide offered you comprehensive information about this issue.

You can do so by simply using the comment section found below.

READ ALSO:

Keyboard stops working when playing Uplay games

Posted on by Vlad Turiceanu

If we’re talking about gaming, peripherals problems are the most common.

From mice and keyboards to speakers and headsets, every Windows 10 gamer has had at least one problem with them.

That’s because when you play games, you tend to overuse your peripherals and push them to the limit. And that’s OK because you get some kind of use out of them.

But what do you do when your keyboard stops working for no reason at all?

That’s a pretty annoying situation and exactly the issue that many Uplay gamers report more often than not. Many of them said that when playing a game on their Windows 10 PC, the keyboard simply stops responding.

If you’ve bumped into the same problem, keep reading to find out how to solve it.

How can I fix the keyboard if it stops working in Uplay games?

1. Common checks

  1. If you’re using a wired keyboard, make sure that nothing’s wrong with the cable.
  2. Plug your keyboard into another USB port.
  3. If you’re using a Bluetooth keyboard, make sure that it didn’t disconnect from your PC.
  4. Check the battery level of the keyboard.
  5. Go to Settings > Update & Security > Troubleshoot > scroll down until you see Keyboard > click on it > click on Run the troubleshooter. If there’s a problem with the keyboard, the Keyboard troubleshooter may be able to fix it.

2. Disable overlays

It seems like Uplay and Ubisoft games don’t get along very well with overlays.

If you’re using Discord, Mumble, or Twitch, make sure to disable their overlays. Whenever the issue happens, check your background apps and overlays because one of them is probably the cause.

Many Uplay gamers solved the problem by disabling the Discord overlay. We recommend you to try it as well, as it may solve your problem.

3. Start the game with administrative rights

how to fix keyboard not working in uplay games
  1. If you’re experiencing the problem in a certain game, close it. Also, close Uplay.
  2. Now go to the installation folder of the game.
  3. Right-click on its shortcut (game.exe) and click on “Run as administrator.”
  4. The game should start normally and your keyboard problem should be gone.

Keep in mind that this is only a workaround and you’ll have to repeat it every time you open the game. If you want a more permanent fix, you can set the game to always start with administrative rights:

  1. Locate the game’s shortcut and right-click on it.
  2. Select Proprieties.
  3. Now click on the Compatibility tab.
  4. Under Settings, check the Run this program as an administrator option.
  5. Click Apply and then OK.

4. Update your keyboard driver

uplay keyboard not responding
  1. In your Windows search box, type “device” and click on the first result. Alternatively, you can press the Windows key + X and select Device Manager.
  2. In Device Manager, locate your keyboard driver and right-click it.
  3. Now click on Update Driver.
  4. In the window that appears, click on “Search automatically for updated driver software.”
  5. When a new driver is found, install it.

Check that you’re using the most recent versions of your drivers. A computer cannot manage video cards, computer programs, sound cards, or other hardware; they must be managed by a driver.

There are third-party tools that can do this for you automatically. Otherwise, doing it manually takes time and requires extensive knowledge of the drivers you’re looking for.

You may rely on Fortect Driver Updater to make such changes to ensure a proper update with the most recent keyboard drivers suitable for your PC. With a few clicks, the software will scan your PC’s hardware and peripherals for potential driver upgrades.

⇒ Get Fortect Driver Updater

You can also try to reinstall the Uplay client, but a lot of users have already tried that with no success. Your best bet is to run the game with administrative rights or disable overlays.

After following these steps, your keyboard should work just fine in Uplay and in Ubisoft games.

If you have any other suggestions or questions, don’t hesitate to reach in the comments section below.

FIX: Microsoft Publisher won’t send emails

Posted on by Matthew Adams

Microsoft Publisher includes options for sending documents in emails. That application enables users to send embedded newsletter documents in emails to contacts. However, Publisher’s embedded email feature doesn’t always work for some users. Publisher cannot complete the operation is one error message that might pop up when users can’t send emails with the application. Here are a few troubleshooting tips for fixing Publisher when it doesn’t send emails.

How to Fix Publisher’s Emailing

1. Select Outlook as the Default Email Software

  1. Outlook must be Windows’ default email software for users to send documents within Publisher. To change the default mail software in Windows 10, click the Type here to search button.
  2. Then enter the keyword ‘default’ in the search box.
  3. Select Default apps to open the window shown directly below.The Default apps tab microsoft publisher won't send email
  4. Click the current default Mail app to open the Choose an application window.Choose an application window microsoft publisher won't send email
  5. Select Outlook to be the default email software.

2. Check the Publisher and Outlook Versions Match

Users won’t be able to send embedded document emails from Publisher if they don’t have matching Publisher and Outlook versions. For example, users with Publisher 2013 will need Outlook 2013. So, some users might need to check that their Publisher and Outlook versions match up.

MS Publisher microsoft publisher won't send email

Users who have updated their Outlook software might need to revert back to the previous versions that match the Publisher applications they’re utilzing, or vice versa. Uninstall the more update software, and then reinstall the old Outlook or Publisher versions.

3. Change the Document’s Fonts

Errors can arise when users try to send Publisher document emails that include non-standard web fonts and formatting. Publisher sends newsletter emails with HTML formatting. Thus, some users might need to replace unusual fonts in the documents they’re trying to send with standard web fonts. Arial, Times New Roman, Helvetica, and Times are some of the most standard web fonts.

Note that it’s better to utilize Publisher’s email newsletter templates for emailing documents with the application. Those are HTML formatted newsletters that should work just fine with Publisher’s embedded email feature. To do that, select E-mail and Newsletter within Publisher’s template type list.

Publisher newsletter templates microsoft publisher won't send email

4. Repair MS Office

  1. Some Publisher users have confirmed they’ve fixed Publisher cannot complete the operation errors for sending emails with MS Office’s repair utility. Users can do that by opening Run with its Windows key + R keyboard shortcut.
  2. Open Programs and Features by entering ‘appwiz.cpl’ in Run and clicking OK.The Windows uninstaller microsoft publisher won't send email
  3. Select the MS Office suite in Programs and Features.
  4. Select the Change option.The Change button microsoft publisher won't send email
  5. Users can then select either a Quick Repair or Online Repair option. Select the more thorough Online Repair option.
  6. If it’s an MSI-based Office, users will need to select the Repair option; and then click the Continue button.

5. Send the Email as a PDF Attachment

If the above fixes don’t do the trick, try sending the document as a PDF email attachment from Publisher instead, which is usually a more reliable method. The PDF will also retain the exact formatting of the Publisher document. To do that, click File, Share, and E-mail within Publisher; and then select the Send as PDF option.

The Send as PDF button microsoft publisher won't send email

The resolutions above might fix Publisher’s email feature for some users. Remember, however, that users can also send email newsletters with web apps such as MailChimp.

RELATED ARTICLES TO CHECK OUT: 

Posted in Fix

System restore error: Specify which Windows installation to restore

Posted on by Teodor Nechita

Every time files get corrupted on your PC, or you make an irreversible change you wish you didn’t, you can always count on using System restore.

The problem is that not even the System Restore feature is foolproof, and errors can be encountered along the way.

One good example is when a corrupted system file is detected during the restore process.

If that happens, you might be prompted with an error message labeled: To use System Restore, you must specify which Windows installation to restore.

What causes this error?

  • Corrupted system files caused by mishandling of your files, faulty installation and even malware.
  • BCD corruption, a.k.a. a Boot Configuration Data corruption, can be the cause of the error since this is where all the boot data is being stored.

FIX: Specify which Windows installation to restore

1. Perform a CHKDSK

  1. Perform a system boot
  2. When the Windows logo appears, press F8, taking you to the Recovery Options
  3. In the Recovery Options, select Troubleshoot
  4. From here, choose Advanced Options
  5. Select Command Prompt.
  6. Check the integrity of your volumes.
  7. You will need to scan the Primary Partition type volumes
  8. Type in the following command (replace C: accordingly): chkdsk C: /offlinescanandfix

2. Perform a SFC scan

  1. Click Start
  2. Type Run in the search bar
  3. If you don’t already know which partition is your system drive, when the command prompt appears type in the following:
    • Cd /
    • Dir
  4. If you see the Users folder in the list, this means that that is your system drive. If you don’t see the folder, change your drive by typing alphabets of your volumes, for example G:
  5. After you’ve found your system volume, in the command prompt, type in the following, (where C: is your system drive.):
    • sfc /scannow /offbootdir=C: /offwindir=C:Windows

3. Use Deployment Image Servicing and Management

  1. Click Start
  2. Type Run in the search bar
  3. When the command prompt appears, type in the following (here, C: is your system volume):
    • DISM /Image:C:Windows /Cleanup-Image /RestoreHealth/Source:C:WindowsWinSxS
  4. If an error is shown,  insert a windows bootable USB or DVD and then type in the following:
    • DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:esd:E:SourcesInstall.esd:1 /limitaccess
  5. In this line, E: is the removable drive meaning USB drive or DVD drive
  6. In a few cases, the install.esd may be install.wim. If that’s the case, enter the following command:
    • DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:wim:E:SourcesInstall.wim /limitaccess

4. Use Bootrec

  1. Click Start
  2. Type Run in the search bar
  3. When the command prompt appears, type in the following:
    • BootRec /Fixmbr
    • BootRec /FixBoot
    • BootRec /RebuildBCD
  2. Reboot your system (make sure a bootable USB or DVD is inserted into your system before running the commands.)

5. Run your basic Windows Repair

  1. Insert your bootable USB or DVD.
  2. Boot from the USB or DVD.
  3. Select Repair your computer

RELATED STORIES YOU SHOULD CHECK OUT:

Uplay Mic won’t Turn on? How to Fix it Quickly

Posted on by Vlad Turiceanu

Voice communication is a big part of online multiplayer gaming in Windows 10. But what do you do when they stop working? That’s the case with a lot of Uplay gamers who reported that their mic won’t turn on.

If you bumped into the same problem, then you’ll be happy to know that there are some solutions to fix it.

What can I do if my mic won’t turn on in Uplay?

Before proceeding to the sophisticated solutions in this section, try the troubleshooting steps below:

  • Make sure that your microphone/headset is plugged in
  • If your mic/headset has separate volume controls, raise the sound to an appropriate level.
  • If your mic/headset has a mute button, make sure it’s not pressed.
  • Make sure that the mic is not muted from Windows 10‘s settings.
  • Connect your mic/headset to another device to confirm that it is working properly.
  • Use the Sound troubleshooter from Windows 10

1. Set your microphone as the default device 

  1. In the bottom-right of your screen, right-click the speaker icon in the system tray.
  2. Select Sound settings.
  3. Under Input, you’ll see an option called Choose a device for speaking or recording. Click it and select your microphone as the default device.
    choose

Uplay and games won’t recognize the microphone if there are non-English characters in its name. Make sure that the name of your mic contains only Latin characters. Here’s what you need to do if you want to rename your mic:

  1. Follow the steps above to open Sound settings.
    sound settings
  2. Under Input, click on Device proprieties.
  3. In the Device proprieties window,  click on the first box from the top.
  4. Now enter the name of your microphone (Latin characters only) and then click on Rename.
  5. Open Uplay.
  6. Go to Settings.
  7. Under the Audio tab, make sure that your renamed microphone is selected. If not, select it.

2. Change an option in Realtek HD Audio Manager

  1. Open Realtek HD Audio Manager.
  2. Click on the gear icon to access Settings.
  3. Under Recording Device, find the Separate all input jacks as independent input devices option.
  4. Make sure that it’s checked.
  5. Go again in the Sound setting as explained in solution 2, and make sure that your mic is still set as the default device.

And there you go. After following these simple solutions, your microphone should work just fine in Uplay.

Don’t forget to perform the usual checks mentioned in the preliminary steps, as sometimes the problem is just a muted mic or a Windows 10 setting. To aid with this, check our guide on how to turn on Windows 10 mic.

If you have any other suggestions or questions, don’t hesitate to leave them in the comments section below.

Ubisoft Connect Chat not Working: How to Fix it

Posted on by Vlad Turiceanu

While it is fun to play games with friends, things become problematic when you are unable to communicate with them. This is what is happening to Ubisoft users as they complain that the Connect chat is not working.

Usually, the chat returns the following message: We are unable to deliver that message. Try again. Furthermore, others said that all their conversations and discussion groups have disappeared on the Uplay Overlay.

This is a pretty annoying issue and is most likely related to the connection. Fortunately, there are some solutions to fix it.

How can I fix Ubisoft Connect chat if its not working?

1. Make sure Uplay doesn’t start in Offline Mode

  1. Open Uplay.
  2. In the top-left corner, click on the menu icon.
  3. Click on Settings.
  4. Now select the Network tab.
  5. Under the Network tab, make sure that Always Start Uplay in Offline Mode is unchecked.
    always start Ubisoft connect chat not working

2. Change proxy settings

  1. In your Windows search box, type proxy and click on the first result.
  2. In the Proxy settings window that appears, check if you have a manual proxy set up.
  3. If so, under Manual proxy setup, uncheck Use a proxy server.
  4. On the top of the window, under Automatic proxy setup, check Automatically detect settings.
    auto detect

Proxy server issues are pretty annoying. Make them a thing of the past with the help of this guide.

3. Disable your antivirus and VPN

If you are using an antivirus solution or one of the best VPNs, make sure to disable them. Sometimes, antiviruses or the Windows Firewall can interfere with your internet connection or your apps and block certain features.

To make sure that’s not the case, disable your antivirus and check if the chat in Uplay is working. In certain cases, you might have to uninstall your antivirus.

For Norton users, we’ve got a dedicated guide on how to remove it from your PC completely. There’s a similar guide for McAfee users, as well.

If uninstalling the antivirus worked, and the Uplay chat doesn’t have issues anymore, you can install another antivirus solution.

4. Forward ports

uplay message not delivered


If you can’t stop your firewall, you’ll need to configure it to follow some network ports. The Uplay Launcher ports are TCP: 80, 443, 13000, 13005, 13200, 14000, 14001, 14008.

After that, your Chat should be working properly. If you need more info on how to open firewall ports in Windows 10, we’ve prepared this useful guide to help you do it with ease.

5. Flush the DNS cache

  1. In your Windows search box, type cmd, right-click on the first result, and select Run as administrator.
  2. A Command Prompt (Admin) window should appear.
  3. Now type the command below and hit Enter: ipconfig /flushdnsipconfig
  4. After the process finishes, you should get the Windows IP Configuration Successfully flushed the DNS Resolver Cache message.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this guide.

6. Reinstall Uplay

  1. Completely close Uplay.
  2. Optionally, before uninstalling the client you can backup your save files.
  3. Uninstall the current Uplay client from your Windows 10 PC. Usually, you can find the uninstaller in: C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher
  4. Also, remember to delete the cache folder from the same location after the process is completed.
  5. When you uninstall Uplay, you’ll get the option to uninstall your games. Check the box to uninstall them, or leave it unchecked if you want to keep your games.
  6. Download the latest version of Uplay from Ubisoft’s official site.
    download
  7.  After you download the installer, run it with Administrator rights.
  8. Follow the on-screen steps to finish the process.

If you want to make sure that you completely remove an app from your Windows 10 PC, follow this guide with the best uninstaller software available.

After following these solutions, you should be able to fix the Ubisoft connect chat not working issue and communicate with your friends without any issues.

If you have any other suggestions or questions, leave them in the comments section below.

Controller not detected in Uplay? Here’s what you can do

Posted on by Vlad Turiceanu

In the last couple of years, Windows 10 gaming PCs got a lot more accessible to the average consumer.

Gamers don’t have to rely exclusively on their gaming consoles for their daily sessions and can play their favorite games on Windows 10 through digital distribution services like Steam and Uplay.

A lot of them like to use gaming controllers. If you also like to use a controller with your Windows 10 games, what do you do when Uplay is not detecting your controller?

Well, today we’ll take a look at how to fix your controller if it’s not detected in Uplay.

What can I do if Uplay is not detecting my controller?

1. Install the latest drivers

uplay not detecting controller
  1. First, go to your device manufacturer’s website and download the latest driver for your controller.
  2. After the download finishes, in your Windows search box type device and click on the first result. Alternatively, you can press the Windows key + X and choose Device Manager.
  3. Make sure that your controller is connected to your PC. In Device Manager, right-click on your controller and select Update driver.
  4. In the new window that appears, click on Browse my computer for driver software.
  5. Now click on Browse, locate the driver that you downloaded on step 1, and click on it.
  6. After that, click on Next and wait for the process to finish.
  7. Disconnect and reconnect your controller to your Windows 10 PC.

If you want to reinstall the latest version of your drivers automatically, without spending too much time or effort, you have dedicated software like Fortect Driver Updater.

Plus, you have the guarantee of reliable driver installation without causing other system malfunctions due to faulty drivers.

2. Check for in-game controller settings


If Uplay doesn’t recognize your controller but in other apps works, check for any in-game controller settings when you start a new game.

In some games the default input device is set to keyboard and mouse. You’ll have to change it to controller/gamepad.

Make sure to also check the installation folder of your game for any config files, as some titles use dedicated apps for choosing the input device and additional settings.

So make sure that your device is enabled and set up properly in every game.

If you’re interested in how to use your Xbox One controller in Windows 10, check out this dedicated guide. There’s a similar guide for PlayStation controllers as well.

3. Configure your controller in Control Panel

controller not working in uplay
  1. In your Windows search box type control and click on Control Panel.
  2. Now click on Hardware and Sound > Device and Printers.
  3. Here you’ll have a list of all your devices. Your controller should be among them.
  4. Right-click on your controller and select Proprieties.
  5. Make sure that all the settings are in order and the device is configured properly.

4. Install the default drivers

uplay isn't detecting controller on windows 10
  1. In your Windows search box type device and click on the first result. Alternatively, you can press the Windows key + X and choose Device Manager.
  2. Make sure that your controller is connected to your PC.
  3. In Device Manager, right-click on your controller and select Uninstall device.
  4. Confirm by clicking Uninstall.
  5. Disconnect your controller from the PC.
  6. Restart your PC and reconnect your controller.
  7. Now let Windows to automatically install the driver for your device.

After following these steps, your controller should work as intended in Uplay and in games.

If you have any other suggestions or questions, don’t hesitate to leave them in the comments section below and we’ll be sure to check them out.

Uplay Not Compatible with Operating System Error on PC

Posted on by Vlad Turiceanu

A lot of Windows 10 gamers use Ubisoft‘s Uplay desktop client for their gaming sessions. Despite not being as big as other digital distribution services like Steam, Uplay is especially useful if you like playing Ubisoft‘s games. But sometimes, the client doesn’t work as intended on Windows 10 PCs.

Lots of gamers have problems starting the client and bump in to This program is not compatible with your current operating system error message when trying to open it.

This is a pretty annoying problem and is usually encountered after a client update. If you’ve experienced it as well, you’ll be happy to know that there are some solutions to fix it.

What can I do if Uplay is not compatible with my operating system?

1. Run Uplay in compatibility mode

compatibility mode Uplay client
  1. Go to Uplay’s installation folder (usually C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher).
  2. Locate Uplay.exe and right-click it.
  3. Click on Proprieties.
  4. Click on the Compatibility tab.
  5. Under Compatibility mode, check Run this program in compatibility mode for:.
  6. Now, choose one of the older versions of Windows. You can try several to see which works for you.
  7. Click Apply and OK.

2. Run Uplay as an Administrator

run uplay client as administrator
  1. Go to Uplay’s installation folder (usually C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher).
  2. Locate Uplay.exe and right-click it.
  3. Click on Proprieties.
  4. Click on the Compatibility tab.
  5. Under Settings, check Run this program as an administrator.
  6. Click Apply and the OK.

If you want to set program permissions only temporary, right-click on the Uplay shortcut and select Run as administrator from the app‘s context menu.

Alternatively, if you want to change permissions for multiple users, after step 4, click on Change settings for all users and then follow the next steps.

3. Clean install Uplay

uplay not compatible with os
  1. Completely close Uplay. If needed, go to Task Manager and end any related Uplay process.
  2. Optionally, before uninstalling the client you can backup your save files.
  3. Uninstall the current Uplay client from your Windows 10 PC. Usually, you can find the uninstaller in C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher. Also remember to delete the cache folder from the same location after the process is completed.
  4. When you uninstall Uplay, you’ll have the option to uninstall your games as well. Check the box to uninstall them or leave it unchecked if you want to keep your games.
  5. Download the latest version of Uplay from Ubisoft’s official site.
  6.  After you download the installer, run it with Administrator rights.
  7. Follow the on-screen steps to finish the process.

To make sure that you completely uninstall the old version of Uplay from your PC, you can use an uninstaller tool. Find the best ones available right now in this useful guide.

After following the solutions presented above, you shouldn’t get the This program is not compatible with your current operating system error anymore.

For those facing Uplay compatibility problems, our article provides solutions for ‘Uplay_r164.dll Not Found or Untrusted System File’ errors.

If you have any other suggestions or questions, please leave them in the comments section below.

Surface Pro 7 may launch with an Intel Core i3 variant according to new leak

Posted on by Radu Tyrsina

As we’re getting closer to Microsoft’s next Surface event on October 2, Roland Quandt from German blog WinFuture.de apparently got a tip from European retailers detailing all the different configurations of Microsoft’s upcoming Surface Pro 7. According to the report, Microsoft plans to offer Intel Core i3, i5, and i7 variants of the new tablet, with the i3 model serving as the entry model.

Here are the five different Surface Pro 7 models that will be available at launch according to WinFuture:

  • Microsoft Surface Pro 7, Intel Core i3, 4 GB RAM, 128 GB SSD
  • Microsoft Surface Pro 7, Intel Core i5, 8 GB RAM, 128 GB SSD
  • Microsoft Surface Pro 7, Intel Core i5, 8 GB RAM, 256 GB SSD
  • Microsoft Surface Pro 7, Intel Core i7, 16 GB RAM, 256 GB SSD
  • Microsoft Surface Pro 7, Intel Core i7, 16 GB RAM, 512 GB SSD

Microsoft offering a Core i3 variant of the Surface Pro 7 is quite interesting, especially since the Surface Pro 6 was only available with Core i5 or Core i7 chips. As you may recall, the Surface Pro 3 from 2014 was the last Surface model to be offered with a Core i3 processor, while the Surface Pro 4 and 5 were available with a Core m3 processor, a low-power chip that didn’t require a fan. However, design improvements from the Surface team later gave us fanless designs for the Core i5 Surface Pro 5 and 6.

According to various reports, Microsoft may also introduce a Surface Pro with an ARM processor codenamed “Excalibur” next month. Qualcomm is launching its new Snapdragon 8cx SoC this Fall that has been designed for the ground up for Always Connected PC, but “Excalibur” could actually be the name of a custom-designed SoC from Microsoft.

“Unlike previous attempts with ARM, I am told that Microsoft worked extremely closely with Qualcomm to build this chipset, based on their own specifications, to design a chip that would work better with Windows 10,” wrote Brad Sams on Petri.com today. “This new SoC may be used as a reference device for other OEMs who are looking to use the 8cx (or similar) in upcoming products.”

We won’t have to wait much longer to get all the details about the Surface Pro 7 and other new Surface devices from Microsoft, though we hope 2019 is the year Microsoft finally embraces USB-C across the whole Surface family. The company may also use this event to reveal Windows Lite and its “Centaurus” dual-screen device, and we may also see new accessories such as a Surface-branded earbuds and a connected speaker for the enterprise.