The Windows Store (now Microsoft Store) error 0x8004e108 is one that occurs for some Microsoft Store users when attempting to download new apps or app updates.

The error message states: “Something went wrong. The error code is 0x8004E108, in case you need it.”

Consequently, Microsoft Store users can’t install or update Store apps. If that error message has popped up on your laptop or desktop, try some of the below fixes for it.

How can I fix the code: 0x8004e108?

1. Reset the Microsoft Store Cache

• Resetting the Microsoft Store cache can fix numerous Store issues. To reset the cache, press the Cortana button on the left of Windows 10’s taskbar.
• Enter the keyword ‘wsreset.exe’ in the search box.
• Right-click wsreset.exe and select Run as administrator.

• Then press the Yes button to confirm.

2. Open the Windows Store App Troubleshooter

The Windows Store App troubleshooter is the one to open when there’s something up with the Microsoft Store or other apps. This might automatically fix the 0x8004e108 error. You can open the Windows Store App troubleshooter as follows.

• Click the Cortana button to open the virtual assistant’s search box.
• Input ‘troubleshoot’ in the search box.
• Then you can click Troubleshoot to open the Settings window’s Troubleshoot tab.

• Select the Windows Store Apps troubleshooter and press Run the troubleshooter to open the troubleshooter as below.

• The troubleshooter will automatically scan for app errors when you launch it. Then you can go through the troubleshooter’s resolutions.

3. Edit the SoftwareDistribution Folder Title

• Some have found that editing the SoftwareDistribution folder title can fix the 0x8004e108 error. To do that, first enter ‘cmd’ in the Cortana search box and select Command Prompt.
• Input ‘net stop WuAuServ’ in the Prompt, and press the Return key.
• Next, press the File Explorer button on the Windows taskbar.
• Enter ‘C:\Windows’ in File Explorer’s path bar, and press the Return key.
• Right-click SoftwareDistribution and select Rename.
• Enter ‘SDold’ as the new title for the SoftwareDistribution folder.
• Open the Command Prompt again.
• Input ‘net start WuAuServ’ in the Prompt, and press the Enter button.

4. Disable or Uninstall Anti-virus Software

Some Microsoft Store users have confirmed that uninstalling third-party anti-virus software fixed the 0x8004e108 error for them. First, try temporarily switching the anti-virus software off by right-clicking its system tray icon and selecting a disable option on its context menu. If disabling the anti-virus utility doesn’t resolve the issue, you can uninstall the software as follows.

• Open the Win + X menu by pressing the Windows key + X hotkey.
• Click Run on the Win + X menu to open that accessory’s window.

• Enter ‘appwiz.cpl’ in Run, and click the OK button.
• Select your anti-virus software, and press the Uninstall/Change button.
• Click Yes to provide further confirmation.

5. Restore Windows to a System Restore Point

The Microsoft Store was working just fine a few months back, right? If so, rolling Windows back to a restore point might resolve the 0x8004e108 issue. That will remove any updates and third-party programs installed after a selected restore point date that might be responsible for the issue. The System Restore tool will undo the system changes. This is how you can utilize System Restore to fix error 0x8004e108.

• The quickest way to open System Restore is to press the Win key + R hotkey.
• Then you can enter ‘rstrui’ in Run to open the System Restore window directly below.

• Click Next to open a list of system restore points as below.

• Choose a system restore that predates the 0x8004e108 error.
• Then you can confirm your selected restore point by pressing the Next and OK buttons.

6. Sign out of Your Microsoft Account

Some Microsoft Store users have also confirmed they’ve fixed apps not downloading by signing out of the MS Store app and then back in again. To do that, first enter ‘Microsoft Store’ in Cortana’s search box to open that app.

• Click the small profile button highlighted in the snapshot directly below.

• Select the Sign out option on the button’s menu.
• Then search for the Store app that you need to download.
• Press the Get button on the app’s page.

• Click Sign in to sign back in with Microsoft. The app might then install.

Those are a few resolutions that might, or might not, fix the 0x8004e108 error. Aside from those fixes, check for Windows updates such as KB4058043 that Microsoft released to resolve Store app update issues.

Check out our article for further resolutions that might fix Microsoft Store apps that aren’t downloading.

We hope you managed to fix the error code: 0x8004e108 in Microsoft Store using our guide. Let us know your thoughts in the comments section below.

The commodity of Microsoft Store’s faultless performance is an unexplored field for certain users. Besides already standardized errors with the distinctive code, some users report freezes accompanied by black, blue, or white screens respectively, when trying to access the Store in Windows 10.

The Microsoft Store blank white screen is a grave problem that renders Microsoft Store completely unusable, so we prepared some of the most common solutions in order to address it.

In case you’re looking at the blank screen instead of the Store offerings, make sure to check them out below.

How can I fix the Microsoft Store blank white screen issue?

1: Run the Windows Troubleshooter

The built-in automatized troubleshooter that Microsoft faithfully introduced with Windows 10 has a rather low success rate. However, when something like this occurs, we’ll need to deploy all available steps before posting the error report to Microsoft. So, without rushing, let’s move through the list starting with the Windows App Troubleshooter.

Follow the instructions to run the dedicated Windows Troubleshooter and, hopefully, resolve the issue at hand:

1. Press Windows key + I to open the Settings app.
2. Open the Update & Security section.
3. Select Troubleshoot.
4. Scroll to the bottom and expand ‘‘Windows Store Apps” troubleshooter.
5. Click on the ”Run this troubleshooter” button.

2: Download the alternative troubleshooter

As we already said above, the built-in automatized troubleshooter is lackluster for the majority of complex errors Microsoft Store users experience. Furthermore, for that or some other reason, Microsoft provides users with a downloadable tool that specializes in Windows\Microsoft Store issues. Instead of focusing on alternative apps, this tool will focus on issues within the Store itself.

If you’re not accustomed to its use, make sure to check these steps:

1. Download the troubleshooter.
2. Navigate to the download location and run the Troubleshooter.
3. Click Next and follow the instructions.

3: Disable certain third-party applications

These variants of blank screens don’t exclusively point toward the Store bug. Namely, there’s a good chance that some of the third-party applications might’ve affected the Store’s performance and caused the Microsoft Store blank white screen issue. The first pick goes to antivirus solutions which tend to block Microsoft Store execution. We don’t want to point fingers, but it seems that McAfee blocked Store for some users.

Nonetheless, there are certainly other antimalware solutions that can provoke the same unwelcome outcome. So make sure to disable the antivirus for the time being and restart the Store. Also, we advise you to disable VPN or proxy if you tend to use them. They can also obstruct the Store connection and thus the result might be the same: black, blue, or blank white screen error.

4: Reset the Store’s cache data

When things go awry with the Microsoft Store, the most common solution you can apply, besides the Windows Troubleshooter, is to run the preinstalled executable. To make things simple, ”wsreset.exe” is the command you’ll need to run in order to reset the store’s cache. Once you’ve done it, the possible corruption caused by pilled-up cache data should be resolved.

Here’s how to do it in a few simple steps:

1. Close Microsoft Store.
2. In the Windows Search bar, type wsreset.
3. Right-click on WSreset and run it as an administrator.
4. Restart your PC and look for changes.

5: Check the connection

The connection can be a possible reason for black, white, or blue error screens users have experience. Making sure that your connection is well-established is essential, so we advise you to perform a standard check-up of both your software and equipment before we can move to additional steps.

Follow these instructions to confirm that the connection isn’t the thing invoking Store issues:

• Try disabling VPN/proxy for the time being.
• Reset your PC and router/modem.
• Use wired connection instead of wireless.
• Run Connection troubleshooter.

6: Make sure the time and region are properly set

Microsoft Store service is heavily dependent on your time and date settings. These might seem unimportant, but Store servers need to be in sync with your system settings. In case those are misconfigured, you won’t be able to access the Store and would encounter the Microsoft Store blank white screen problem.

Here’s how to make sure that your time and date are properly set in Windows 10:

1. Right-click Start and open Settings from the Power menu.
2. Select Time & Language.
3. Under the Date & Time section, enable the ‘Set time automatically‘  and ‘Select time zone automatically‘.

Additionally, the best-performing region setting in regards to Store is the United States. Namely, certain Store features seem to be malfunctioning with the different region settings, so you can try and change the region, as well.

Follow these instructions to change your regional settings in Windows 10:

1. Open Start again and choose Settings.
2. Select the Time & Language section.
3. Choose Region and language from the left pane.
4. Change country or region setting to ‘United States‘.
5. Restart your PC and try using Store again to see if the Microsoft Store blank white screen issue persists.

7: Run SFC and DISM

Since Microsoft Store is an inseparable part of the platform, it’s quite prone to various system errors. It utilizes system files and those can get corrupted because of misuse or virus infections. For that purpose, you can turn to System File Checker, the command-line tool which checks the integrity of system files and fix them.

Here’s how to run it in Windows 10 via Command Prompt:

1. Right-click Start and run Command Prompt (Admin).
2. In the command line, type sfc/scannow and press Enter.
3. Wait for the scanning\repairing to end and restart your PC.

Furthermore, if the SFC fails to identify system issues, that’s when the DISM tool can come in handy. The ”Deployment Image Servicing and Management” tool also runs through Command Prompt, but it appends a more thorough approach.

If you’re not accustomed to running DISM, follow these instructions closely:

1. Type cmd in the Windows search bar, right-click on the Command Prompt and run it as an administrator.
2. In the command line, copy paste these lines one by one and press Enter after each:
   • DISM /online /Cleanup-Image / ScanHealth
   • DISM /Online /Cleanup-Image /RestoreHealth
3. Wait until the procedure ends (it might take up to 10 minutes).
4. Restart your PC.

8: Re-register Store with PowerShell

The common approach you’ll take with a standard application can’t be applied to Microsoft Store. You can’t reinstall it with the conventional approach, but there’s a way to restore it to its default values. This procedure should, hopefully, resolve the stall within the Store and relieve you of the frozen screen.

In order to run it, you’ll need to use the PowerShell elevated command-line. Follow these instructions to re-register Microsoft Store:

1. In the Windows Search bar, type PowerShell, right-click on the PowerShell and run it as admin.
2. Copy-paste or type in the following command in the command line and press Enter:
   • Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

9: Update Windows

Frequent updates can be irritating, to say the least, but many of those bring, besides security patches, a resolution to system issues. So, if you’ve decided that enough is enough and set metered connection limit or postponed updates, now is the time to check for updates. Maybe they’ll resolve the black\white\blue screen issue in Microsoft Store.

Follow these instructions to check for system updates manually:

1. In the Windows Search bar, type Updates and open ”Check for updates” from the list of the results.
2. Click on Check and install available updates.
3. Your PC system will reboot and there’s a good chance that Microsoft Store will work as intended.

10: Reset your PC

Finally, if none of this was enough to resolve the Microsoft Store blank white screen problem, the only remaining option is to make your way to Recovery and reset your PC to factory settings. By doing so, you’ll basically have the same outcome as with the complete reinstallation. However, you get to preserve your files, which makes it much less painful.

Here’s how to Reset your PC to factory values and sort out Microsoft Store issues:

1. Right-click Start and open Settings.
2. Choose Update & Security.
3. Choose Recovery in the left pane.
4. Expand Reset this PC.
5. Click Get started.
6. Preserve your personal data or remove it. It’s your choice.

With that, we can wrap it up. In case you’re still bothered by the Microsoft Store blank white screen issue, make sure to post your error on the official forum and hope for the best.

In addition, don’t forget to post your suggestions or questions in the comments section below.